At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives. In SAP human capital at PwC, you will focus on providing consulting services for SAP Human Capital Management (HCM) applications. You will analyse client requirements, implement HCM software solutions, and provide training and support for seamless integration and utilisation of SAP HCM applications. Working in this area, you will enable clients to optimise their human resources processes, enhance talent management, and achieve their strategic objectives.
We are seeking a skilled SAP SuccessFactors Employee Central Functional Resource with a strong background in Application Maintenance Services. The ideal candidate will have around 5 years of experience, focusing on optimising and maintaining HR processes within SAP SuccessFactors.
Functional Expertise
Provide expert guidance on SAP SuccessFactors Employee Central functionalities.Configure and customise Employee Central to meet specific business needs.Ensure alignment with HR business requirements and best practices.Application Maintenance
Oversee the maintenance and support of Employee Central applications.Ensure system stability, performance, and reliability.Implement updates and enhancements to improve system functionality.Process Optimisation
Analyse current HR processes and identify areas for improvement.Implement process enhancements to increase efficiency and effectiveness.Collaborate with HR stakeholders to ensure process alignment with business goals.Issue Resolution
Collaborate with technical teams to troubleshoot and resolve functional issues.Provide timely and effective solutions to minimise operational disruptions.Document and track issues to identify trends and areas for improvement.User Training And Support
Conduct training sessions for end-users to enhance their understanding of Employee Central functionalities.Provide ongoing support and guidance to users, addressing any queries or issues.Develop user manuals and training materials to support learning and development.Documentation
Develop and maintain comprehensive documentation for processes, configurations, and maintenance activities.Ensure documentation is up-to-date and accessible to relevant stakeholders.Approximately 5 years of experience in SAP SuccessFactors Employee Central.Certification in SAP SuccessFactors Employee CentralStrong experience in application maintenance services.Proven ability to optimise and enhance HR processes.Excellent problem-solving skills and attention to detail.Strong communication and interpersonal skills.Ability to work independently and collaboratively.Experience With Other SAP SuccessFactors Modules.
Knowledge of integration with other HR systems.