Sales Representative

0 - 2 years

3 - 4 Lacs

Posted:2 weeks ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

The Inside Sales Representative is responsible for generating leads, qualifying prospects, and closing sales through phone, email, video calls, and other digital communication channels. This role focuses on building strong customer relationships, understanding client needs, and achieving sales targets without traveling to meet customers in person.

Key Responsibilities:

  • Contact potential and existing customers via phone, email, and online platforms
  • Qualify leads and identify customer needs
  • Present products and services to customers
  • Prepare and deliver quotes and proposals
  • Close sales and meet or exceed monthly/quarterly targets
  • Maintain accurate records of customer interactions in the CRM system
  • Follow up on leads and existing customers
  • Provide product information and resolve customer inquiries
  • Collaborate with the outside sales and marketing teams
  • Stay up to date on product knowledge and industry trends

Required Skills & Qualifications:

  • Strong verbal and written communication skills
  • Ability to build relationships quickly
  • Confidence in handling objections and closing deals
  • Experience using CRM software and Microsoft Office/Google Workspace
  • Strong organizational and time-management skills
  • Results-driven mindset

Preferred Qualifications:

  • 0–2 years of inside sales or customer service experience
  • Degree in Business, Marketing, or related field (preferred but not required)

Key Performance Indicators (KPIs):

  • Number of calls/emails per day
  • Conversion rate
  • Revenue generated
  • Customer retention rate

Job Types: Full-time, Permanent, Fresher

Pay: ₹25,000.00 - ₹35,000.00 per month

Benefits:

  • Cell phone reimbursement
  • Leave encashment
  • Provident Fund

Work Location: In person

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