SAP HR Lead

Role & responsibilities

1. Primary POC (point of contact) for support, solutioning, enhancements in & around SAP HCM, SuccessFactors (SF), Enterprise Portal (EP ESS / MSS) and other applications in HR domain.
2. Leads enhancement & project team related to above associated business processes. May have to look into related applications like biometric, L&D applications (Moodle, others), etc. too
3. Drive & manages maintenance & support, enhancements & projects effectively towards completion in time, meeting SLAs. Plan implementations with least calculated risks with mitigation /rollback /alternative plans.
4. Design, customize, configure and testing of applications. Proactively identify and propose business process and/or system enhancements. Continually review the SAP modules and identify areas for improvement.
5. Work with clients to implement changes that improve their business processes
6. Work self-directed and independently; may act as subject matter mentor to more junior members
7. Drive & manages enhancements & projects effectively towards completion in time, meeting SLAs. Plan implementations with least calculated risks with mitigation /rollback /alternative plans.
8. Manages resources (external & internal) and partners in accordance with project schedule. Use them judiciously & effectively, ensuring high productivity.
9. Apprising all stakeholders especially reporting head regularly & escalating (if necessary).
10. Maintains all proper documents related to project in accepted formats as per known standards
11. Handing over of the enhancement /project to support team with KT
12. Training team and end users
13. Effective testing of changes. Leads testing efforts
14. Does business process study with the help of a business team. Reviews and edits requirements, specifications, business processes and recommendations related to proposed solution. Draft RFP and RFQs, evaluate partners & various solutions offerings from vendors.
15. Ensures issues are identified, tracked, reported on and resolved in a timely manner during testing.
16. Able to manage teams effectively and with better productivity
17. Plans effectively, sets priorities, and manages several complex projects simultaneously while working to meet project deadlines.
18. Manages resources in accordance with project schedule.

Preferred candidate profile

• SAP HCM, SuccessFactors (SF), Enterprise Portal (EP ESS / MSS) Configuration & process knowledge.
• Min 1 end to end implementation of SAP HCM, SuccessFactors (SF), Enterprise Portal (EP – ESS / MSS)
• Knowledge of HR processes from hire to retire and contract workforce, biometric applications, learning management systems, talent acquisition, onboarding, performance mgmt., claims & expenses, income tax and statutory obligations, accounts payable applications
• Min 8 years of SAP implementation & support experience with preferably min 5 yrs of domain experience in retail /CPG/ FMCG industry
• Sound knowledge of business processes & best practices around hire to retire of own and contract workforce, talent acquisition, learning management systems.
• Knowledge of S/4, SDLC, ISO /CMM, ITIL, software testing certifications /knowledge, project management shall be an added advantage
• People management, lead & mentored team of min 5-10 members
• Candidate should be open to work in new dimension areas like integration through CPI, BTP, etc. with digital stack of business processes, explore /evaluate new dimension modules of SAP or other application-leaders in HR domain
• Strength in understanding of business processes /functionalities around hire to retire and contract workforce, biometric applications, learning management systems, talent acquisition, onboarding, performance mgmt., claims & expenses, income tax and statutory obligations, accounts payable applications
• Excellent analytical, quick learning and problem-solving skills with a desire to work in a team-oriented environment. A team player with excellent presentation, communication and interpersonal skills.
• Ability to plan, coordinate, and direct the work of cross-department teams engaged in various professional, technical, and support functions and to do requirement study with function.
• Quick at understanding the business issues, pain points and challenges of org.
• Knowledgeable on implementation + project + support related processes, issue tracking & management
• Effective resource & time management
• Knowledge of Best practices in function
• Knowledge of testing and quality
• Analysis of business processes, Performance analysis, Root cause analysis
• Good communication, presentation skills
• Knowledge of SDLC, ISO /CMM, ITIL, software testing certifications /knowledge, project management, vendor & resource management.
• Adept in multitasking
• Resource management skills