SAP SF EC/Software Engineer

Hsbc

2 - 7 years

5 - 9 Lacs

hyderabad

Posted:3 weeks ago| Platform:

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Skills Required

mining administration sap publishing resourcing hr technical support financial services system administration technical documentation

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are currently seeking an experienced professional to join our team in the role of Software Engineer.

In this role, you will:

Providing HR system functional support at a global level for a variety of task; including but not limited to: System Administration of the HR Systems, building new configuration within the system, troubleshooting system issues and escalating as appropriate.
Creating Functional Support Documentation to be used for training team members. System support for all end users. Managing issues to ensure timely resolution strong time management to review current issues raised in the queue and escalating issues as needed.
Understand, build and amend the specific functionality of the HR systems and related resourcing technologies (Integrations).
Mining and documenting technical knowledge gathered and publishing related technical documentation. Ensure globally consistent and sustainable HR system configuration standards are adhered to.
Assisting with support-related projects and initiatives from Management and HR Business Partners in all system functional aspects.
Ability to take on, monitor, troubleshoot and quickly resolve queries and issues. Ability to escalate in detail to the System Team Leader any system queries and issues that require specialist intervention.
To understand and support the delivery of any critical initiatives that involves HR systems and related technologies. To proactively support the Global HR IT Function.
To work with relevant parties to resolve any issues with the HR systems and related technologies. Assisting other team members to further troubleshoot and analyze technical issues

Requirements

Excellent English spoken and written communication.
Minimum 2 years of technical experience within a HR System environment
Minimum 1 year experience with managing administrative (system) tasks in SuccessFactors Employee Central
Minimum 1 year experience of troubleshooting and resolving issues with an ATS system or related HR systems
Background within a technical support environment
Knowledge of Learning, Resourcing, Employee Central, Performance Rewards Management Processes

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