Jobs

Interviews
Job Alerts
Tools

Upskill and Grow with AI

Mock Interview Practice interviews in realistic simulations

Coding Practice Improve your coding skills with challenges

Certification Earn certifications to validate your skills

AI Learning Get trained with AI expert sessions

Career Path AI insights for smarter career decisions

AI Job Match Score AI-Powered Job Match Against Your Resume and Optimize Your Resume

Career Tools and Resources

Resume Builder Build Professional Resume with Ease

ATS Friendliness Check Check Resume Friendliness for Applicant Tracking Systems

Auto Apply Apply to hundreds of jobs on any platform effortlessly

Co-Pilot (Chrome Extension) Your AI Assistant for Seamless Browsing Efficiency

Interview Questions Streamline interviews with ready-to-use questions

Salaries Discover market-driven salary insights across skillsets and geographies

Companies Explore leading companies actively hiring talent
For Employers

Home

Jobs

Home
>
Jobs in Pune
>
Accenture
>
Security Operations Center -Analyst

Security Operations Center -Analyst

Accenture

2 - 5 years

1 - 5 Lacs

Pune

Posted:1 day ago| Platform:

Apply

Skills Required

soc customer service incident management microsoft windows security operations center security analysis cyber security network security arcsight information security vulnerability management siem qradar splunk ids security monitoring

Work Mode

Work from Office

Job Type

Full Time

Job Description

About The Role
Job Title - Security Operations Center (SOC) Operator
Management Level :CL11 Analyst / CL 10 Senior Analyst
Location:Pune, PDC3C, Hinjewadi
Must have skills:

Excellent verbal and written communication skills

Access control alarm monitoring
CCTV monitoring

Risk monitoring

Handling safety / security related calls from employees

Good to have skills:
Experience in Global Security Operations Center / Regional Security Operations CenterSending mass notification / people advisory to employees / travel advisoriesJob

Summary: The SOC Operator will be responsible for assessing, analyzing, and responding to incidents related to safety and security for the APAC region. The role requires daily use of tools/systems (e.g., access control, video management, risk feeds) to detect the impact to Accentures people, products, property, or brand image and alert the appropriate response stakeholders. Specifically, incidents may range from extreme weather conditions, political instability, crime, terror, civil unrest, and other personnel issues. In addition, the Operator will be responsible for customer service tasks to provide critical information and assistance to travelers, static employees, and potentially third parties. This role will be based in Hinjewadi, Pune, Maharashtra and reports to the SOC Shift Supervisor.

Roles & Responsibilities:

Monitor and operate security systems including access control and CCTV, along with environmental monitoring and mass notification systems.

Respond quickly and initiate action related to alarms, phone calls, and environmental monitoring and alerting systems

Notify, assist, and direct external emergency personnel and internal resources as necessary

Dispatch security officers or law enforcement personnel for alarm response, calls for service, and emergency situations

Execute protocols and communicate at all levels across the APAC region to employees, site security leads, safety & security staff, or contracted officers as needed

Manage information flows to and from an incident

Maintain operational logs, conduct daily shift checklists, handover reports, and incident reports

Ensure all forms of communication, such as e-mails, phone conversations, and client interactions, are conducted in a courteous and professional manner, confidentially, and documented appropriately

Coordinate with Accentures Corporate Security regional leads on incident detection and management

Coordinate with Accentures Corporate executive protection leads on incident detection and management

Ensure that complete and accurate information is entered into the incident management system

Utilize and execute protocols and standard operating procedures to effectively manage global incidents.

Monitor travel safety and security of the company's staff

Maintain situational awareness of current global current events.

Monitor and respond to global alerts and events affecting company facilities and employees providing immediate information and assistance as needed

Initiate mass communication notifications as required

Notify leadership of events affecting business operations and employees

Ensure proper handling of highly confidential information.

Perform other duties assigned by supervisors related to security and safety

Additional Information:

Experience with CCTV/video management and access control systems such as Genetec video solutions or CCure 9000

Experience with protective intelligence monitoring tools such as Everbridge and ISOS Tracker

Great active listening skills

Rapport building skills

Patient and empathetic attitude

Adaptability and flexibility

Ability to analyze threats and envision potential or real time impact to operations

Ability to respond quickly and calmly to emergencies and stressful situations by exercising proper judgment and decision-making skills

Strong Customer Service skills

Strong consensus, team building and negotiating skills

Ability to work overtime on short notice

Strong cultural sensitivities

Be able to type a minimum of 35 words per min

Excellent written and verbal communication skills

Ability to multitask in a fast-paced, at times stressed work environment

Strong team player

Comfortable with high-tech work environment, and constant learning of new tools and innovations

Proficient in Microsoft Windows and Office Suite

About Our Company | AccentureQualificationExperience:Minimum
2 year(s) of experience is required

Educational Qualification:Degree in any stream

More Jobs at Accenture

GN - SONG - Service - Genesys Analyst

Chennai, Mumbai, Bengaluru

2 - 7 yrs

INR 4 - 9 Lacs

GN - SONG - Service - Genesys Analyst

Pune, Hyderabad, Gurgaon

2 - 7 yrs

INR 4 - 9 Lacs

S&C Global Network - AI - Supply Chain Analytics - Consultant

Mumbai

3 - 7 yrs

INR 22 - 27 Lacs

GN - SONG - Service - Genesys Senior Manager

Chennai, Mumbai, Bengaluru

12 - 15 yrs

INR 50 - 55 Lacs

GN - SONG - Service - Amazon Connect Functional Consultant

Delhi, Mumbai, Bengaluru

4 - 8 yrs

INR 5 - 8 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Cyber Security Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

Accenture

Professional Services

Dublin

Login to

Please Verify Your Phone or Email

Confirm Action

Search

Profile

Upskill and Grow with AI

Security Operations Center -Analyst