Posted:2 months ago|
Platform:
Work from Office
Full Time
Job Summary Service Desk Engineer (Spanish Support) Excellent oral written communication (Spanish English) Knowledge in Windows AD Knowledge in Exchange Server / Office 365 Knowledge in ID creation and ID management Knowledge on SD ticketing tool Citrix account creation Call handling experience flexible to shifts Roles Responsibilities Ensure 100% availability of resources as per SOW Standardize the Service Desk operations and implement best practices Primary skills (Preferred) Knowledge in Troubleshooting OS / Hardware related Issues. Knowledge in Troubleshooting Application Related issues. Strong understanding on ID management and request management Secondary skills (Preferred) Knowledge of MS Office products (Teams, Word, Excel, PowerPoint, Outlook) Knowledge on AD account management via AD (Addition, termination Modification)
GAVS Technologies
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