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0.0 - 5.0 years

0 - 2 Lacs

Bengaluru

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Key Responsibilities: Respond promptly and professionally to customer inquiries through live chat. Provide accurate information about products, services, policies, and procedures. Troubleshoot and resolve customer issues effectively in real-time. Handle multiple chat conversations simultaneously while maintaining quality. Maintain a high level of customer satisfaction by delivering exceptional service. Document chat interactions and escalate complex issues to appropriate departments. Adhere to company guidelines, policies, and customer service standards. Collaborate with international teams to address cross-border customer needs. Keep updated with product knowledge, company updates, and market trends. Work flexible shifts to accommodate different time zones. B.TECH ,B.E, B.Sc, Any Post Graduation fresher are not eligible. Anyone who attended interview before 30 days are not eligible to attend walk-in. Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or @firstsource.com email addresses.

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1.0 - 6.0 years

4 - 5 Lacs

Gurugram

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Opening for a Blended process. Responsible for solving queries of the customers related to various digital marketing plans over the chat and calls We are also hiring for a International Healthcare voice customer service process HR Ishita @7060498101 Required Candidate profile UG/ Graduates with 1 year of international customer service experience can apply. Candidate should be proficient with written and spoken english Candidate should be comfortable working in 24*7 shifts. Perks and benefits Good incentives career growth. 5 days working.

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0.0 - 5.0 years

1 - 3 Lacs

Mumbai, Thane, Mumbai (All Areas)

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Process name: SBI RENEWALS Reminder calls - Qualification: minimum HSC - Average communication (Hindi): 12500 in hand - Good communication 16500 In hand - Pick up and drop is available Required Candidate profile • Pick up and drop is available till turbhe station • If interested contact us at HR Nisha :- 9763458943 (Call and What's app)

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1.0 - 2.0 years

2 - 3 Lacs

Bengaluru

Work from Office

Role & responsibilities Preferred candidate profile Respond promptly and professionally to customer inquiries via live chat platforms. Assist customers in navigating our products or services, addressing their questions and concerns. Troubleshoot and resolve customer issues, escalating complex cases to appropriate departments when necessary. Maintain accurate records of customer interactions and transactions. Collaborate with team members to improve customer service processes and outcomes.

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0.0 - 1.0 years

1 - 2 Lacs

Sangareddy

Work from Office

Review and process new insurance applications, verifying the accuracy of the information provided and ensuring all necessary documentation is complete.Handle policy renewals, updates, and cancellations, Required Candidate profile Assist in the processing of insurance claims by gathering necessary information, entering data into the system, and coordinating with adjusters and other relevant parties.

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0.0 - 1.0 years

1 - 2 Lacs

Medak

Work from Office

Review and process new insurance applications, verifying the accuracy of the information provided and ensuring all necessary documentation is complete.Handle policy renewals, updates, and cancellations, Required Candidate profile Assist in the processing of insurance claims by gathering necessary information, entering data into the system, and coordinating with adjusters and other relevant parties.

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0.0 - 1.0 years

1 - 2 Lacs

Hyderabad

Work from Office

Preferred candidate profile 1. Good Communication Skills. 2. Typing speed should be 25 words per minute. 3. Should be flexible to work at any shift (Day or Night shifts). 4. Current requirement is for Male candidates Job over View Process Associates are responsible for processing work in insurance applications, claims, renewals, and other related documents. They work to ensure accuracy and compliance with industry standards and company policies. This position requires a combination of administrative skills, attention to detail, and customer service orientation, offering various opportunities for career growth and specialization within the field. Core Responsibilities Review and process new insurance applications, verifying the accuracy of the information provided and ensuring all necessary documentation is complete. Handle policy renewals, updates, and cancellations, ensuring all changes are accurately reflected in the system. Accurately enter and maintain data in insurance databases and systems, ensuring records are up-to date and accurate. Assist in the processing of insurance claims by gathering necessary information, entering data into the system, and coordinating with adjusters and other relevant parties. Minimum Skills and Competencies Bachelors Degree Must possess effective verbal and written communication skills. Willing to work in Night/Rotational shifts.

