Salesforce Operation

• Administer and maintain Salesforce environments, including user setup, profiles, roles, permissions, and data integrity.
• Customize Salesforce objects, fields, page layouts, record types, workflows, validation rules, and process builders.
• Manage data imports, exports, and data cleansing using tools like Data Loader or Data Import Wizard.
• Create and maintain reports and dashboards to support business intelligence and decision-making.
• Collaborate with stakeholders to gather requirements and implement CRM solutions in timely manner.
• Monitor system performance and troubleshoot issues as they arise.
• Customer 360 Integration knowledge with consolidating customer data from Multiple systems into a single unified view.
• Stay updated on Salesforce releases and best practices and implement relevant updates. • Collaborate with developers, architects, and other admins on enhancements and complex automation.
• Act as the subject matter expert for Salesforce platform and lead solution design and optimization initiatives.
• Ensure compliance with data governance and security policies.

Qualifications

• Bachelors degree in computer science, Information Systems, Business, or related field.
• 5+ years of experience as a Salesforce Administrator.
• Salesforce Administrator Certification is required.
• Strong understanding of Salesforce best practices and functionality.
• Experience with Salesforce Lightning Experience.
• Proficiency in data management and reporting tools
• Deep knowledge of Salesforce configuration tools: Flows, Process Builder, Validation Rules, Permission Sets, etc.
• Experience with data management tools such as Data Loader, Dataloader.io, or Workbench
• Experience with integrations and middleware (e.g., Data Services, Jitterbit, Eloqua) is a plus.
• Excellent communication and stakeholder management skills