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Security Operations Centre Team Lead

Security Operations Centre Team Lead

Gratitude India

3 - 8 years

6 - 12 Lacs

Kolkata

Posted:2 months ago| Platform:

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Skills Required

Team Management Incident Management Emergency Management International Voice Process International BPO Escalation Management Excellent Verbal And Written Communication Skills Customer Service MS Office Suite Multitasking

Work Mode

Work from Office

Job Type

Full Time

Job Description

Triaging and responding to all emergency situations reported to the 24/7 Global Security Operations Centre. Monitoring and analysing intelligence across multiple data systems and mitigate risk to Company operations. Required Candidate profile Voice Associates with Incident Management Experience. Excellent Speaking, Reading and writing skill. Rotational shift. Weekly 2 days off. International BPO voice experience (USA ,UK ,Australia) needed

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New Delhi

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Security Operations Centre Team Lead