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Security Operations Centre Team Lead

Security Operations Centre Team Lead

Gratitude India

3 - 8 years

|

6 - 12 Lacs

Kolkata

Posted:1 month ago| Platform:

Apply

Skills Required

Team Management Incident Management Emergency Management International Voice Process International BPO Escalation Management Excellent Verbal And Written Communication Skills Customer Service MS Office Suite Multitasking

Work Mode

Work from Office

Job Type

Full Time

Job Description

Triaging and responding to all emergency situations reported to the 24/7 Global Security Operations Centre. Monitoring and analysing intelligence across multiple data systems and mitigate risk to Company operations. Required Candidate profile Voice Associates with Incident Management Experience. Excellent Speaking, Reading and writing skill. Rotational shift. Weekly 2 days off. International BPO voice experience (USA ,UK ,Australia) needed

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Gratitude India

Gratitude India

www.gratitudeindia.org

Non-Profit/Social Services

New Delhi

50 Employees

47 Jobs

Key People

Anjali Sharma

Founder & Executive Director
Ravi Kumar

Director of Operations
Priya Mehta

Program Manager

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