Salesforce Functional Business Analyst

Role: Salesforce Functional Business Analyst with experience in Manufacturing/Automotive domain

Responsibilities

• Experience in performing role of product owner.
• Must have good understanding of Salesforce Sales and Service Cloud
• Must have Automotive or Manufacturing domain experience
• Should have good understanding of Dealer management and Order management related processes.
• Should have good understanding of Salesforce, basic Salesforce Admin knowledge and its capabilities
• Must have experience of requirement analysis and detailing, fit-gap analysis, functional design documentation
• Well aware of project management methodologies, Risk management, Project planning & tracking etc
• Must have experience in testing functionalities as per requirement
• Must have experience in conducting UAT with business users and trainings
• Should have good understanding of Sales and Service management process
• Should be able to leads or conducts requirements management activities, ensuring that the impact of changes are well understood and approved by the appropriate stakeholders
• Should be able to leads or conducts solution assessment and validation to ensure that functional and technical specifications meet the identified business needs
• Should have good communication skill.