Scaled Delivery Manager, gTech Ads Customer Support

Hyderabad, Telangana, India; Gurugram, Haryana, India

Minimum Qualifications

• Bachelor's degree in HR, Business or related field, or equivalent practical experience.
• 7 years of experience in a customer or client-facing role supporting logistics operations.
• 7 years of experience working in domestic and international environments managing vendors (i.e., suppliers, manufacturers) or Third-Party Logistics.
• 5 years of experience managing operations.
  

Preferred Qualifications

• MBA or Master's degree in a related field or CSCMP certification.
• 7 years of experience using data analysis to drive decision making.
• 7 years of experience building relationships with stakeholders or clients.
• Experience in data center equipment environments or computer component manufacturing.
• Knowledge of SQL, analytics and Operations Six Sigma certification or other relevant operations coursework.
• Excellent problem-solving skills with the ability to apply structured thinking and logic to your work and provide solutions to challenges.