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School Communication Executive

School Communication Executive

0 - 3 years

|

0 - 2 Lacs

Posted:4 hours ago| Platform:

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Skills Required

Communication Skills Customer Care Customer Support Telecalling

Work Mode

Work from Office

Job Type

Full Time

Job Description

Key Responsibilities:

Make outbound calls to customers to inform them about products/services or follow up on inquiries.
Answer incoming calls and respond to customer queries politely and professionally.
Maintain accurate records of calls, customer interactions, and updates in the system.
Handle customer complaints or issues and escalate when necessary.
Follow call scripts and company procedures during interactions.
Meet daily and monthly call targets and performance goals.

Preferred candidate profile

Minimum Graduate in any stream.
Good verbal communication skills in Hindi and English (regional language is a plus).
Basic computer knowledge and typing skills.
Positive attitude, patience, and customer-focused approach.
Freshers are welcome; with good communication training will be provided.

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