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1.0 - 3.0 years

3 - 6 Lacs

Mumbai

Work from Office

About The Role Skill required: Omnichannel - Customer Service Designation: Customer Contact Comms Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.Candidate who is good in written & verbal communication. Good call handling skills.Customer service refers to the assistance and support provided by a business or organization to its employes.It involves addressing inquiries, resolving issues, and ensuring customer satisfaction to build and maintain positive relationships. What are we looking for Customer CareCustomer SatisfactionCustomer Experience (CX) Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines This is a voice process and the communication with the customer can happen through phone, emails and through portal tickets. You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

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1.0 - 3.0 years

3 - 6 Lacs

Mumbai

Work from Office

About The Role Skill required: Omnichannel - Customer Service Designation: Customer Contact Comms Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.Candidate who is good in written & verbal communication. Good call handling skills.Customer service refers to the assistance and support provided by a business or organization to its employes.It involves addressing inquiries, resolving issues, and ensuring customer satisfaction to build and maintain positive relationships. What are we looking for Customer CommunicationsCustomer Support OperationsCustomer CareCustomer Satisfaction Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines This is a voice process and the communication with the customer can happen through phone, emails and through portal tickets. You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

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1.0 - 3.0 years

1 - 5 Lacs

Mumbai

Work from Office

About The Role Skill required: Voice - Customer Service Designation: Customer Service Associate Qualifications: Any Graduation/12th/PUC/HSC Years of Experience: 1 to 3 years Language - Ability: English(International) - Proficient About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.Looking for a candidate who is good in communication and has good knowledge on metrics of Customer SupportCustomer service refers to the assistance and support provided by a business or organization to its customers before, during, and after a purchase or use of a product or service. It involves addressing inquiries, resolving issues, and ensuring customer satisfaction to build and maintain positive relationships. What are we looking for Customer Service ManagementAbility to perform under pressureAdaptable and flexibleCollaboration and interpersonal skillsWritten and verbal communicationProblem-solving skillsCustomer Care Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation,12th/PUC/HSC

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7.0 - 11.0 years

4 - 7 Lacs

Mumbai

Work from Office

About The Role Skill required: Talent Development - Instructor-Led Training (ILT) Designation: Business Interlock Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costsTalent Development processThe practice of training and learning material between an instructor and learners, either individuals or groups. Instructors can also be referred to as a facilitator, who may be knowledgeable and experienced in the learning material, but can also be used more for their facilitation skills and ability to deliver material to learners. What are we looking for Training Needs Analysis (TNA)HR Analytics & ServicesTalent IdentificationLearning Content DevelopmentCommunicationAbility to perform under pressureAbility to manage multiple stakeholdersWritten and verbal communicationCollaboration and interpersonal skillsAbility to meet deadlinesTraining & Transition ExperienceTalent Development & AcquisitionEDM & WFDA Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems May create new solutions, leveraging and, where needed, adapting existing methods and procedures The person would require understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor May interact with peers and/or management levels at a client and/or within Accenture Guidance would be provided when determining methods and procedures on new assignments Decisions made by you will often impact the team in which they reside Individual would manage small teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification Any Graduation

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7.0 - 11.0 years

4 - 7 Lacs

Bengaluru

Work from Office

About The Role Skill required: Talent Development - Instructor-Led Training (ILT) Designation: Business Interlock Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costsTalent Development processThe practice of training and learning material between an instructor and learners, either individuals or groups. Instructors can also be referred to as a facilitator, who may be knowledgeable and experienced in the learning material, but can also be used more for their facilitation skills and ability to deliver material to learners. What are we looking for Training Needs Analysis (TNA)Learning Content DevelopmentMicrosoft Office SuiteInsurance ManagementInsurance Risk ManagementAbility to perform under pressureAbility to manage multiple stakeholdersWritten and verbal communicationCollaboration and interpersonal skillsAbility to meet deadlinesTraining & Transition Experience Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems May create new solutions, leveraging and, where needed, adapting existing methods and procedures The person would require understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor May interact with peers and/or management levels at a client and/or within Accenture Guidance would be provided when determining methods and procedures on new assignments Decisions made by you will often impact the team in which they reside Individual would manage small teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification Any Graduation

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7.0 - 11.0 years

7 - 11 Lacs

Chennai

Work from Office

About The Role Skill required: Com.Bkg- Credit UW - Commercial Credit Underwriting Designation: Banking Advisory Specialist Qualifications: BCom/MCom/Master of Business Administration Years of Experience: 7 to 11 years Language - Ability: English(Domestic) - Advanced About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do We help clients address quality and productivity issues, keep pace with customer expectations, navigate regulatory and operational pressures and ensure business sustainability by transforming their banking operations into an agile, resilient operating model.The Corporate banking /Wholesale banking team is responsible for helping clients and organizations processes trade finance transactions by providing superior service delivery to trade customers whilst safeguarding the bank from risks associated with this business.Conduct detailed research on the financial history of businesses to determine their Assess the risk parameters of the loan, borrower, and industry including the Financial performance of the borrower and guarantor, assessing the repayment capacity and recommending the future course of action in approving/declining/counter offer of business loans. What are we looking for Accounting ReconciliationAccount ManagementAccounts Receivable (AR)Numerical abilityNegotiation skillsResults orientationAbility to work well in a teamWritten and verbal communicationAccounting Journal EntriesActionable Insights Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems May create new solutions, leveraging and, where needed, adapting existing methods and procedures The person would require understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor May interact with peers and/or management levels at a client and/or within Accenture Guidance would be provided when determining methods and procedures on new assignments Decisions made by you will often impact the team in which they reside Individual would manage small teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification BCom,MCom,Master of Business Administration

