5 Virtual Desktop Jobs

Job Title: Azure Virtual Desktop (AVD) Support Specialist Experience: 5 to 8 years Location: Remote (USA - EST Shift Time: 09:00 AM to 06:00 PM) Mandatory Certification: AZ104 (Microsoft Certified: Azure Administrator Associate) Initially two month pune then coimbatore Job Overview We are seeking an Azure Virtual Desktop (AVD) Support Specialist to join our team. This role is responsible for managing, maintaining, and troubleshooting Azure Virtual Desktop (AVD) environments. You will ensure the optimal performance, security, and availability of virtual desktop infrastructure while providing exceptional support to end-users and internal teams. If you have extensive experience with Azure Virtual Desktop, Windows VMs, Azure Monitor, and troubleshooting, and hold the AZ104 certification, we would love to have you on our team! Primary Responsibilities AVD Environment Management: Configure, deploy, and manage Azure Virtual Desktop (AVD) environments. Optimize session hosts and user profiles for performance, scalability, and reliability. Manage virtual machines, storage, and networking within the AVD ecosystem. Implement and manage application delivery within AVD sessions to ensure efficient performance. Support And Troubleshooting Respond promptly to user issues related to AVD, including connectivity, performance, and application access. Troubleshoot and resolve technical issues related to virtual desktops, remote apps, and user profiles. Collaborate with end-users to address session-related challenges and educate them on best practices. Work closely with cloud and networking teams to resolve complex technical issues. Security And Compliance Apply and enforce security policies within the AVD environment, including Multi-Factor Authentication (MFA) and Conditional Access Policies. Ensure compliance with industry standards and organizational policies (e.g., SOC II, GDPR). Regularly patch and update session hosts and other related infrastructure to ensure system security. Monitoring And Reporting Use tools like Site24x7, Azure Monitor, Log Analytics, and Application Insights to actively monitor AVD environment performance. Generate performance and usage reports to ensure AVD systems are running efficiently. Provide recommendations for scaling and resource optimization based on usage trends and performance metrics. Documentation And Training Document configurations, troubleshooting steps, and standard operating procedures (SOPs) for AVD. Create and maintain a knowledge base for recurring AVD issues. Provide training sessions to end-users and junior IT staff on AVD features, functionalities, and best practices. Skills And Qualifications Experience: 5 to 8 years in managing Azure Virtual Desktop (AVD) environments. Primary Skills: Azure Virtual Desktop (AVD) management and support. Experience with Windows VMs and Azure Monitor. Strong troubleshooting skills in a virtualized environment. Secondary Skills: Azure Networking and Storage management within AVD ecosystems. Experience with Azure Security policies like MFA, Conditional Access, etc. Certifications: AZ104: Microsoft Certified: Azure Administrator Associate. Soft Skills: Strong problem-solving and analytical skills. Excellent communication skills to work with end-users and internal teams. Ability to work independently in a fast-paced environment. Shift Timing USA (EST): 09:00 AM to 06:00 PM. Skills: virtual desktop,azure networking,azure monitor,azure storage management,azure virtual desktop (avd) management,mfa,windows vms,azure,conditional access,troubleshooting,

Role & responsibilities Identify, generate, and qualify new leads through CRM systems, social media platforms, networking, and direct outreach Engage in cold calling, email campaigns, and in-person client visits to build a healthy sales pipeline Develop and present customized proposals, quotations, and solution demonstrations Conduct on-premise and virtual meetings to understand client requirements and recommend the right IT solutions Drive the complete sales cycle from lead generation to negotiation, closure, and contract signing Ensure timely follow-ups, payment recovery, and renewals for sold solutions Collaborate with technical teams, pre-sales, and delivery to ensure smooth execution of client projects Maintain accurate records of leads, prospects, opportunities, and sales activities using CRM tools (Zoho / Salesforce / equivalent) Meet and exceed monthly, quarterly, and annual sales targets Preferred candidate profile 35 years of proven experience in selling IT solutions and services in B2B or enterprise environments Experience in lead generation, cold calling, proposal writing, and contract negotiations Strong knowledge of CRM tools (e.g., Zoho, Salesforce) and digital sales channels Ability to sell solutions like Virtual Desktops (Citrix/Accops), Data Backup (Veeam/Carbonite), Cloud, CRM/ERP (Zoho/Odoo), Cybersecurity Excellent communication, presentation, and client relationship-building skills Strong negotiation and closing abilities Ability to travel locally for client meetings as needed Comfortable working in a target-driven, high-performance environment

Role & responsibilities Please share your updated CV on dhanunjaya.p.m@happiestminds.com 2-4 Years of experience in Citrix VDA or VMware Environment Manage and maintain the virtual desktop Environment Provision virtual desktop instances when requested Environment configuration, provide a mechanism to recover a virtual desktop to the standard image without losing user data Provide support for the virtual desktop instances Resolve all Incidents and Problems associated with failure or degradation of virtual desktop Environment. and assist in resolving Incidents and Problems associated with the Virtualization Platform Preferred candidate profile Please share your updated CV on dhanunjaya.p.m@happiestminds.com We are looking for Immediate Joiners who can work on 24/7 Rotational Shifts 2-4 Yrs of experience with Very Good Communication Skills Who has worked/handled Global Customer It is Work from Office Mode Office Location & Interview Location; Electronic City, Phase-1 Bangalore

JD for Virtual Desktop Support: 2-4 Years of experience in Citrix VDA or VMware Environment Manage and maintain the virtual desktop Environment Provision virtual desktop instances when requested Environment configuration, provide a mechanism to recover a virtual desktop to the standard image without losing user data Provide support for the virtual desktop instances Resolve all Incidents and Problems associated with failure or degradation of virtual desktop Environment. and assist in resolving Incidents and Problems associated with the Virtualization Platform If you feel your profile is matching to above JD please share details along with updated resume to below mail Jakkakamakshi@happiestminds.com Total Experience (L1/L2): Relevant Experience(L1/L2): Current CTC: Expected CTC: Notice: Qualification: Availability on Wednesday (18th June F2F) - Thanks, Kavya

JD for EUC Operation and Technical Support -L1/L2. 1)Provide L1/L2 technical support to end users for desktops, laptops, printers, and mobile devices. Install, configure, and troubleshoot Windows 10/11, Microsoft Office, and other standard enterprise software Handle incidents and service requests via ITSM tools like ServiceNow, Remedy, or similar Perform remote and on-site support for employees in office or remote locations Support device provisioning, reimaging, and configuration using tools like SCCM or Intune Monitor and manage patch compliance, software updates, and antivirus alerts Adhere to ITIL-based processes for incident, problem, and change management Or 2) Adhere to ITIL-based processes for incident, problem, and change management Install, configure, and troubleshoot Windows 10/11, Microsoft Office, and other standard enterprise software Handle incidents and service requests via ITSM tools like ServiceNow, Remedy, or similar Perform remote and on-site support for employees in office or remote locations Support device provisioning, reimaging, and configuration using tools like SCCM or Intune Monitor and manage patch compliance, software updates, and antivirus alerts Maintain IT asset records and update inventory Adhere to ITIL-based processes for incident, problem, and change management