919 Sales Training Jobs - Page 19

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLAs defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback2Self- ManagementProductivity, efficiency, absenteeism, Training Hours, No of technical training completedMandatory Skills: Institutional_Finance_Buy_Side_Others. Experience1-3 Years.

JOB FOR ANY GRADUATE- BCOM, BMS, BAF, BFM,BMM,BE,B.TECH, BA, MEGA HIRING FOR GRADUATES IN THANE HAS STARTED. APPLY NOW AND KICK START YOUR CAREER WITH US! We are seeking highly motivated and ambitious individuals to join our team as Management Trainees in Business Development. The role involves intensive training, exposure to various aspects of the marketing and management and the potential to lead a team based on individual performance. ELEGIBILITY CRITERIA *Age 18-27 *Freshers can apply *Immediate joiner Kindly contact our HR for further details- 9324483283

Job Summary: As a Corporate Trainee, you will be an integral part of our team, working closely with professionals across different departments to gain practical insights into the corporate world. While this is an entry-level position, your eagerness to learn and grow will set the stage for future opportunities within our organization. Key Responsibilities: Client management Conducting training and development works under the supervision of managers and executives in organizations timely completion of projects. build pipeline of customers & business Drive daily operations and service of all areas of business Participating in training, workshops &events Help with project planning and implementation. Analyze market data for strategic decisions. Fresher Can Apply Location-Thane,Navi Mumbai,Mumbai,Dombivli,Panvel,mumbai all areas, Mumbai Suburbs, kalyan Please contact our HR at 9324483283 for further clarifications.

• Provide product sales and selling skills at new dealerships, by classroom and OJT .Refresh product sales & selling skills at existing dealerships • Deliver new product launch sales training Install sales process, including digital tools Required Candidate profile Required Total Experience - 2 - 5 years, as automobile sales trainer mandatory. Candidates should be open for travelling for 20 to 22 days.

• Provide product sales and selling skills at new dealerships, by classroom and OJT .Refresh product sales & selling skills at existing dealerships • Deliver new product launch sales training Install sales process, including digital tools Required Candidate profile Required Total Experience - 2 - 5 years, as automobile sales trainer mandatory. Candidates should be open for travelling for 20 to 22 days.

Role Overview: As a Sales Trainer, you will be responsible for designing, delivering, and continuously improving sales training programs to equip our sales teams with the skills and knowledge needed to meet and exceed targets. You will collaborate closely with sales leadership, marketing, and product teams to ensure training content aligns with company goals and market dynamics. Key Responsibilities: Conduct onboarding training for new sales hires, ensuring swift ramp-up and readiness. Develop and deliver engaging sales training sessions (virtual/in-person) including scripts, objection handling, pitch mastery, and demo excellence. Identify skill gaps through performance analysis, feedback, and sales data, and create targeted training interventions. Regularly evaluate training effectiveness through assessments, feedback, and performance metrics. Partner with Product, Marketing, and Operations to update training content based on market trends, product changes, and campaign strategies. Coach underperformers through refresher training, shadowing, and one-on-one support. Build a culture of continuous learning through bite-sized learning content, roleplays, and competitions. Maintain training records and provide regular reports to leadership on progress and outcomes.

Roles & Responsibilities (Sales Training Lead): Collaborate with CXOs and senior leaders to assess training needs and propose learning solutions Partner with regional training teams to identify on-the-job sales challenges and skill gaps Drive PAN India sales training (online, classroom, on-the-job) covering topics like sales pitch, negotiation, objection handling Conduct new hire training and certification for leadership roles Lead refresher workshops aligned with branch-level training needs Develop monthly assessments and knowledge checks for sales teams Coordinate and manage third-party/vendor-led trainings Evaluate training effectiveness and improve learning interventions Lead and mentor the training team across regions Stay updated on industry trends, identify learning gaps, and design relevant training content Requirements for Success: Strong communication and business acumen Proven multitasking, time management, and team leadership capabilities Proficient in content development using tools like Camtasia and Canva Skilled in stakeholder and vendor management Experience with Learning Management Systems (LMS) preferred Willingness to travel occasionally Must-Have Attitude: Self-driven, proactive, emotionally intelligent professional with strong interpersonal skills Qualification: Postgraduate (preferably MBA) Experience: 1012 years in sales training (preferably with direct sales experience) 23 years of team management experience