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1.0 - 5.0 years

2 - 3 Lacs

Hyderabad

Work from Office

Email & Chat process Any Graduation & above Minimum 1 year experience in Email or Chat Mandatory Salary: 3 LPA English & Hindi Day Shifts 6 Days Working, 1 rotational week off Location - Begumpet Required Candidate profile Any graduate with one year of experience in Email & Chat Ready to work for 6 days in a week

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1.0 - 5.0 years

3 - 5 Lacs

Pune

Work from Office

Domain: US Telecom Inbound Chat Process- B2C Required - Min 6m exp in chat process Location: Pune Shift: US Rotational Night Shifts Mode: Work From Office Both way cabs Immediate joiners Contact - Divyam (8905344933)

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0.0 - 5.0 years

1 - 2 Lacs

Chennai

Work from Office

. Opening for Freshers candidates in BPO Domain. -English + Hindi or Kannada or Malayalam is required -Salary 14k to 18k depending on experience. -Providing customer support. Call Sameera 9403893923 TO APPLY. . Required Candidate profile -Language- English+ Hindi or Malayalam or Kannada -Graduation Mandatory.-Immediate joiners required. Voice Process / Non voice / Call center / BPO

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1.0 - 6.0 years

2 - 3 Lacs

Noida

Work from Office

We are looking for smart & young individuals to join our Banking process. Who should you be ? A graduate with good academic records and excellent written English skills & Comprehension skills. A dynamic personality with good communication skills. A keen player with an ability to learn fast and grow. A team player with a zeal to perform in a team and grow. What do we offer ? A fast-paced environment to learn and grow. An opportunity to work with a leading bank in the industry. Competitive salary with lucrative quarterly bonus and exciting R&R Programs. Job Profile - - Addressing customer queries at the correct authorization level. - Replying back to the queries of the customer through email or on social media channels. - Making sure that the guidelines on customer follow ups across social media platforms/ emails and ensure customer queries are resolved within defined turn around time. - Making sure to meet and exceed escalation committed service levels. Role & responsibilities Preferred candidate profile We are seeking highly motivated candidates with exceptional communication and written skills to join our team in Noida, India. Candidates comfortable to travel Noida sector 128 are only recommended to apply . Must be a graduate. Perks and benefits If Interested please connect on call Divya :-+91-8373955982, or else share your resume at divya.sharma@netimpactlimited.com

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0.0 - 4.0 years

2 - 5 Lacs

Bengaluru

Work from Office

Hiring for Voice Bpo Under Graduate or Graduate / freshers Salary - 23k to 26k. International Voice Immediate joiners only 5 days work 2 week off Cab available For more details Call : HR Lilly @ 9880951682 (Call or whatsapp ) NO FEE CHARGED

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1.0 - 4.0 years

3 - 5 Lacs

Pune

Work from Office

Domain: US Telecom Inbound Chat Process- B2C Required - MIn 6m exp in chat process Location: Pune Shift: US Rotational Night Shifts Mode: Work From Office Both way cabs Immediate joiners Contact - Divisha(8529546798)

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1.0 - 3.0 years

1 - 3 Lacs

Hyderabad

Work from Office

Greetings from Sutherland ! Currently we are hiring for International Voice process for experienced Role & responsibilities An Voice Job is a job where the executives are assigned to handle the voice process from clients in different countries, particularly the U.S., Dubai etc. These jobs include product and service support or technical support in which the customer is calling to solve an issue. Preferred candidate profile: *Must be fluent in English *Excellent Communication can Apply *Candidates should reside under the radius of 25 kms are eligible . * Experienced can apply. *Both Undergraduate and Graduate can apply. *24/7 shifts and rotational week offs (5 days working a week) *ROI - JAM, Assessment & Operations Round *Two-way cab facility only in night shift within 25Kms only from office premises *Candidate who is comfortable working from office can apply ,Needed Immediate Joiners only. *No virtual Interview is available *Out of station candidates are Strictly not eligible *Pursuing education candidates are strictly not eligible/Freshers are Not Eligible. NOTE- NO WORK FROM HOME Perks and benefits You'll develop your emotional intelligence. You'll learn your product or service, inside and out you'll build transferable Skills. you can educate customers without selling. you can develop a side project. you'll learn how to effectively solve problems. ONLY FOR THE CANDIDATES WHO ARE GOOD AT ENGLISH COMMUNICATIONS CAN APPLY FOR THE OPPORTUNITY. * Interview Rounds 1. HR 2. Assessment 3. Operations Note: 1 ) No Virtual interview & ONLY FOR Immediate joiners. 2) Minimum Experienced of at least 6 months into international voice process are eligible. Sutherland never requests payment or Favours in exchange for Job Opportunities Contact No: 7416270242 (HAJERA HR)

