Sales Trainee

Job Title: Sales Trainer
Location: Ghatkopar
Experience required: 5-8 Years

About The Company : A modern home-decor retailer offering a wide range of furniture, décor, furnishings and home-improvement products, this company aims to be a one-stop destination for creating stylish, comfortable living spaces. It combines trendy design sensibilities with convenience — delivering curated décor, furniture, lighting, and homeware through an online platform. With a focus on quality, aesthetics and ease of shopping, it caters to homeowners looking to transform their spaces with minimal hassle.

Key Responsibilities

● Develop and deliver training programs focused on luxury sales, client experience, and brand storytelling.

● Create modular training content for new hires, experienced sales professionals, and channel partners.

● Conduct sessions on consultative selling, negotiation, grooming, communication, and emotional intelligence to enhance HNI engagement.

● Ensure the sales team can articulate design aesthetics, craftsmanship, and material innovation with conviction and elegance.

● Conduct on-floor and experiential training, including mock client interactions, live demos, and client presentation simulations.

● Design personalized development plans for slow performers.

● Train on how to use marketing collaterals (catalogues, lookbooks, material kits).

● Train teams on grooming, body language, showroom etiquette, and luxury client hospitality.

● Create engaging scripts for leads from different platforms- walk-in, social media etc..

Key Skills & Competencies

● Strong communication and presentation skills with the ability to inspire and motivate.

● Deep understanding of luxury retail behaviour and HNI buying psychology.

● Exposure to interior design, architecture, or home décor segments preferred.

● Ability to balance creativity with commercial impact in training design.

● High emotional intelligence, empathy, and people development mindset.

Qualifications & Experience

● Experience in luxury interiors, lifestyle brands, premium home décor, or real estate preferred.

● Certification in Training / Coaching will be an advantage.

● Polished, articulate, and well-presented.

● 5–8 years of experience in sales training, learning & development, or luxury retail.

● Passionate about design, aesthetics, and client experience.

● Previous experience in Zoho CRM, would be an add on

Job Types: Full-time, Permanent

Pay: ₹80,000.00 - ₹90,000.00 per month

Benefits:

• Provident Fund

Work Location: In person