Sales Officer

Sales officer
Key responsibilities: 1. Sales and Revenue Generation

• Achieve or exceed assigned sales targets.
• Identify and pursue new sales opportunities (leads, referrals, cold calls).
• Promote and sell products/services to prospective customers.
• Negotiate deals and close sales.

2. Customer Relationship Management

• Build and maintain strong relationships with new and existing clients.
• Provide after-sales support to enhance customer satisfaction.
• Handle customer queries, complaints, and feedback professionally.

3. Market Research and Analysis

• Monitor market trends and competitors’ activities.
• Provide feedback to management on product performance and customer needs.
• Identify potential markets or customer segments.

4. Reporting and Documentation

• Prepare regular sales reports (daily, weekly, monthly).
• Maintain accurate records of sales activities and customer interactions.
• Update CRM systems with client information and sales progress.

5. Team Collaboration and Coordination

• Work closely with marketing, customer service, and product teams.
• Share insights and coordinate on promotional campaigns or product launches.
• Attend team meetings and contribute to strategic planning.