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0.0 - 5.0 years

2 - 5 Lacs

Bengaluru

Work from Office

Greetings from The Job Factory !! Hiring for International Voice Process / Voice or Non Voice / Rotational Shift / Sal 4.5ctc Job Locations: Whitefield, Bellandur, Manyata tech park, BTM. Electronic City Bengaluru For More Details anusha @ 9880947912 (Call or whatsapp ) Email id : anushathejobfactory@gmail.com *WORK FROM OFFICE* * Should have excellent communication skills - English * Graduation not required. * Freshers and Experience both can apply ! * Working Days : 5 days working * Cab Facility : Pick up and Drop facilities * Salary:- 3 LPA to 4.75 LPA * Should be open working in a 24*7 Work environment (Rotational shifts) * Comfortable Working from office ROI: 1. HR Round 2. Operation Round For More Details anusha @ 9880947912 (Call or whatsapp ) Email id : anushathejobfactory@gmail.com

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0.0 - 5.0 years

2 - 5 Lacs

Bengaluru

Work from Office

Greetings from The Job Factory !! Hiring for International Voice Process / Voice or Non Voice / Rotational Shift / Sal 4.5ctc Job Locations: Whitefield, Bellandur, Manyata tech park, BTM. Electronic City Bengaluru For More Details Kowsalya @ 9880947912 (Call or whatsapp ) Email id : kowsalya@thejobfactory.co.in *WORK FROM OFFICE* * Should have excellent communication skills - English * Graduation not required. * Freshers and Experience both can apply ! * Working Days : 5 days working * Cab Facility : Pick up and Drop facilities * Salary:- 3 LPA to 4.75 LPA * Should be open working in a 24*7 Work environment (Rotational shifts) * Comfortable Working from office ROI: 1. HR Round 2. Operation Round For More Details Kowsalya @ 9880947912 (Call or whatsapp ) Email id : kowsalya@thejobfactory.co.in

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0.0 - 5.0 years

2 - 4 Lacs

New Delhi, Gurugram

Work from Office

International Voice & Chat Process || Gurgaon!! Work Details: 5 Days Working | 247 Rotational Shifts | Work from office | Both Side Cabs Salary & Eligibility UG & Grad Freshers 20k to 23K in-hand 1+ year exp 26K to 35K in-hand Shashank - 8860802842 Required Candidate profile IMMEDIATE JOINERS ONLY FOR FURTHER DETAILS CONTACT SHASHANK SHUKLA 8860802842C(WHATSAPP)

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0.0 - 5.0 years

0 - 2 Lacs

Chennai

Work from Office

SUMMARY Exciting Opportunity for Non-Technical Graduates to Start Their Career in a Leading Multinational Corporation Company Overview Our client is a multinational corporation headquartered in Ireland, specializing in consulting and processing services. Position Non-Voice Process Location Chennai - Sholinganallur Job Responsibilities Overseeing non-voice customer support operations Addressing customer inquiries through chat or email support (No Calling) Working in rotational shifts, primarily during the night Requirements Requirements: Graduates, any degree expect B.Tech/B.E/Master's Degree. Proficiency in spoken and written English with proper punctuation and grammar Possession of original hard copies of all semester marksheets and degree certificate Benefits Salary: upto 18700 CTC per month PF,ESI BOTH WAY CAB(Pickup and drop will be provided) Work From office

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0.0 - 5.0 years

2 - 6 Lacs

Bengaluru

Work from Office

Greetings from The Job Factory !! Hiring for International Voice Process Job Locations: Whitefield, Bellandur, Manyata tech park, BTM. Electronic City Benguluru CALL : HR Nivetha -90353 69666 EMAIL : Nivetham@thejobfactory.co.in *WORK FROM OFFICE* * Should have excellent communication skills - English * Graduation not required. * Freshers and Experience both can apply ! * Working Days : 5 days working * Cab Facility : 1 way cab * Salary:- 3 LPA to 4.25 LPA * Should be open working in a 24*7 Work environment (Rotational shifts) * Comfortable Working from office ROI: 1. HR Round 2. Operation Round CALL : HR Nivetha -90353 69666 EMAIL : Nivetham@thejobfactory.co.in

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