Sales Merchandiser

Role Overview: You will be responsible for contributing to overall customer satisfaction by promptly answering emails and handling orders by phone. Your key responsibilities will include: - Providing excellent customer service to clients - Ensuring customer satisfaction - Addressing customer complaints effectively - Responding to customer inquiries and resolving issues - Liaising with other departments to ensure smooth operation - Supporting senior management by completing orders and keeping customers informed of delays and delivery dates - Attending essential sales training meetings and developing an understanding of all the company's services and products - Monitoring and organizing inventory while effectively tracking new services and products for sales - Building a great rapport with the customers to build loyalty and have recurring customers Qualification Required: - Excellent communication skills (written and verbal) for interacting with both internal teams and external clients - Ability to handle customer inquiries, resolve issues, and ensure customer satisfaction - Strong analytical skills to analyze sales data, identify trends, and areas for improvement - Strong ability to manage time, prioritize tasks, and maintain accurate records (Note: Additional details about the company were not provided in the job description),