The Role
As an IAM/PAM Analyst, you will support our global identity governance programme with a focus on user access reviews, leaver reporting, and access lifecycle activities. You ll work closely with system owners, business stakeholders, and compliance teams to ensure our access controls are secure, audit-ready, and aligned with best practices.
Key duties and responsibilities:
User Access Reviews & Access Governance
- Assist with user provisioning and de-provisioning tasks across systems and applications in line with access control policies
- Support monthly and quarterly User Access Reviews (UARs) to validate entitlements across applications and domains
- Liaise with system and business owners to complete certifications and implement remediation actions
- Maintain accurate user and role records, ensuring changes are properly documented and auditable
- Track and store evidence for access certifications to support audit and compliance requirements
- Escalate delays, data inconsistencies, or access-related risks to relevant stakeholders
Leaver Management & Reporting
- Help consolidate leaver data from multiple systems and sources
- Support weekly reporting activities for management and compliance teams
- Flag discrepancies and assist in closing data gaps
Privileged Access Support
- Assist in managing privileged accounts in CyberArk and support day-to-day PAM operations.
- Help with onboarding new privileged accounts and configuring access permissions as per defined policies.
- Monitor privileged session activity and report any anomalies or access violations. Support regular reviews of privileged accounts to ensure compliance with internal security policies.
Operational Support & Documentation
- Help troubleshoot basic access-related issues and raise/escalate as needed.
- Maintain and update documentation related to access management processes.
- Work with senior team members to implement access control improvements and support audit readiness.
- Manage and respond to day-to-day queries via email and ServiceNow
- Assist in privileged account onboarding and CyberArk operations
- Support ad-hoc audit queries and evidence requests
- Identify and propose small improvements to drive operational efficiency
Collaboration
- Engage with global teams to help address access management requests and queries.
- Support knowledge-sharing across IT teams regarding access policies and best practices
Experience and Knowledge:
- 1-3 years of experience in IT, Information Security, or Identity & Access Management.
- Understanding of access control concepts (least privilege, role-based access control, etc.).
- Strong attention to detail and willingness to learn complex systems.
- Ability to follow processes and adhere to security standards.
- Good communication skills and ability to collaborate in a global, multicultural environment.
- Basic troubleshooting and documentation skills.
- A proactive attitude and interest in building a career in cybersecurity.
- Exposure to access reviews, audit processes, or identity platforms (e.g., Active Directory, ServiceNow, CyberArk) is a plus
- Willingness to learn and take ownership of tasks end-to-end