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Salesforce Field Service Lightning (FSL) Specialist

Salesforce Field Service Lightning (FSL) Specialist

Zucitech Software Solutions Pvt. Ltd.

3 - 7 years

0 Lacs

karnataka

Posted:2 days ago| Platform: Shine logo

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Skills Required

salesforce fsl configuration deployment optimization scheduling integration resource management administration field service lightning service appointments dispatching service territories mobile workforce management sales cloud service cloud experience cloud external systems service territories work types skills rules objectives scheduling optimization mobile configuration

Work Mode

On-site

Job Type

Full Time

Job Description

As a Salesforce Field Service Lightning (FSL) Specialist, you will play a key role in our team by leveraging your expertise in Salesforce and hands-on experience in FSL to enhance field operations. Your responsibilities will include leading the design, configuration, and deployment of FSL, customizing it to support service appointments, scheduling, dispatching, service territories, and mobile workforce management. You will also be involved in integrating FSL with other Salesforce modules and external systems, configuring service territories, work types, skills, rules, and objectives for optimal scheduling and resource allocation, as well as setting up and managing the FSL Mobile App for field technicians. To excel in this role, you should have a minimum of 6 years of experience working on the Salesforce platform and at least 3 years of direct experience with Salesforce Field Service Lightning (FSL). You are expected to possess a strong knowledge of FSL objects such as Service Appointments, Work Orders, Service Resources, Work Rules, and Scheduling Policies. Experience with FSL Scheduling Optimization and Resource Management, as well as practical experience in FSL mobile configuration and administration, will be highly valued.,

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Salesforce Field Service Lightning (FSL) Specialist