Senior Accountant Card Processing (Ahmedabad, India)

Qatar Airways looking to hire a Senior Accountant in our Card Processing team based at Ahmedabad, India
This position will be primarily Responsible for supervising the Digital and Customer Contact Centre (CCC) sales/refund reconciliation and accounting process in the Combined Delivery Center (CDC) office in India Supervise the entire process to ensure all sales are collected, refunds are processed as per timeline, accounting is completed for all transactions including chargebacks and all accounting documents cleared in the Accounts Receivable (AR) customer accounts Responsibilities: Review the investigation of exceptions in sales/refund reconciliation done by team members to ensure on time collection and exception clearing Review the processing of refund and chargeback requests by the team members for compliance with SLAs Review the handling of chargebacks and other adjustments by team members and ensure timely and accurate actions Review the daily receipt verification with bank statement to ensure all collections are collected as per agreed settlement timeline with Acquirers and accounted as per SLA Review the weekly chargeback debit instructions from QR Chargeback team and perform corresponding actions (credit adjustments, internal refund and write-off) Review the chargeback write-off requests for ensuring quality documentation and process excellence Review the daily sales/refund accounting exceptions to ensure all sales and refunds are posted within the month of transaction Review the exception adjustments to ensure clearance in the AR Customer Account Review the monthly reallocation of Merchant Service Charge (MSC) and payment gateway charges based on the defined logic and expense type Assist in preparation of periodic and adhoc management reports and periodic reconciliations for business users and senior management Assist to prepare response to any bank reconciliation items identified by internal teams Maintain an updated statistics to ensure accurate reporting whenever it is required Identify and report any system issue to HO CPU and follow-up regularly for resolution Perform all activities ensuring SLAs are achieved Perform other department duties related to his/her position as directed by the Head of the Department Be part of an extraordinary story Your skills Your imagination Your ambition Here, there are no boundaries to your potential and the impact you can make Youll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience You have the chance to be a part of our future, and build the life you want while being part of an international community Our best is here and still to come To us, impossible is only a challenge Join us as we dare to achieve whats never been done before Together, everything is possible Qualifications: Bachelors Degree or Equivalent with Minimum 4 years of job-related experience Proficient in MS Excel Good command of English language Ability to communicate properly with colleagues and other internal/external parties About Qatar Airways Group Our story started with four aircraft Today, we deliver excellence across 12 different businesses coming together as one Weve grown fast, broken records and set trends that others follow We dont slow down by the fear of failure Instead, we dare to achieve whats never been done before So, whether youre creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story A story of spectacular growth and determination Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community