Sales Manager-Used 2 Wheeler Loan

The Sales Manager-Used 2 Wheeler Loan in the Retail Banking department will play a key role in expanding the Two-wheeler lending business in a specific area by meeting the banking requirements of customers efficiently and leveraging technology effectively. This position involves close collaboration with various teams including Retail - Product Head, Operations, Sales, IT, Credit, and BIU. The primary objective is to deliver a seamless and satisfactory customer experience with the aim of establishing IDFC First as the preferred bank for all banking needs. Responsibilities include acquiring customers for Two-Wheeler loans within the designated segment, generating references from the specified area, growing the Assets Under Management (AUM) for Two-Wheeler loan products, and meeting revenue, cost, profitability, and portfolio quality targets. The Sales Manager will work closely with the Product Head to offer customers top-tier funding solutions and ensure appropriate incentives for key Direct Sales Team members. Additionally, the role involves maintaining a high-quality loan portfolio by minimizing delinquency and rejections, possessing in-depth knowledge of retail assets, products, and operations, identifying market trends, developing channels for business acquisition, and delivering exceptional customer service. The Sales Manager is tasked with designing a customer journey that leads to customer satisfaction and loyalty towards IDFC FIRST as their primary banking partner. Adherence to internal compliance and regulatory frameworks is also crucial for successful business operations. The ideal candidate should hold a graduation degree and have at least 2 years of relevant experience in the field.,