SCM Engineer

Job Description

Accountable for accuracy of the client Master Data for their domain. Detail minded person will be responsible for validating data against standards using MS-Office tools and with client. Must possess strong communication and facilitation skills to effect timely and accurate delivery of data across cross-functional departments. Self-starter - will be responsible to recognize data deficiencies and work across cross-functional departments to close gaps. Must understand common client processes within their domain. Accountable for ensuring transactional data is accurate and loaded correctly into Client system - responsibility for data remains with the Dept. Management. Ensure the staff knows how to perform their role & how to use the system. First-line-of-defense in the function for questions from End-Users and problem solving. Escalate when support is needed from Client or other functions. Responsible for communicating to Client Support when needed. Explain the need for any new or improved functionality. Assist with the rollout / training of new or improved functionality. Coordination with client internal team support, to ensure successful use of the system and processes. Review, communicate, and escalate when necessary the Plant Operational Dashboard and ERP-Usage-Indicator metrics. In coordination with Plant Management & Client L2 support team. User-Readiness; First line-of-defense for training of new employees or refreshers of existing staff. Plant Management will monitor staff performance to Skills Matrix, Key User will ensure training is given to meet the Skills Matrix. Escalate when support is needed from Client team or other functions. Candidate will work in new Client's launch teams as necessary during new site launch or new module projects Profile and competencies to succeed The ideal candidate will have/be: Minimum education level: 3-5 years' experience with business processes. Candidate must have strong skills in the following: problem solving conflict management organizational alignment time management communication to management must be able to clearly understand, communicate, and meet objectives in a team environment Candidate must present independent thinking and out of box thinking to be proactive with process flow in a fast paced environment Candidate must be able to multi-task and adhere to timeline schedules. Hands on experience with Excel and SAP business applications, including SAP Application Components.