Sales/Customer Service

0 - 1 years

0 Lacs

Posted:2 days ago| Platform: Indeed logo

Apply

Work Mode

On-site

Job Type

Full Time

Job Description

Job Responsibilities

  • Establish long-standing and trusting connections by communicating professionally and empathetically with the clients.
  • Actively handle calls and meet preset performance standards.
  • Creating , maintaining and updating spreadsheet data for review and analysis as well as benchmarking performance.
  • Maintain client interaction logs & handle customer accounts through CRM software.
  • Follow communication protocols, rules, and policies
  • Maintaining cross departmental communications wherever required and ensure timely resolution is being provided to clients.
  • Meeting sales targets and closing on leads as decided by sales team leads.
  • Escalate concerns to other departments if it’s concerning other departments like operations or logistics or invoicing departments.

Qualifications Requirement

  • Bachelor’s degree or equivalent education
  • 2 years working experience or 1+ year experience in customer service , sales or client services / interactions
  • Good Proficiency in English ( spoken and written )

Skills Requirement

  • Proactive working attitude , quick learning ability and good problem solving skills.
  • Previous working experience with spreadsheets , data entry , customer service calls is an added advantage in your onboarding
  • Open to adapt to organizational changes
  • Open to adapt to cross-departmental shuffling if found suitable for other profile in same organization

Salary - Around 30-35K (little negotiable based on experience)

Location - Mayur Vihar , Delhi

Job Type - Full - Time / On-site

Timings - 10.00 am to 7.00 pm (Mon-Sat)

Joining Type - Immediate

Job Types: Full-time, Permanent

Pay: ₹11,079.70 - ₹35,624.26 per month

Education:

  • Higher Secondary(12th Pass) (Preferred)

Experience:

  • total work: 1 year (Preferred)
  • Customer service: 1 year (Required)

Language:

  • English (Required)
  • Hindi (Preferred)

Work Location: In person

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview
cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

coding practice

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

RecommendedJobs for You