Senior Account Manager

As an Account Manager, your role will involve serving as the liaison between companies and their customers. Your primary responsibility will be to address customers" needs and concerns in a timely and effective manner to build and sustain strong relationships. Key Responsibilities: - Act as the primary point of contact for customers, addressing their inquiries and resolving issues promptly - Develop strategies to retain existing customers and attract new ones - Collaborate with internal teams to ensure customer satisfaction and resolve any customer-related issues - Monitor and analyze customer feedback to identify areas for improvement in products and services Qualifications Required: - Minimum 10 years of experience in account management - Proficiency in English language - Location preference: Greater Noida, Uttar Pradesh - Ability to work in person at the designated work location Please note that this is a full-time, permanent position with a day shift schedule.,