Sales Support Executive

0 years

1 - 5 Lacs

Posted:12 hours ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Job Description
We are looking for a Sales Support Executive to handle customer interactions, manage leads, and assist with sales follow-ups. The ideal candidate should have excellent communication skills, confidence in handling phone conversations, and a professional approach to customer service.

Key Responsibilities

  • Make outbound calls to potential customers and handle inbound inquiries.
  • Follow up on leads, maintain communication, and convert them into prospects.
  • Explain company products, services, and offers to customers clearly.
  • Handle customer queries, provide accurate information, and ensure satisfaction.
  • Maintain records of calls, leads, and feedback in CRM or spreadsheets.
  • Collaborate with the sales and operations teams for smooth lead management.
  • Meet daily and monthly targets related to calls, conversions, and follow-ups.

Required Skills & Qualifications

  • Required any bachelor degree or 12th Grade.
  • Languages - Hindi & English (must)
  • Excellent verbal communication skills in English and Tamil (or local languages).
  • Confidence in handling cold calls and engaging conversations.
  • Strong listening skills and customer-oriented attitude.
  • Basic knowledge of MS Office or CRM tools.
  • Ability to multitask and manage time effectively.
  • Positive attitude and willingness to learn sales communication techniques.

Good to Have

  • Regional Languages like Telugu, Kanada, Malayalam + Hindi & English.
  • Experience in telecalling, customer support, or sales coordination.
  • Familiarity with CRM software or lead tracking tools.
  • Background in marketing, sales, or client handling roles.
  • Ability to draft follow-up messages or emails professionally.

What We Offer

  • Fixed salary with performance-based incentives.
  • Opportunity to grow into Sales Support Executive or Client Relations roles.
  • Friendly and supportive team environment.
  • Skill development in communication, sales, and customer service.

Job Types: Full-time, Fresher, Internship

Pay: ₹150,000.00 - ₹500,000.00 per year

Work Location: In person

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