Identify wholesale opportunity in the market and basis the competition. Identify prospects of distributors in market based on analysis of local scenario Increasing the WD (Weighted Distribution) based on rollout by corporate and zone. Activating new wholesale outlets to increase distribution in the zone Should maintain updated market pricing information and analyse for better selling prospects Drive operations KPIs in the zone for wholesale Handling the salesforce team Market Growth Representatives MGRs & MGEs. Training and coaching the ground team for effective business Driving process MSBF (Must Sell Brand Flavours), DMS (Distribution Management System), Distributor Fill rate and follow up with distributors Renewal of agreements with distributors and freight Agreements to be renewed yearly once. Discount Management Drive discount management in the zone. Different regions in the zone need different management systems for discount

Program implementation: Implement training modules and impart training to Market growth representative, Sales Team Leaders etc as per the training calendar to achieve the skill index of the zone and ensure execution-based market working. Recruitment and Certification: Monitor process adherence for Recruitment of and Certification of Market growth representative for general trade, key accounts, and rural markets Review and Reporting: Report capability scores and related data as well as skill level tracker in specified format to Corporate; monitor Red Trackers/On the Job trainings and Permeant Journey Plan schedules by sales team to ensure compliance as per the norms set in capability plans

Essential Job Functions and Responsibilities: Lead the creation and deployment of appropriate training, content/sales messaging, processes, practices, and tools to support the sales team. Create an auditing process to track adherence to sales guidelines Responsible for creating content repository to ensure easy access for sales team Responsible for tracking and analysis of sales enablement content usage. Supports product launches by preparing and enabling the sales team to understand and pitch effectively. Responsible for aspects of foundational and continuous learning programs for sales, including training scheduling and coordination, creation and delivery of courseware, and instructor-led sales training Gather and relay feedback to continuously iterate on the enablement strategy Knowledge, Skills and Abilities: Prior experience working with CRM systems. Good at problem solving and context switching. Excellent interpersonal and communication (verbal and written) skills Able to create formal networks with key decision makers. Must be results oriented, customer focused, and exhibit good interpersonal skills. Ability to work independently and collaboratively in a fast-paced environment. Prior experience in sales training programs, auditing is required

Essential Job Functions and Responsibilities: Lead the creation and deployment of appropriate training, content/sales messaging, processes, practices, and tools to support the sales team. Create an auditing process to track adherence to sales guidelines Responsible for creating content repository to ensure easy access for sales team Responsible for tracking and analysis of sales enablement content usage. Supports product launches by preparing and enabling the sales team to understand and pitch effectively. Responsible for aspects of foundational and continuous learning programs for sales, including training scheduling and coordination, creation and delivery of courseware, and instructor-led sales training Gather and relay feedback to continuously iterate on the enablement strategy Knowledge, Skills and Abilities: Prior experience working with CRM systems. Good at problem solving and context switching. Excellent interpersonal and communication (verbal and written) skills Able to create formal networks with key decision makers. Must be results oriented, customer focused, and exhibit good interpersonal skills. Ability to work independently and collaboratively in a fast-paced environment. Prior experience in sales training programs, auditing is required

Location - Bangalore & Chennai * Training for product selling & Selling skills by classroom & OJT * Sales Training for New product launch * Maintain team database & Training Records Must have knowledge for local language

