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0.0 - 5.0 years
0 - 3 Lacs
Bengaluru
Work from Office
Key Responsibilities: Handle customer queries through both voice (inbound/outbound calls) and non-voice channels (email/chat). Provide accurate, valid, and complete information using the right tools and methods. Log and track customer interactions and update records in internal systems. Troubleshoot customer issues with a solution-oriented approach. Meet performance targets in terms of quality, productivity, and compliance. Maintain professionalism in every customer interaction and ensure a positive experience. Eligibility Criteria: Education: Minimum Qualification: Any Graduate (excluding BE, BTech, MSc, MBA, and BSc freshers) Candidates currently pursuing studies are not eligible. Experience: 02 years of experience in a BPO or customer support role preferred. Freshers from eligible streams may apply. Skill Requirements: Excellent written and verbal communication skills in English. Good typing speed and computer literacy. Strong interpersonal skills and ability to multitask. Willingness to work in rotational/night shifts.
Posted 4 days ago
0.0 - 5.0 years
0 - 3 Lacs
Bengaluru
Work from Office
Key Responsibilities: Handle inbound/outbound calls or emails/chats from international customers. Resolve queries related to products, orders, payments, or services. Maintain accurate customer records and document all interactions. Ensure customer satisfaction by providing timely and effective solutions. Meet or exceed daily/weekly performance metrics. Adhere to quality and compliance standards. Eligibility Criteria: Education: Minimum qualification: Any Graduate (except BE, BTech, MSc, MBA, BSc freshers) Candidates currently pursuing education are not eligible. Experience: 02 years in a customer service or BPO role preferred. Freshers eligible (except for disqualified degrees listed above). Skills Required: Excellent verbal and written communication skills in English. Good interpersonal and problem-solving skills. Ability to work in a fast-paced, team-oriented environment. Basic computer knowledge and typing skills.
Posted 4 days ago
0.0 - 5.0 years
2 - 5 Lacs
Bengaluru
Work from Office
Greetings from The Job Factory !!!! We are India's Largest BPO Recruitment Company. Golden opportunity for freshers and Experience Salary Range : 5.5L.P.A + Incentive For more details Call : HR Prathiksha @ 9901192053 (call or whatsapp) Email id - prathikshathejobfactory@gmail.com Role & responsibilities : Manage inbound and outbound calls from international customers to provide assistance and resolve inquiries. Deliver exceptional customer service by efficiently addressing customer queries and providing effective solutions. Assist with product or service-related questions, troubleshooting, and technical support (if applicable). Maintain a high level of product knowledge to provide accurate information and resolve customer concerns. Accurately document and update customer information in the companys CRM system. Follow company policies and service level agreements (SLAs) to ensure high customer satisfaction. Communicate in a clear, polite, and professional manner to ensure a positive customer experience. Meet individual and team performance targets, such as call handling time, customer satisfaction scores, and first-call resolution. Collaborate with other team members and departments to improve service delivery. Preferred candidate profile : Fluency in English: Excellent verbal communication skills in English (knowledge of additional languages is a plus). Communication Skills: Clear, confident, and customer-centric communication skills. Problem-Solving: Ability to handle complex issues with professionalism and patience. Adaptability: Comfortable with a fast-paced environment and adjusting to changing customer needs. Technical Skills: Basic knowledge of computer applications and CRM software. Time Management: Strong time management skills to handle high call volumes efficiently. Experience: Previous experience in customer service, technical support, or a voice-based role is preferred. Freshers are also encouraged to apply. Education: Minimum high school diploma; a college degree is preferred. Shift Flexibility: Willingness to work flexible hours, including weekends and holidays. Perks and benefits : Competitive Salary: Attractive salary based on experience and skills. Performance-Based Incentives: Rewards and incentives for achieving KPIs such as customer satisfaction, call quality, etc. Health Benefits: Comprehensive medical insurance and healthcare plans. Retirement Benefits: Provident fund, retirement savings, or pension options. Paid Time Off: Generous vacation days, sick leave, and public holidays. Employee Wellness Programs: Access to wellness initiatives, mental health support, and fitness programs. Work-Life Balance: Flexible working hours and paid time off to support work-life balance. Career Growth Opportunities: Opportunities for internal promotions and career development. Training & Development: Ongoing training to help you enhance both personal and professional skills. Recognition & Rewards: Regular recognition for top performers, including Employee of the Month awards. For More Details Call : HR Swathi @ 9538878907 (call or whats app) Email id : Swathi@thejobfactory.co.in
