Salesforce Developer - Customer Care Agent Servicing

4 - 8 years

0 Lacs

Posted:2 days ago| Platform: Shine logo

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Job Type

Full Time

Job Description

**Job Description:** As a qualified candidate for this position, you should hold a Bachelor's or Master's degree in Computer Science, Information Technology, or a related field. You should also have 4-5 years of software development experience, specifically in multicloud architecture, such as Service Cloud and Vlocity Omnistudio. Your experience should cover a range of skills including Data Raptor, Integration Procedure, Omni Script, Flex Card, Trigger, Apex, Lightning Web Components, Aura Components, managed packages, and hands-on development practices. In addition, you should be adept at designing and implementing complex Salesforce solutions, creating Salesforce flows, managing data migrations, and integrating API services. Your ability to create flows, modify objects, write Apex, triggers, and integrate API services using tools like IDE/VisualSourceCode/Codebuilder will be crucial. Moreover, you must demonstrate an understanding of different integration patterns and have experience in system integrations involving Salesforce.com web services and Vlocity Integration Procedure. Collaborating with Ford IT/Development teams and adhering to Salesforce best practices will be part of your responsibilities. **Key Responsibilities:** - Develop Apex (classes and triggers) to meet business requirements. - Customize User Interface development, including Lightning pages and Web Components. - Write high-quality code that aligns with customer needs, focusing on simplicity, clarity, and testability. - Integrate Salesforce APIs with other corporate systems following existing standards. - Collaborate with various teams to integrate additional business applications to Salesforce. - Take ownership of release cycles for implementing and deploying new/updates to applications and code. - Maintain code documentation, adhere to best practices, and write/maintain test classes for custom development. - Extend best practices across Ford organizations. - Adhere to established development practices and processes within Ford development teams. - Possess excellent analytical and problem-solving skills. - Demonstrate strong communication and collaboration skills. **Qualifications:** - Bachelor's or Master's degree in Computer Science, Information Technology, or related field. - 4-5 years of software development experience with multicloud architecture exposure. - Experience in Salesforce development, including Apex, LWC, Visualforce, and Java. - Proficiency in web development environments (HTML, CSS, JavaScript). - Familiarity with agile development methodologies. - Ability to work independently and collaborate effectively with multiple teams. - Strong problem-solving and analytical skills. - Experience working with large data sets and ETL processing. - Knowledge of Salesforce application lifecycle and CI/CD pipelines. - Ability to write, interpret, and critique technical specifications. - Proactive attitude towards learning new skills, technologies, and frameworks. - Salesforce certification (Salesforce Developer/Omni Script Developer) is a plus. *Note: The additional details of the company were not provided in the job description.* **Job Description:** As a qualified candidate for this position, you should hold a Bachelor's or Master's degree in Computer Science, Information Technology, or a related field. You should also have 4-5 years of software development experience, specifically in multicloud architecture, such as Service Cloud and Vlocity Omnistudio. Your experience should cover a range of skills including Data Raptor, Integration Procedure, Omni Script, Flex Card, Trigger, Apex, Lightning Web Components, Aura Components, managed packages, and hands-on development practices. In addition, you should be adept at designing and implementing complex Salesforce solutions, creating Salesforce flows, managing data migrations, and integrating API services. Your ability to create flows, modify objects, write Apex, triggers, and integrate API services using tools like IDE/VisualSourceCode/Codebuilder will be crucial. Moreover, you must demonstrate an understanding of different integration patterns and have experience in system integrations involving Salesforce.com web services and Vlocity Integration Procedure. Collaborating with Ford IT/Development teams and adhering to Salesforce best practices will be part of your responsibilities. **Key Responsibilities:** - Develop Apex (classes and triggers) to meet business requirements. - Customize User Interface development, including Lightning pages and Web Components. - Write high-quality code that aligns with customer needs, focusing on simplicity, clarity, and testability. - Integrate Salesforce APIs with other corporate systems following existing standards. - Collaborate with various teams to integrate additional business applications to Salesforce. - Take ownership of release cycles for implementing and deploying new/updates to applications and code. - Maintain code documentation, adh

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