Conduct training modules for Agent Advisors and ADMs Conducting induction and on-boarding training programs Training on selling skills Training on all MLI Insurance products and processes Training on all MLI Digital tools and Assets All other training programs as outlined in the Agent and ADM learning journey Conducting GID s and IID s Conducting PRP and FOD as and when required Conducting training in blended delivery format Delivering training in accordance with the learning journey design and blended delivery format - classroom training and/or virtual trainings Developing facilitation skills and virtual delivery skills to ensure seamless training delivery across all sessions Administrative Manager-trainer to drive adoption of the digital learning platform across all roles Responsible for driving digital assessments amongst Agents and ADMs Responsible for driving self-learning among Agents and ADMs Responsible for calendarizing and effectively planning all training sessions with the OH / OHs Responsible for delivering all training adhering to the training calendar designed Responsible for driving business performance of all learners Responsible to drive attendance to all training sessions Responsible to capture attendance in TMS/ELM within the stipulated time defined Responsible to coordinate with the OH / OHs in calendarizing all training sessions for an office Responsible to plan travel for training sessions in various locations as required Look after training logistics Schedule training sessions Ensure wider participation of agents in programs Ensure set-up of SMART Classroom is in place before commencing a session Monitor progress of agents on a continuous basis Seek regular feedback from agents, Sales Managers, Partner and Managing Partner Ensure that agents follow moral and ethical standards when dealing with clients Monitor Agent development Update training material Review present training material Scan environment Incorporate feedback from Agents, Customers, SMs, Ps, MPs Ensure that the agents get updated and continuous information on MLI products Facilitate self- development of agents MEASURE OF SUCCESS Participant feedback Number of days of training Customer survey rating Pass percentage of agents Digital adoption / adoption of digital learning platform Pass percentage of Agents in IRDA exams Attendance of Agents and employees in training sessions Activating agents month-on-month against the target Compliance on IRDA requirements Monthly Achievement against the target for the agents across multiple performance parameters for agents and AADM Reduction in training cost Awareness level of agents on competition DESIRED QUALIFICATIONS AND EXPERIENCE a. Graduate in any discipline b. At least 2-3 years in sales and 3-4 years in conducting sales training, life insurance domain would be a plus

Job Description: Company: People Interactive (I) Pvt. Ltd. Location: Kolkata Hub Department: Training & Process Improvement Business Unit: Shaadi.com Group: Market Development (Sales) Title: Process Trainer Role: We are in the business of finding people happiness and consequently somebody who is jovial, mature, results-oriented and cares deeply for our customers will be able to succeed in this role. The team lead is responsible for Supervising, motivating and monitoring team performance. Responsibilities Design and maintain various training manuals and work books, with particular emphasis on keeping content up to date, through liaison with the supervisor. Compile and submit monthly report on training activities and needs on a timely and concise manner. Assist in the delivery of formal induction and process for new hires training. Providing Effective Training Sessions for Agent & Middle level to improve the Productivity. Coaching Team Members on Soft Skills & Process. Organize and present activities that will reinforce the learning process. Develops individual results by maintaining policy and procedure resources; providing coaching; conducting training sessions; developing outcome improvement resources. Improves training effectiveness by developing new approaches and techniques; making support readily available; integrating support with routine job functions. Trainer needs to test the new staffs. Periodic tests are necessary to know the performance of trainee. It also assists in personal evaluation process. Based on the evaluation, trainers recommend improvements. Requirements Bachelors Degree. 2 years experience developing the above skills. Experience must include tele-marketing job. 1 year experience as Trainer in a domestic call center with a team of more than 20 trainees. Fluency with general desktop productivity software. Excellent written and verbal communication skills, Strong people interaction skills. Clear diction and clarity in speech (nasal voice, lisps, stammer etc to be avoided). Extremely detail oriented and ability to organize. Problem-solving ability & creative - out of the box thinker. Company Profile Shaadi.com, one of India's best known brands and the world's largest matrimonial service was founded with a simple objective - to help people find happiness. The company pioneered online matrimonials in 1996 and continues to lead the exciting matrimony category after more than a decade. By redefining the way Indian brides and grooms meet for marriage, Shaadi.com has created a world-renowned service that has touched over 30 million people.