Posted 4 days ago
1.0 - 5.0 years
4 - 4 Lacs
Noida, Gurugram, Delhi / NCR
Work from Office
Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year experience in customer service 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Somya @ 9461962110, Qasim @ 8056419536 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 4 days ago
0.0 - 4.0 years
1 - 3 Lacs
Pimpri-Chinchwad, Pune
Work from Office
Profile - TVS & Bajaj Process sales Fresher & Experience both can apply work from office immediate joiner Salary : 12200 in hand +unlimited Incentive Required Candidate profile Qualification - 12th Pass/ Any graduate Hindi Language only Male & Female both can apply Interview mode - Walking Day shift Good convincing skills HOW TO APPLY SCHEDULE YOUR INTERVIEW : Call or Send Your CV via WhatsApp/Mail : HR Saloni :- 9689518944 Mail id:- saloni.chavhan@credicus.co
Posted 4 days ago
0.0 - 5.0 years
1 - 3 Lacs
Thane, Navi Mumbai, Mumbai (All Areas)
Work from Office
we are hiring for voice process and non voice process both freshers and experience both can apply need good communication skills HSC with 6 month exp can apply home drop avail shifts are rotational including night shift call now hr sayeda 8422972322
Posted 5 days ago
0.0 - 4.0 years
2 - 4 Lacs
Hyderabad
Remote
Were Hiring Customer Support Executive (Email & Chat Process)
Posted 5 days ago
0.0 - 3.0 years
3 - 4 Lacs
New Delhi, Gurugram, Delhi / NCR
Work from Office
HIRING FOR CUSTOMER SUPPORT & TECHNICAL SUPPORT EXECUTIVE FOR JAIPUR LOCATION 5 DAYS WORKING + FREE CABS + SALARY UP TO 4.50 LPA + INCENTIVES. Call HR Mansi TO Schedule Your Interview @ 9257030238 Drop your Resume # mansi@virtueplacement.com Role & responsibilities Always deliver outstanding customer service, through direct interaction with customers and advisors via email and post. Answer queries, update policies, make necessary amendments and manage payment schedules. Responsible for complying with customer data protection checks. Handle all interactions with professionalism and empathy. Maintaining accurate file records of all actions taken. Respond to customer objections and demonstrate excellent problem-solving skills. Preferred candidate profile Candidate should have excellent written & verbal communication/- Good Computer knowledgeable/- Fresher & Exp Both Can Apply/- Good communication skills/- Typing 25 WPM/- Perks and benefits 5 Days working Fixed Variables Monthly Incentive Free Cabs 15 Day Accommodation Up to 10K Relocation Bonus Call HR Mansi TO Schedule Your Interview @ 9257030238 Drop your Resume # mansi@virtueplacement.com Note Applications SENT TO ANY Other Email Address WILL NOT BE Entertained
Posted 5 days ago
1.0 - 4.0 years
3 - 4 Lacs
Chennai, Bengaluru
Work from Office
Hi, We are hiring for Leading ITES Company for Customer Support Role . Max Salary Chennai : 4.5 LPA Max Salary Bangalore : 3.6 LPA Overview A Customer Support Specialist , also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Key Highlights: 1: Graduate / Under Grad with min 1 year experience in customer service 2: Good Communication Skills 3: 24*7 Shifts 4: 5 Days Working Requirement Any Graduates/Undergraduate Minimum 1 year International Voice / Customer Support Experience Required Good Communication Candidate should not have any exam in next 4 to 6 months Comfortable for 24*7 Shifts Candidate Should Have Basic Computer Knowledge Candidate Should Have Inclination Towards Customer Service Perks and Benefits: PF : Cabs (As Per Company Policy and Process): Other Benefits
Posted 5 days ago
1.0 - 4.0 years
2 - 3 Lacs
Bangalore Rural, Chennai, Bengaluru
Work from Office
Hiring for Leading ITES Company In Bangalore for Customer Support - Blended Process Interview Mode : Virtual Max Salary Chennai : 4.5 LPA Max Salary Bangalore : 3.6 LPA Key Highlights: 1: Graduate/UG with min 1 year experience in customer service 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: One Side Cab 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 5 days ago
1.0 - 5.0 years
3 - 3 Lacs
Bangalore Rural, Chennai, Bengaluru
Work from Office
