Salesforce Technical Architect - Sales Cloud/Service Cloud

Location :

Experience Required :

About The Role

Key Responsibilities

• Solution Architecture : Own the end-to-end architecture and design of Salesforce-based solutions for various client engagements.
• Client Engagement : Work closely with clients to understand their business context, technical requirements, and goals.
• Pre-Sales & Consulting : Lead pre-sales activities including demos, PoCs (Proof of Concepts), and proposal presentations.
• Solutioning & Customization : Develop tailored, scalable Salesforce solutions that align with client objectives and industry best practices.
• Cloud Expertise : Leverage Salesforce cloud products such as Sales Cloud, Service Cloud, and Marketing Cloud in solution design.
• Governance & Delivery Oversight : Oversee enterprise delivery, governance, and ensure solutions adhere to Salesforce best practices.
• Team Collaboration : Collaborate with cross-functional teams, including developers, business analysts, and project managers.
• Training & Mentoring : Train and mentor internal technical teams (developers, leads, pre-sales consultants) on Salesforce platforms and standards.
• Code Review & Quality Assurance : Ensure the technical quality and alignment of the implementation with the architectural vision.
  

Skills & Requirements

• Experience : 8+ years of experience in implementing and supporting enterprise software applications (Salesforce/Java/CRM).
• Minimum 2 years in a Technical Architect or Technical Analyst role.
• CRM Expertise : In-depth knowledge of Salesforce platforms, with exposure to Sales Cloud, Service Cloud, and other Salesforce standard products.
• Cloud Implementation : Strong experience in cloud-based implementations and enterprise integration strategies.
• Solutioning Experience : Demonstrated expertise in solution design, pre-sales, consulting, and client management.
• Communication : Excellent verbal and written communication skills; ability to interact with senior stakeholders and technical teams effectively.
• Leadership : Experience leading cross-functional teams and ensuring adherence to architecture standards and delivery excellence.
• Certifications (Good to Have) : Salesforce Architect certifications or equivalent Salesforce credentials are a plus.
  

Educational Qualification