Job Description: Company: People Interactive (I) Pvt. Ltd. Location: Kolkata Hub Department: Training & Process Improvement Business Unit: Shaadi.com Group: Market Development (Sales) Title: Process Trainer Role: We are in the business of finding people happiness and consequently somebody who is jovial, mature, results-oriented and cares deeply for our customers will be able to succeed in this role. The team lead is responsible for Supervising, motivating and monitoring team performance. Responsibilities Design and maintain various training manuals and work books, with particular emphasis on keeping content up to date, through liaison with the supervisor. Compile and submit monthly report on training activities and needs on a timely and concise manner. Assist in the delivery of formal induction and process for new hires training. Providing Effective Training Sessions for Agent & Middle level to improve the Productivity. Coaching Team Members on Soft Skills & Process. Organize and present activities that will reinforce the learning process. Develops individual results by maintaining policy and procedure resources; providing coaching; conducting training sessions; developing outcome improvement resources. Improves training effectiveness by developing new approaches and techniques; making support readily available; integrating support with routine job functions. Trainer needs to test the new staffs. Periodic tests are necessary to know the performance of trainee. It also assists in personal evaluation process. Based on the evaluation, trainers recommend improvements. Requirements Bachelors Degree. 2 years experience developing the above skills. Experience must include tele-marketing job. 1 year experience as Trainer in a domestic call center with a team of more than 20 trainees. Fluency with general desktop productivity software. Excellent written and verbal communication skills, Strong people interaction skills. Clear diction and clarity in speech (nasal voice, lisps, stammer etc to be avoided). Extremely detail oriented and ability to organize. Problem-solving ability & creative - out of the box thinker. Company Profile Shaadi.com, one of India's best known brands and the world's largest matrimonial service was founded with a simple objective - to help people find happiness. The company pioneered online matrimonials in 1996 and continues to lead the exciting matrimony category after more than a decade. By redefining the way Indian brides and grooms meet for marriage, Shaadi.com has created a world-renowned service that has touched over 30 million people.

We are looking for a highly skilled and experienced TRAINER to join our team at Omega Healthcare Management Services Pvt. Ltd., located in [location to be specified]. The ideal candidate will have 1 to 4 years of experience in the field. Roles and Responsibility Develop and deliver high-quality training programs to clients. Conduct workshops and seminars on various topics related to healthcare management services. Create engaging and informative training materials, including presentations and handouts. Evaluate the effectiveness of training programs and recommend improvements. Collaborate with cross-functional teams to align training objectives with business goals. Stay up-to-date with industry trends and developments in healthcare management services. Job Proven experience as a trainer or in a related field, preferably in healthcare management services. Strong knowledge of CRM/IT enabled services/BPO operations and processes. Excellent communication and interpersonal skills, with the ability to work effectively with diverse groups. Ability to design and deliver engaging and interactive training programs. Strong analytical and problem-solving skills, with attention to detail and accuracy. Experience working with adult learners and developing training programs tailored to their needs.

[{"Salary":null , "Remote_Job":false , "Posting_Title":"Product Marketing Associate" , "Is_Locked":false , "City":"Bengaluru" , "Industry":"Technology" , "Job_Description":" Location: Bangalore (On-Site) Type: Full-time Experience: 1-5 years About Edmingle Edmingle is a modern SaaS platform built for training and upskilling businesses. Our Training Management Suite helps organizations simplify their operations, engage learners, and grow revenue\u2014with powerful workflows and real-time analytics. We serve over 500 training businesses and 3 million learners across the globe. As we scale to the next stage of growth, we\u2019re investing in building a world-class product marketing foundation\u2014and we\u2019re looking for sharp, AI-native thinkers to join us. About the Role We\u2019re hiring a Product Marketing Associate to support our go-to-market efforts, product launches, and sales enablement workflows. This is not a content writer role\u2014it\u2019s a hands-on, cross-functional position for someone who wants to grow into a full-stack product marketer . You\u2019ll work directly with the Founder to craft messaging, generate content, run GTM checklists, and power launches using tools like ChatGPT. What Youll Do Support feature launches with landing page copy, emails, and in-app messages Help define product messaging and value propositions for

We are looking for a dynamic Training & Quality Analyst to join our team. The ideal candidate will be responsible for ensuring high service standards through training, quality audits, performance analysis, and feedback sessions.