Hiring for Leading ITES Company In Bangalore/Chennai for Customer Support - Blended Process Interview Mode: Virtual Max Salary Chennai : 4.5 LPA Max Salary Bangalore : 3.6 LPA Key Highlights: 1: Graduate/UG with min 1 year experience in customer service 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: One Side Cab 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 5 days ago
1.0 - 5.0 years
4 - 4 Lacs
Kolkata, Mohali, Patna
Work from Office
Hi We are looking forward to hire Customer/Technical Support Associates for Teleperformanc Jaipur and Mohali. Please go through the JD and Apply. We shall call back the relevant profiles. Key Highlights : > Freshers/Exp Both Can Apply > Salary Range (CTC) : 3-4.5 LPA > Excellent Communication Skills Required > Relocation Bonus 10000 > 14 Days Free Guest House Responsibilities: Customer Support: Answering customer inquiries and providing technical assistance via various channels (phone, email, chat, etc.). Troubleshooting: Diagnosing and resolving technical issues related to software, hardware, or network problems. Problem-Solving: Identifying the root cause of problems and implementing solutions. Documentation: Keeping records of customer interactions, issues, and solutions. Escalation: Knowing when to escalate complex issues to more experienced technicians or managers. Customer Satisfaction: Ensuring customers are satisfied with the level of support provided. Software/Hardware Knowledge: Possessing a solid understanding of computer systems, software, and hardware. Communication Skills: Communicating technical information clearly and concisely to customers, both verbally and in writing. Teamwork: Collaborating with other support team members and internal departments. Learning and Adaptation: Staying up-to-date with new technologies and adapting to changing customer needs. Skills: Technical Skills: Proficiency in computer systems, software, and hardware. Customer Service Skills: Empathy, patience, and the ability to communicate effectively with customers. Problem-Solving Skills: Analyzing problems, identifying solutions, and documenting the process. Communication Skills: Clear and concise communication, both written and verbal. Technical Documentation: Ability to create and maintain technical documentation. Software/Hardware Installation and Configuration: Experience installing and configuring software and hardware. Time Management and Prioritization: Ability to manage multiple tasks and prioritize work effectively. Analytical Skills: Ability to analyze technical problems and identify root causes. Teamwork and Collaboration: Ability to work effectively with team members and internal departments.
Posted 5 days ago
0.0 - 5.0 years
4 - 4 Lacs
Prayagraj, Varanasi, Kolkata
Work from Office
Hi We are looking forward to hire Customer/Technical Support Associates for Teleperformance Jaipur and Mohali Key Highlights : > Freshers/Exp Both Can Apply > Salary Range (CTC) : 3-4.5 LPA > Excellent Communication Skills Required > Relocation Bonus 10000 > 14 Days Free Guest House Responsibilities: Customer Support: Answering customer inquiries and providing technical assistance via various channels (phone, email, chat, etc.). Troubleshooting: Diagnosing and resolving technical issues related to software, hardware, or network problems. Problem-Solving: Identifying the root cause of problems and implementing solutions. Documentation: Keeping records of customer interactions, issues, and solutions. Escalation: Knowing when to escalate complex issues to more experienced technicians or managers. Customer Satisfaction: Ensuring customers are satisfied with the level of support provided. Software/Hardware Knowledge: Possessing a solid understanding of computer systems, software, and hardware. Communication Skills: Communicating technical information clearly and concisely to customers, both verbally and in writing. Teamwork: Collaborating with other support team members and internal departments. Learning and Adaptation: Staying up-to-date with new technologies and adapting to changing customer needs. Skills: Technical Skills: Proficiency in computer systems, software, and hardware. Customer Service Skills: Empathy, patience, and the ability to communicate effectively with customers. Problem-Solving Skills: Analyzing problems, identifying solutions, and documenting the process. Communication Skills: Clear and concise communication, both written and verbal. Technical Documentation: Ability to create and maintain technical documentation. Software/Hardware Installation and Configuration: Experience installing and configuring software and hardware. Time Management and Prioritization: Ability to manage multiple tasks and prioritize work effectively. Analytical Skills: Ability to analyze technical problems and identify root causes. Teamwork and Collaboration: Ability to work effectively with team members and internal departments.
