6 - 11 years

5 - 9 Lacs

Posted:14 hours ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Job Description : Conduct new hire sales training (voice non-voice) including product knowledge, soft skills, and sales techniques. Deliver refresher training sessions to improve sales conversions and customer experience. Coach employees on the sales floor, providing feedback and support for performance improvement. Work closely with sales managers and team leaders to identify skill gaps and create targeted training plans. Develop training content, role plays, simulations, and e-learning modules tailored to the BPO environment. Track training effectiveness by monitoring KPIs such as conversion rate, average revenue per sale, and quality scores. Act as a mentor and motivator for new and existing sales executives to achieve targets.

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Tyasuite Software Solutions

Software Development

New York

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