Sales Representative (Female)

As a Customer Relationship Manager at our company located in Raipur, you will play a crucial role in providing exceptional support to customers, building strong relationships, and driving sales conversions. Your responsibilities will include: - **Sales Support:** - Assist customers with inquiries related to products and services, ensuring they have the necessary information for informed purchasing decisions. - Provide timely and accurate responses to sales-related inquiries to achieve a high level of customer satisfaction. - **Customer Relationship Management:** - Build and maintain strong relationships with customers to foster loyalty and encourage repeat business. - Act as a point of contact for customers, effectively addressing their needs and concerns to enhance their overall experience. - **Lead Generation and Conversion:** - Identify potential sales opportunities and convert inquiries into sales to contribute to the team's overall sales targets. - Track and follow up on leads to ensure maximum conversion rates, with a focus on upselling and cross-selling when appropriate. - **Product Knowledge:** - Maintain a comprehensive understanding of Marble products and services to effectively assist customers and drive sales. - Stay updated on product features, benefits, and promotions to provide accurate information to customers. - **Customer Feedback and Insights:** - Gather and analyze customer feedback to provide insights for improving sales strategies and product offerings. - Collaborate with sales and marketing teams to enhance customer experience and address areas for improvement. **Qualifications:** - Bachelor's degree in Business, Marketing, or related field (preferred). - Proven experience in customer support or sales, preferably in a similar industry. - Excellent communication and interpersonal skills. - Strong problem-solving abilities and a customer-centric mindset. - Ability to work in a fast-paced environment and manage multiple tasks effectively. - Proficiency in CRM software and Microsoft Office Suite. In this role, performance expectations include contributing to key metrics such as sales conversion rates, customer satisfaction scores, and lead follow-up effectiveness. Your performance will be regularly reviewed to ensure alignment with our sales objectives and customer service standards. We offer a competitive salary, performance-based incentives, opportunities for professional development and career advancement, a dynamic work environment, and medical benefits along with statutory compliances. If you have experience in sales, are from Raipur, possess strong English communication skills, and are ready to join immediately, we encourage you to apply for this exciting opportunity.,