Posted 5 days ago
0.0 years
1 - 5 Lacs
Hyderabad, Bengaluru
Work from Office
Provide information to job seekers on WhatsApp. Pass lead to recruitment team for qualified leads - in a timely manner. Work From Home Looking For Freshers For Recruiter: Source candidates through various channels such as job boards. Required Candidate profile Immediate Joiner Work From Home Candidate should be from Hyderabad, New Delhi, Mumbai, Pune, Bangalore, Fresher Candidates from 2023, 2024,2025,2026 batches - any stream (IT/Non IT)
Posted 5 days ago
0.0 years
3 - 4 Lacs
Kolkata, Ranchi, Jaipur
Work from Office
Hiring for customer support, Technical support executive for voice/ chat/email for international BPO. only Work from office. salary: 27 K to 41 K CTC Qualification: Fresher/UG/PG. Good English. shift: Rotational Location: Jaipur, Lucknow, Noida,
Posted 5 days ago
0.0 - 5.0 years
2 - 3 Lacs
Chandigarh
Work from Office
Urgent Requirement Chat Process Executive Location : Sector 66, Bestech Business Tower Mohali Salary : 20k CTC Fresher can Also Apply Candidates can WhatsApp their resume on : 9988265439 TO APPLY : KINDLY SHARED RESUME ON WHATSPP ONLY FOR FAST REVERT Interview mode is walk-in Registration is mandatory 6 Days working with Rotational shift Joining Date 1 Aug 2025 For Girls Day Shift No cab
Posted 6 days ago
1.0 - 6.0 years
2 - 3 Lacs
Gurugram
Work from Office
Hiring for International Process Work Mode: Work From Office Salary: 32K CTC Interested Candidates can WhatsApp their resume 9988265439 KINDLY SHARE RESUME ON GIVEN WHATSPP NUMBER ONLY Skillset Required: Good communication in English Need Technical Experience of troubleshooting Excellent verbal fluency Qualification: Graduate and undergraduate can considered Experience Required: At least one year of experience in international domain + Tech support(Troubleshooting) Experience is Mandatory Both Side Cab available Hiring Zone is 25km from sector 18
Posted 6 days ago
0.0 - 5.0 years
2 - 4 Lacs
Pimpri-Chinchwad, Pune, Solapur
Hybrid
Urgent Hiring For Data Entry Operator Basic Typing Speed, Basic Computer Knowledge Fresher And Experience Both Can Apply No Target Work
Posted 6 days ago
1.0 - 5.0 years
3 - 5 Lacs
Kolkata
Work from Office
Customer Support Executive International Voice Process Location: Newtown, Kolkata Work Schedule: 5 Days Working Salary: Up to 5 LPA (Based on interview performance) Requirement: min 6 months of experience is required Key Responsibilities: Handle inbound international calls with professionalism and efficiency. Resolve customer queries, complaints, and provide appropriate solutions. Ensure high levels of customer satisfaction through quality service. Document all call information accurately and follow up where required. Work closely with the team and management to achieve performance goals. Requirements: Minimum 6 months of experience in an International Voice Process is mandatory. Qualification: Graduate or Undergraduate . Excellent communication skills in English (verbal and written). Strong interpersonal skills and a customer-first attitude. Ability to work in fast-paced environments and handle pressure. Additional Details: Work Days: 5 days a week (Rotational shifts) Location: Newtown, Kolkata Salary: Up to 5 LPA (Depending on interview score and experience) Why Join Us? Competitive salary package and performance incentives Professional work environment Opportunity for career advancement Stay updated with the latest job openings by following this channel! https://whatsapp.com/channel/0029VakQxxWA2pL8Jyx9XS1Z Interested candidate can WhatsApp at HR Mehak :8383025642 HR Simar :7840808749 HR Diana : 9311602064
Posted 6 days ago
0.0 - 5.0 years
2 - 5 Lacs
Noida, New Delhi, Gurugram
Work from Office