Barclays Shared Services is looking for Release Train Manager to join our dynamic team and embark on a rewarding career journey Delegating responsibilities and supervising business operations Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities. Resolving conflicts or complaints from customers and employees. Monitoring store activity and ensuring it is properly provisioned and staffed. Analyzing information and processes and developing more effective or efficient processes and strategies. Establishing and achieving business and profit objectives. Maintaining a clean, tidy business, ensuring that signage and displays are attractive. Generating reports and presenting information to upper-level managers or other parties. Ensuring staff members follow company policies and procedures. Other duties to ensure the overall health and success of the business.

Job Process Contribution Process Outcome Performance Measure SalesSales planningBusiness plan formulation 1. Provide inputs to the RBM to consolidate the potential sales in the region and develop the annual business targets for the respective regions 2. Develop and approve the annual business targets of the franchise partners 3. Develop and seek approval on the manpower optimization strategies for the retail function \u00B7 Annual business plan \u00B7 Year on Year business growth SalesEvaluation and controlConducting business performance reviews 1. Monitor the financial performance of company owned and franchised stores against targets periodically 2. Develop and implement reporting & review mechanisms to track operational performance and ensure course correction & corrective action, as appropriate. \u00B7 Business performance review calendar \u00B7 Percentage of deviation from target achievement SalesNetwork Expansion 1. Study market potential, benchmark the competition in different cities and create plans for expansion and present the same to seek approval from the RBM \u00B7 Expansion schedule \u00B7 Percentage of market penetration 2. Identify and conduct feasibility study on potential properties in the identified cities with the help of BD team 3. Identify and conduct feasibility study on potential franchisee partners in the identified markets 4. Create the ROI projections for the new upcoming stores and seek approval from the RBM 5. Create and propose the annual budgetary requirements for new store profitability \u00B7 Customer satisfaction score \u00B7 Increase in revenue \u00B7 New store performance SalesRetail marketing 1. Create and seek approvals on annual marketing plans, BTL activities and budgets for regions/ stores 2. Design & develop activity for the retail initiatives in stores and marketing support in terms of VM updation, gift with purchase introduction & promotions etc. with expected ROI calculations 3. Create the annual overhead expenses in the region which include VM fixtures, travel expenses etc. \u00B7 Annual retail marketing calendar \u00B7 Increase in sales \u00B7 Increase in customer satisfaction scores SalesFranchisee Management 1. Maintain a constant business relationship with the franchisee and act as SPOC to resolve operational issues and to maintain store ROI \u00B7 Franchisee satisfaction score SalesRetail OperationsStore Management 1. Ensure smooth operations in the store in coordination with all the relevant stakeholders like the store managers, admin, IRSG, Regional VM etc. 2. Coordinate with internal Titan teams (IRSG, HR, Legal etc.) to operationalize a new store within the agreed timelines \u00B7 Store operating policy \u00B7 Increase in customer satisfaction score \u00B7 Adherence to timelines SalesRetail OperationsScheme management 1. Design, develop, suggest and seek approvals on region specific schemes for potential seasonal improvement in sales 2. Design, develop and roll-out regional schemes during an active national scheme within the defined budgets after due approvals \u00B7 Scheme roll out \u00B7 Adherence to timelines SalesRetail OperationsFeedback management 1. Collate and relay customer feedback to the corporate teams like the merchandising, retail operations etc. to improve customer satisfaction and store ratings \u00B7 Feedback mechanism \u00B7 Increase in customer satisfaction score SalesRetail operationsIncentive management 1. Ensure roll out, compliance and payments of the incentive schemes to the entire regional staff \u00B7 Incentive scheme management \u00B7 Number of cases of non-compliance SalesRetail operationsTraining and development 1. Ensure new product introduction training to relevant stakeholders in coordination with the HR team 2. Conduct training need analysis in the stores and nominate staff to undergo re-training when required \u00B7 Annual training calendar \u00B7 Effectiveness of training \u00B7 Increase in sales SalesRetail operationsRecruitment & Selection 1. Provide manpower numbers to the HR teams for the new stores opened with due approvals from the RBM 2. Conduct interviews to support selection of company staff and critical positions of franchisee staff in the region with coordination from the HR teams \u00B7 Recruitment policy \u00B7 Quality of new hires Retail operationsField sales operations managementCustomer complaint resolution 1. Manage the critical customer complaints and ensure quick resolution by engaging the relevant teams \u00B7 Complaint resolution policy \u00B7 Customer satisfaction scores 2. Suggest and seek approval from RBM in implementing new methods for quick service turnaround time People & Talent Management 1. Drive a culture of diversity, performance and transparency in the region and ensure the employees in the region are engaged. 2. Mentor and develop staff using a supportive and collaborative approach. 3. Ensure talent pipeline is created by succession planning for the critical positions in the region. 4. Set Objectives for Reportees aligned to the organizational /functional. 5. Liaise with HR on vacant positions. 6. Conduct recruitment interviews for key positions in the region; Monitor the implementation of the Sales Training Program for the region.

