Senior Academic Counselor

Job Title: Telecaller – Academic Counseling
Location: Hosur, Tamil Nadu
Experience Required: Minimum 1 year
Employment Type: Full-time

Job Summary:
We are seeking a dedicated and enthusiastic Telecaller to join our academic team in Hosur. The ideal candidate will have experience in student engagement, course promotion, and admissions support. You will play a key role in guiding prospective students through our academic offerings and ensuring a smooth enrollment process.

Key Responsibilities:

• Make outbound calls to prospective students and explain available academic programs
• Handle inbound queries related to courses, fee structures, and admissions
• Maintain accurate records of calls, follow-ups, and student interactions
• Coordinate with the Head Office to confirm fee structures and course details
• Ensure GST is included and communicated clearly in all fee discussions
• Follow up with leads to maximize student enrollment
• Stay informed about new courses, updates, and institutional policies

Qualifications & Skills:

• Minimum 1 year of experience in telecalling, preferably in the education sector
• Strong communication skills in English and Tamil
• Familiarity with CRM tools and basic computer applications
• Ability to manage high call volumes and meet conversion targets
• Professional, courteous, and student-focused approach

Preferred Attributes:

• Prior experience in academic counseling or EdTech
• Understanding of GST and fee structuring in educational services
• Ability to work independently and as part of a team

Job Type: Full-time

Pay: ₹12,559.11 - ₹15,000.00 per month

Work Location: In person