Responsibilities: * Document verification: Ensure accurate document submission * Onboarding: Coordinate new hires' paperwork & letter generation * HR ops: Manage employee data, benefits & compliance
1. Comprehend and resolve the Customer’s concerns/ requirements by gathering/recording an appropriate level of information to determine the nature of the query/request and action required. Processing each call accordance with IL standards. 2. Provide/take relevant information and update the system/s accordingly. Where the query cannot be successfully concluded at the first point of contact, provide the relevant functional area with a clear and concise written/verbal summary of the situation and its priority. Provide the Customer with a clear explanation of the action taken. 3. Ensure complete participation and contribution in organization/process level initiatives that may be implemented from time to time to improve efficiency 4. Ability to understand and handle irate customers 5. Smoothly operating telephone equipment, automatic dialing systems, and other telecommunications technologies and all applications 6. Ability to achieve stretched targets and able to manage the organization standards 7. Maintain Superior quality service by following organization standards
Job description: Handling and resolving customer queries and concerns while maintaining expected quality. Documenting / Recording transactions and the necessary follow-up requests Understanding multiple products and processes. Influencing customers to buy product
Responsibilities: * Manage investor relationships * Lead franchise development initiatives * Drive business growth through expansion strategies * Identify new opportunities for franchisees
Functional /Business Responsibilities: Outbound calling and converting lead into sales Customer logs on to the website and raises query for the products, CRE to call customer and understand query and sell the product accordingly Explaining the customers product features and benefits Ensuring all compliance and SLA of the call are adhered Achieving daily, weekly, monthly, targets
Key Responsibilities: Enter, update, and verify customer data in the system as part of the process. Review and validate documents received from customers for accuracy and authenticity. Ensure timely completion of assigned data entry and verification tasks. Maintain confidentiality and security of customer information. Identify discrepancies in data and escalate issues to the supervisor. Generate and maintain reports related to data entry. Adhere to company policies, compliance guidelines, and quality standards.
Key Responsibilities: Maintain and update employee records and HR databases. Prepare HR-related documents such as offer letters, appointment letters, confirmation letters, etc. Assist in recruitment processes scheduling interviews, coordinating with candidates, and maintaining trackers. Support payroll processing by collecting attendance, leave, and employee details. Handle employee queries regarding HR policies and processes. Maintain compliance documentation and ensure adherence to company policies. Assist in onboarding and exit formalities. Generate periodic HR reports and dashboards for management.
Key Responsibilities: Maintain accurate books of accounts and ledgers in Tally/Accounting software. Prepare vouchers, invoices, and bank reconciliations. Assist in preparation of financial statements (P&L, Balance Sheet, Cash Flow). Support in GST, TDS, Income Tax return preparation and filings. Handle compliance documentation, ROC filings, and working papers for audits. Liaise with clients for data collection, clarifications, and submissions. Maintain proper filing of records, agreements, and statutory documents. Requirements: Graduation. Knowledge of Tally, MS Excel, and accounting standards. Basic understanding of GST, TDS, and Income Tax provisions. Strong attention to detail and ability to meet deadlines. Good communication skills for client interaction. Experience: · 5+ years · Core Accounting knowledge and tally mandatory
Key Responsibilities: Make outbound calls to potential and existing customers to promote cash loan offerings. Explain product features, eligibility, and benefits clearly and persuasively. Generate qualified leads by convincing customers to consider cash loan products. Maintain accurate records of customer interactions in the system/CRM. Achieve daily/weekly/monthly call volume and lead generation targets. Ensure compliance with company policies, quality standards, and regulatory guidelines. Provide excellent customer experience by handling queries with professionalism.
Key Responsibilities: Make outbound calls to potential and existing customers to promote cash loan offerings. Explain product features, eligibility, and benefits clearly and persuasively. Generate qualified leads by convincing customers to consider cash loan products. Maintain accurate records of customer interactions in the system/CRM. Achieve daily/weekly/monthly call volume and lead generation targets. Ensure compliance with company policies, quality standards, and regulatory guidelines. Provide excellent customer experience by handling queries with professionalism.
Key Responsibilities: Maintain accurate books of accounts and ledgers in Tally/Accounting software. Prepare vouchers, invoices, and bank reconciliations. Assist in preparation of financial statements (P&L, Balance Sheet, Cash Flow). Support in GST, TDS, Income Tax return preparation and filings. Handle compliance documentation, ROC filings, and working papers for audits. Liaise with clients for data collection, clarifications, and submissions. Maintain proper filing of records, agreements, and statutory documents. Requirements: Graduation. Knowledge of Tally, MS Excel, and accounting standards. Basic understanding of GST, TDS, and Income Tax provisions. Strong attention to detail and ability to meet deadlines. Good communication skills for client interaction. Experience: · 5+ years · Core Accounting knowledge and tally mandatory
Key Responsibilities: Prepare and file GST returns (GSTR-1, GSTR-3B, Annual Return, Reconciliation) Handle TDS deduction, payment, and return filing (Form 26Q, 24Q, etc.) Maintain proper documentation and reconciliations for GST & TDS Assist in monthly closing, ledger scrutiny, and account reconciliations Coordinate with auditors and tax consultants for assessments and queries Stay updated on latest amendments in GST and Income Tax laws Requirements: Bachelor’s or Master’s degree in Commerce / Accounting / Finance 4–5 years of hands-on experience in GST and TDS compliance Strong knowledge of Excel, Tally / ERP systems, and government portals (GST, TRACES, Income Tax) Attention to detail, analytical mindset, and good communication skills
Key Responsibilities: Enter, update, and verify customer data in the system as part of the process. Review and validate documents received from customers for accuracy and authenticity. Ensure timely completion of assigned data entry and verification tasks. Maintain confidentiality and security of customer information. Identify discrepancies in data and escalate issues to the supervisor. Generate and maintain reports related to data entry. Adhere to company policies, compliance guidelines, and quality standards.