Industry lead -Field Sales Trainer Functional Area: F tech Function Related Activities/Key Responsibilities Be the Go-To Person for Field/Product Training Needs for the entire Region/State. Responsible for managing OJT for 50 ground sales teams Assisting Sales team from end to end for sales Closures Experience of engaging in Direct Sales, customer-facing roles Owning Sales Performance for MoM on improving efficiency Handling multiple LOBs - Process oriented along with sales efficacy Sales (B2B) Training Exposure can be advantage Corporate only + Excellent Communication Skills. Good Content development and PPT creation skills Should be comfortable with online-offline trainings Prior exposure to Handholding and managing OJT Your Role at Large Qualification Requirements Must have experience of HARD CORE SALES TRAINING and Sales Coaching. Experience of engaging in Direct Sales, customer-facing roles. Responsible for crafting a sales training program for new Salespeople ( onboarding program). Travel Willingness. Open to travel from one location to another along with the sales team. Develop new training content, modules, and resources to address evolving customer needs, industry trends, and product updates. Must be Excellent in PowerPoint Presentation, preparing daily reports and different training tools. Excellent Communication skills and interpersonal skills. Participate in the Sales / Campaign/ Business Review meetings. Produce a monthly report on the impact of sales training programs conducted. ( e.g. Achievement of sales targets). Should be good at creating and understanding data report Report on impact of training programs (e.g. sales achieved) Pre-Requisites Currently in a Sales Trainer Role . Should be a seasoned sales trainer Field training experience preferred Comfortable in traveling.

Here is the job description Job Title: Automobile Sales Trainer Location: Chennai, Bengaluru Department: Training Note: Candidates who can speak Kannada, Telegu, Tamil and Malayalam should apply for this position only. You can directly call at 8447700751 or email your resume at sidkumar@flexymanagers.com Roles and Responsibilities: - Provide product sales and selling skills at new dealerships, by classroom and OJT. Refresh product sales & selling skills at existing dealerships. Deliver new product launch sales training Install sales process, including digital tools. Maintain dealer sales team database and training records. Mandatory: Required Total Experience - 2 - 5 years, as automobile sales trainer mandatory. Candidates should be open for travelling for 20 to 22 days. Languages should know - Kannada, Telegu, English for Bengaluru. Languages should know - Tamil, Malayalam, English for Chennai. Educational Qualifications Graduate or above. Preferably Engineering graduate or diploma.

