- Deliver measurable ROI in cost savings, efficiency gains, capacity increases, or revenue opportunities.
- De-risk adoption by testing feasibility early and validating value continuously.
- Build durable capability by leaving behind not only working solutions but also reusable assets and skilled teams.
Core principles of this team:
- Embedded Collaboration: FDE squads work side-by-side with product teams, ensuring relevance and adoption.*
- Hypothesis-Driven: Every case starts with a clear ROI hypothesis and defined success metrics.
- Rapid Iteration: Quick prototypes vali assumptions in weeks, not months.
- Time-Boxed: 8-10 week phases with explicit milestones create urgency and accountability.
- Sustainable Handover: Co-building ensures product teams can own, extend, and scale solutions after FDEs disengage.
As part of this agile and mission-driven team, youll work on the front lines of AI transformation, applying cutting-edge foundation models to solve complex, real-world challenges from enhancing customer experiences to streamlining operations and uncovering new revenue opportunities.
We re looking for passionate individuals who thrive in fast-paced, collaborative environments, are committed to ethical AI practices, and are excited by the opportunity to help reshape a 135-year-old company from the inside out.
Role Summary: As an AI Engineer in our Centre of Excellence, you will be instrumental in building, deploying, and maintaining production-ready AI applications using readily available foundation models . You will bridge the gap between model development and practical application, ensuring robust, scalable, and efficient AI systems that deliver tangible value.
Key Responsibilities:
- Design and implement end-to-end AI systems , integrating foundation models into various applications and workflows.
- Apply and optimize model adaptation techniques , including prompt engineering , Retrieval-Augmented Generation (RAG), and finetuning, to tailor foundation models for specific use cases.
- Develop and integrate AI architecture components such as context enhancement, input/output guardrails, model routers/gateways, caching mechanisms, and agent patterns to ensure system reliability and security.
- Implement AI pipeline orchestration to define and chain together different components of an AI system, ensuring seamless data flow and complex workflow execution.
- Optimize AI model inference for latency and cost, utilizing techniques like quantization, distillation, and parallelism, and demonstrate proficiency in working with GPUs and large compute clusters .
- Collaborate closely with Data Scientists to integrate trained models and with Data Engineers to ensure efficient data pipelines for AI applications.
- Contribute to defining and implementing systematic evaluation pipelines for AI applications, focusing on metrics such as factual consistency, generation capability, and instruction-following for open-ended outputs.
- Engage in continuous monitoring and observability of AI systems in production to detect failures, drifts, and identify opportunities for improvement and cost savings.
- Assist in productizing AI-powered outputs and features, ensuring alignment with customer needs and product strategy.
Required Skills & Qualifications:
- Proven experience in building applications with foundation models and deploying AI systems into production environments.
- Strong proficiency in prompt engineering, RAG, and finetuning techniques for model adaptation.
- Familiarity with AI architecture patterns and their practical implementation.
- Understanding of inference optimization techniques and experience with high-performance computing environments (e.g., GPUs).
- Knowledge of AI evaluation methodologies for open-ended models and experience in setting up robust evaluation pipelines.
- Proficiency in programming languages commonly used in AI development, such as Python , with an understanding of relevant APIs and frameworks.
- Ability to work in an iterative, experimental environment and adapt to rapidly changing model capabilities and tools.
- Excellent communication and collaboration skills for working with diverse, cross- Functional teams.