Sales Support Executive(Sales Operations)

Greetings from Circuit Systems India Pvt Ltd/PCB Power(https://www.pcbpower.com/) We are hiring Technical Sales Support Executive(pre & post sales support) Skill Set Required: - Great Verbal & Written English Communication Experience : 0-3 Years(Freshers can also apply) Location :- Ahmedabad(work from office only) Job Responsibilities • Provide Pre-sales technical assistance, services and products education. • Work on sales support services and provide technical and commercial back up as required. • Support marketing activities by attending trade shows, conferences and other marketing events. • Generate and process new sales leads, inquiries and purchase orders as necessary. • Answer Emails, Phone calls and chats from customers and deal with queries as they arise. • Follow up with customers to make sure that they are satisfied with a particular product or service. • Experts attention to detail, as customers may have the same problems; reports the problems as necessary. • Deal with any customer complaints and resolves the issue as necessary • Persuade customers that a product or service best satisfies their needs in terms of quality, price and delivery • Provides hands on support of customer care initiatives such as automated provisioning, online billing, order tracking and detailed account management • Solicit cross-selling and up-selling opportunities within the customer care experience. • Take the extra mile to engage the customer Contact:- ‪‪‪‪‪+916358858274‬‬‬‬‬/ hr.seniorexeamd@pcbpower.com Show more Show less