Role & responsibilities Conduct training sessions on communication, emotional intelligence, time management, and customer handling. Design training to enhance customer engagement through objection handling, relationship building, and effective communication skills. Create and maintain training materials, sales manuals, e-learning content, and other relevant documentation. Monitor training effectiveness using metrics, feedback, and post-training assessments. Maintain training records and report progress and improvements to management. Stay updated on behavioural training best practices and collaborate with cross-functional teams to design courses that align with business objectives. Provide feedback to product teams on market needs and customer feedback from training interactions. Preferred candidate profile Min 10+ years of experience in soft skills/behavioural training, preferably in healthcare, pharma, or diagnostics. Strong communication, presentation, and facilitation skills. Bachelor's degree in a related field & Certifications in training methodologies are advantageous. Willingness to travel as needed across India. Experience with cross-functional collaboration across HR, operations, marketing, and product teams.

Skill required: Talent Development - Instructor-Led Training (ILT) Designation: Instructor Analyst Qualifications: Any Graduation Years of Experience: 3 to 5years Language - Ability: English - Expert About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Will conduct New Hire training/ Floor Performance enhancement programs for the Project. In addition, the team member will establish and manage relationships for New Hire integration into the Accenture style of working. What are we looking for Extensive soft skills training experience Culture, Voice & Accent, Grammar, Customer ServiceExcellent Communication Skills - orally and in writingInstructional designPresentation SkillsComputer/ MS Office skillsTrend analysis and reportingPeople Management skillsCritical problem solving and issue resolutionTeam supervisionPeople Development Feedback & Coaching Behaviors key to the success of this position areContinuous improvement focus result orientedMotivationTeaming and CollaborationAnalytical thinkingAbility to Plan and PrioritizeConfidence Positive outlookCreative and innovative approachAdaptabilityAbility to exercise sound judgment within established guidelinesRelationship Partnering Roles and Responsibilities: Assess relevant training needs for individuals and organization, in consultation with departmental heads, including assessment methods and measurement systems available. Stay informed as to relevant skill and qualifications levels required by employees for effective performance (Client and Internal requirements), and circulate requirements and relevant information to the organization / Leadership as appropriate. Work with CD Manager to produce plans to meet training and development needs, and manage training delivery, measurement and follow-up as necessary. Design training courses and programs necessary to meet training needs.Organize training venues, logistics, transport as required to achieve efficient training attendance and delivery. Plan and deliver training courses personally where necessary to augment that provided externally or internally by others. Arrange for the maintenance of all necessary equipment and materials relating to the effective delivery and measurement of training. Recruit employees (as applicable). Ensure all training activities and materials meet with relevant organizational and statutory policies. Monitor, measure and report on employees training and development plans and achievements within agreed formats and timescales. Develop self, and maintain knowledge in relevant field at all times.Deploy TTTs as required by the organization.Interact with training vendors and attend related training conferences and seminars.Monitor calls and give feedback to teams assigned.Train, assess and implement activities to effect improvement in E-mail writing skills and grammar.Implement language and culture modules training on a recursive basis to agents on floor.Calibrate with existing Coaches / Operations.Aid the Operations team in improving performance on customer service, team motivation and teamwork.Ensure that the current knowledge is updated regularly through huddles, monitoring, etc. Qualification Any Graduation

Roles and Responsibilities Design and deliver training programs for sales teams to enhance their skills in selling, product knowledge, and soft skills. Develop process-oriented training materials to improve team performance and efficiency. Conduct regular coaching sessions with individual team members to address gaps in their skills or knowledge. Collaborate with other departments (e.g., operations) to identify areas where additional training would be beneficial. Analyze the effectiveness of existing training programs and make recommendations for improvement. Desired Candidate Profile 1-5 years of experience in Sales Training, Process Training, or Team Training. Strong understanding of adult learning principles and methodologies. Excellent communication, presentation, and interpersonal skills. Ability to analyze data to measure program effectiveness.