We have 250+ positions, active for Different voice & Chat processes.Hiring is open for a TOP 1 MNC located at Gurgaon No.of Positions: 250 Hiring Freshers & Experienced candidates, who are interested for the VOICE process. Freshers salary: 20K to 25K ( Depending on assessment scores) Experienced Salary : 23K to 45K ( Depending on assessment scores) Education Qualification: Grad & UG Job location : Gurgaon 5. Shifts : 5 Days Working ,Rotational Shift 6. Other Benefits Both Side Cab Incentive Medical Insurance Hiring Freshers & Experienced candidates, who are interested for the Chat process. 1 Freshers salary: 15K to 20K ( Depending on assessment scores) 2 Experienced Salary : 15K to 32K ( Depending on assessment scores) 3 Education Qualification: Grad & UG 4 Job location : Gurgaon 5 Shifts :5 Days Working,Rotational Shift 6. Other Benefits Both Side Cab Incentive Medical Insurance CONTACT IMMEDIATELY Senior HR Priyanka -8865082244 ( Call & Must WhatsApp the CV/ Basic details) Email: priyankabhandari199407@gmail.com NO CHARGES : TOUCH CONSULTANTS
Posted 6 days ago
4.0 - 9.0 years
4 - 9 Lacs
New Delhi, Gurugram, Delhi / NCR
Work from Office
Greetings From Ishmeet Consultant !! Hiring for Chat Sales Process Location :- Gurugram Salary Upto :- 7lpa Call Simran at 9212535259 for more information.
Posted 6 days ago
0.0 - 4.0 years
1 - 4 Lacs
Hyderabad
Work from Office
Hiring for International Voice Process| Max upto 5.5 LPA|EXP| 2 Way cab process: International voice process Required: Qualification: Under graduation / Graduation. Fresher / Experience's Experience: 1 Year's experience into Customer support voice . Good knowledge in to resolve the concerns of the customers through voice or chat Strong communication and interpersonal skills Package :- Max upto 5.5 LPA Rotational Shift 5 days working 2 Rotational offs Benefits: 2 Way cab only immediate joiner Location: Hyderabad Interview (Virtual) : Hr ,Assessment, Ops round. If anyone interested can connect on WhatsAap -85209 34202 Nishad Recruiter
Posted 6 days ago
0.0 - 2.0 years
1 - 3 Lacs
Pune
Work from Office
Profile - TVS & Bajaj Process sales Fresher & Experience both can apply work from office immediate joiner Salary : 10,700 To 1500 Incentive Required Candidate profile Qualification - 12th Pass/ Any graduate Hindi Language only Male & Female both can apply Interview mode - Walking Day shift Good convincing skills How To Apply.. Contact Details: HR Name: Saloni Contact Number / WhatsApp: +91 9689518944
Posted 6 days ago
0.0 - 5.0 years
1 - 3 Lacs
Pune
Work from Office
Process:- Bpo Telecaller (outbound Process) Role & responsibilities: - Salary:- 12,200 Inhand + Incentives - Immediate Joining - Freshers & experience both can apply - Basic communication in Marathi, Hindi & English - Job Location: Viman Nagar Pune-411014 Preferred candidate profile: - Min qualification - 12th & Immediate Joiners - Having basic Knowledge of Computer. - Fixed day shift Perks and benefits: Good Salary With Unlimited Incentives To schedule your interview Call or send your CV/Resume through WhatsApp HR Priti :- 8421382934
Posted 6 days ago
0.0 - 1.0 years
2 - 4 Lacs
Bengaluru
Work from Office
Greetings from The Job Factory !! Hiring for International Voice Process /Sal Upto 4.5ctc Job Locations: Dairy Circle, Manyata tech park, BTM - Bengaluru For more details Call : HR Smitha @ 9880964847 (call or whatsapp) Email id - smithathejobfactory@gmail.com *WORK FROM OFFICE* * Should have excellent communication skills - English * Graduation is mandatory * Freshers and Experience both can apply ! * Working Days : 5 days working * Cab Facility : Pick up and Drop facilities * Salary:- 3 LPA to 4.5 LPA * Should be open working in a 24*7 Work environment (Rotational shifts) * Comfortable Working from office ROI: 1. HR Round 2 .Versant 3. Operation Round For more details Call : HR Smitha @ 9880964847 (call or whatsapp) Email id - smithathejobfactory@gmail.com
Posted 6 days ago
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