Posted:10 hours ago|
Platform:
Hybrid
Full Time
Service Support Analyst / Manager plays a crucial role in o Managing customer support operations, o Ensuring high-quality service delivery, and o Promoting customer satisfaction.
They combine technical expertise, leadership skills, and a customer-centric approach to drive excellence in service support within an organization
Primary Responsibilities
Work Experience
1. Graduate with 3-5 years of experience in an Insurance domain
2. Insurance certification good to have
3. Transition/onboarding of service - good to have
4. SPOC - Single Point of Contact role for operations - good to have
5. Onshore travel experience good to have
6. Valid U.S. Visa good to have
Gallagher
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