Senior Academic/ Career Counsellor

Job description

Position: Senior Academic / Career Counsellor

Experience: 2 – 4 year

Industry: EdTech

Location: Delhi NCR (West Delhi)

Employment Type: Full-time

Job Summary:

We are looking for a motivated and energetic Career/ Academic Counsellor to join our team. The ideal candidate should have 2-5 year of experience in the EdTech industry or a strong willingness to learn. As a Counsellor you will be responsible for connecting with potential students, providing them with information about our courses, and assisting them in their enrollment journey.

Key Responsibilities:

• Make outbound calls to prospective students and explain course details.
• Address student inquiries regarding programs, fees, and enrollment processes.
• Follow up with leads to ensure successful conversions.
• Maintain accurate records of conversations and follow-ups in the system.
• Meet monthly targets for calls and enrollments.
• Work closely with the sales and marketing teams to drive admissions.
• Achieve assigned admission targets and contribute to monthly/quarterly revenue goals.
• Ensure timely fee collection and follow-up on outstanding payments as per payment plans.

Requirements:

• Education: Any graduate or pursuing graduation.
• Experience: Freshers or up to 4 year of experience in tele calling, Counselling, sales, or customer service (preferably in the EdTech industry).
• Strong communication skills in English and regional languages.
• Good convincing and negotiation skills.
• Ability to handle rejections and work in a target-driven environment.
• Basic knowledge of MS Office and CRM tools is a plus.

Benefits:

• Competitive salary with Variable and incentives.
• Career growth opportunities in the EdTech industry.
• Training and mentorship provided.
• Mediclaim insurance benefits.
• Dynamic and friendly work environment.
• Snacks from company

If you are enthusiastic about education and enjoy interacting with people, we would love to have you on our team!