Salesforce Field Service Lightning Specialist

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Job Summary

Salesforce Field Service Lightning (FSL) Specialist

Key Responsibilities

• Design and implement

  Salesforce Field Service Lightning

  solutions to meet business requirements.
• Configure FSL features such as

  Service Territories, Work Orders, Service Appointments, Scheduling Policies, and Optimization Rules

  .
• Integrate FSL with other Salesforce clouds and third-party applications.
• Customize

  Lightning components, flows, and automation

  for field service processes.
• Manage

  mobile workforce enablement

  through the FSL mobile app.
• Ensure compliance with

  data security and governance standards

  .
• Provide

  technical support and training

  to end-users and field technicians.
• Collaborate with stakeholders to gather requirements and deliver scalable solutions.
• Perform

  system testing, troubleshooting, and performance tuning

  .

Required Skills & Qualifications

• Bachelors degree in Computer Science, Information Technology, or related field.

• 3+ years

  of Salesforce experience, with at least

  1+ year in Field Service Lightning

  .
• Strong knowledge of

  Salesforce configuration, declarative tools, and Lightning Experience

  .
• Hands-on experience with

  FSL setup and customization

  .
• Familiarity with

  Salesforce Service Cloud

  and

  mobile app deployment

  .
• Understanding of

  data modeling, security, and sharing rules

  .
• Excellent problem-solving and analytical skills.

Preferred Qualifications

• Salesforce

  Field Service Lightning Consultant Certification

  .
• Experience with

  Apex, Visualforce, and Lightning Web Components

  .
• Knowledge of

  integration tools (MuleSoft, REST/SOAP APIs)

  .
• Exposure to

  Salesforce CPQ or other related modules

  .

Soft Skills

• Strong communication and collaboration skills.
• Ability to work in a fast-paced environment and manage multiple priorities.
• Detail-oriented with a focus on delivering high-quality solutions.

Benefits

• Competitive salary and performance incentives.
• Health insurance and retirement benefits.
• Opportunities for Salesforce certification and career growth.