SCCM Application Packaging Professional

SCCM Application Packaging Professional

Key Responsibilities

• Application Packaging & Deployment

  : Utilize

  SCCM

  for

  application packaging

  and deployment, ensuring successful software distribution across the enterprise.

• Deployment Management

  : Perform

  deployment pre-checkouts

  using provided check scripts and tools. Conduct

  post-deployment follow-ups

  , including metrics reporting, tracking failed install endpoints, and initiating remediation for failed installs.

• Issue Escalation

  : Escalate deployment failures that exceed specified failure thresholds in a timely manner.

• Operational Support

  : Provide

  firm-wide desktop operational services

  , supporting software installations and application functionality.

• Documentation & Procedures

  :

  Maintain documentation and procedures

  related to application packaging and deployment processes.

• System Knowledge

  : Apply technical knowledge of

  Windows OS (Win10, 11)

  ,

  Virtual Desktop Citrix

  , and Desktop Applications in

  MS Excel

  .

• Collaboration & Problem Solving

  : Work collaboratively with strong interpersonal skills, demonstrating tenacity to deliver, excellent attention to detail, and problem-solving skills with the ability to think quickly.

• Tool Utilization

  : Effectively use

  ServiceNow and Jira

  for incident, change, and project management.

Required Skills and Experience

• Experience with

  SCCM (System Center Configuration Manager)

  .
• Experience with

  ServiceNow

  and

  Jira

  .
• Basic knowledge of

  PowerShell

  .
• Technical knowledge of

  Windows OS (Win10, 11)

  , including software installation.
• Experience with

  Virtual Desktop Citrix

  .
• Proficiency with Desktop Applications in

  MS Excel

  .
• Tenacity to deliver, with excellent attention to detail.
• Self-motivated, with a can-do attitude and a team player mindset.
• Strong problem-solving skills with the ability to think on your feet.
• High-quality interpersonal skills are essential.
• Ability to perform deployment pre-checkouts and post-checkouts, analyze checkouts, and escalate issues.

Mandatory Skills

• SCCM

• Application Packaging

Good to Have Skills

• Good communication skills.