Sales & Marketing Executive

1. Process Adherence & Sales Governance

• Ensure strict compliance with internal sales processes and SOPs.
• Conduct regular audits of field and backend operations.
• KRA: ≥ 95% adherence to SOPs across sales funnel.

2. Sales Metrics Tracking & Conversion Improvement

• Monitor funnel performance: lead to demo, demo to activation, and repeat purchase.
• Implement strategies to increase conversion at each stage.
• KRA: Improve overall conversion rate by X% quarter-over-quarter.

3. Lead Generation & Pipeline Building

• Generate qualified leads through field visits, digital outreach, and referrals.
• Maintain updated CRM with lead status and engagement notes.
• KRA: Generate X leads/month with ≥ Y% qualification rate.

4. Merchant Onboarding, Training & Retention

• Onboard new merchants via digital or assisted channels.
• Train them on product features, usage, and compliance.
• Drive retention through check-ins, support, and value addition.
• KRA: Onboard X merchants/month; achieve ≥ 80% 90-day retention.

5. Relationship Management

• Build strong merchant relationships to increase engagement and satisfaction.
• Act as first escalation point for issues; coordinate with internal teams to resolve.
• KRA: Achieve ≥ 85% merchant satisfaction (via surveys/NPS).

6. Instock & Sales Management

• Monitor merchant inventory levels to prevent stockouts and overstock.
• Align supply chain availability with forecasted demand.
• KRA: Maintain in-stock rate ≥ 95%; optimize inventory turnover.

7. Reports & Dashboard Management

• Prepare daily, weekly, and monthly reports on sales, leads, collections, and merchant status.
• Share actionable insights with management and cross-functional teams.
• KRA: Submit 100% reports on time with ≤ 2% data errors.

8. Payment Collection & Follow-Up

• Coordinate with finance to ensure timely collections from merchants.
• Maintain records of dues and escalate persistent delays.
• KRA: Maintain payment cycle ≤ X days and reduce overdue % to ≤ Y%.

9. Growth & Market Expansion

• Identify new regions or merchant segments for rollout.
• Build local strategies and work with onboarding teams to scale.
• KRA: Launch in X new localities/segments with revenue ≥ ₹Y/month.

Job Type: Full-time

Pay: ₹18,000.00 - ₹23,000.00 per month

Benefits:

• Health insurance
• Life insurance
• Paid time off
• Provident Fund
• Work from home

Schedule:

• Morning shift

Supplemental Pay:

• Performance bonus
• Yearly bonus

Work Location: In person