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Salesforce Developer with Service Cloud

Salesforce Developer with Service Cloud

Rrootshell Technologiiss

5 - 10 years

10 - 20 Lacs

hyderabad

Posted:None| Platform:

Apply

Skills Required

salesfoce development service cloud amazon connect apex

Work Mode

Remote

Job Type

Full Time

Job Description

Job Title:

Experience:

Location:

Company: RootShell Technologies Pvt lts

Job Type:

Key Skills:

Job Summary:

We are seeking an experienced Salesforce Developer with deep expertise in Sales Cloud, Service Cloud, and Service Voice Cloud. The role involves advanced configuration, analytics, complex flow development, and integration with enterprise applications. The ideal candidate will have strong problem-solving skills and be comfortable working in a collaborative environment.

Responsibilities:

Role involves integrating Amazon Connect with Salesforce Service Cloud to enable seamless call handling, case creation, and real-time customer data access within a unified interface
Develop and configure Salesforce Sales Cloud, Service Cloud, and Service Voice Cloud solutions
Build complex flows and analytics dashboards
Integrate Salesforce with enterprise systems (Boomi, SAP, PowerBI, Workday)
Configure queues, email-to-case, and complex routing
Manage territories, bulk data changes, and new application builds
Work with JIRA Projects and ServiceNow

Qualifications:

Salesforce Developer certification(s) (mandatory)
7+ years Salesforce experience, 5+ years as a Developer
Hands-on expertise in analytics, flows, and integrations
Preferred: Commerce Cloud, CPQ, ServiceNow experience

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Salesforce Developer with Service Cloud