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Chemplast Sanmar Limited
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SAP Sales Distribution Specialist

SAP Sales Distribution Specialist

Chemplast Sanmar Limited

4 - 10 years

0 Lacs

chennai tamil nadu

Posted:1 day ago| Platform: Shine logo

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Skills Required

rca change management test plan preparation knowledge management variant configuration batch management sap hana sap sd incident mgmt sap functional integration of sdfi integration of sdmm integration of sdpp ricef end to end delivery sap roles authorization management sd pricing document controls gst einvoicing credit management fscm sap integration areas sap otc eccs4 interface with other applications abap debugging support projects end to end implementation projects good communication interaction skills

Work Mode

On-site

Job Type

Full Time

Job Description

Role Overview: You will be responsible for providing SAP SD Incident Management support with integration insights on other support modules to end users, enabling them to use SAP and SAP surround applications effectively. Working alongside the SAP SD Lead, you will resolve problems and provide necessary changes as required. Key Responsibilities: - Provide subject matter expert (SME) support in resolving SAP application issues, including root cause analysis (RCA) and problem resolution. - Offer functional insights to the technical team for incidents and problem tickets that could not be resolved by the L1 team. - Provide functional insights for L2 incidents related to respective SAP modules in both the primary and secondary environments, which may include non-SAP platform applications. - Manage requests through tools, including follow-ups, updating incidents, and ensuring closure within stipulated SLAs. - Handle service requests efficiently. - Possess knowledge in the integration of SD/FI, SD/MM, SD/PP scenarios. - Change Management: - Prepare test plans for all change requests (CRs) exceeding 3 days of effort (low & medium CRs). - Manage end-to-end delivery of medium and complex CRs (RICEF) by developing functional specifications, testing, and deployment. - Gather and publish data for various stakeholders such as MIS and operational KPIs. - Knowledge Management: Create and update system documentation, training/user manuals, and ensure SAP roles & authorization management. Qualification Required: - Degree in BE/B-Tech/MBA/any Computer Graduation. - Certifications (Optional): SAP SD, ITIL-F. Additional Company Details: No additional details provided in the job description. Please share your resume with stk3@sanmargroup.com if you are interested in this role.,

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SAP Sales Distribution Specialist