Job
Description
IHG Hotels & Resorts is a globally renowned hotel company with a vast portfolio of over 6,000 hotels spanning across 100+ countries. Our commitment at IHG is to provide True Hospitality for Good, ensuring that our guests have memorable experiences while also contributing positively to the communities we serve. Holiday Inn Express, a part of IHG's Essentials Collection, is tailored for smart and savvy travelers seeking simplicity, efficiency, and value. With a focus on offering complimentary breakfast, Wi-Fi, and a comfortable night's rest, Holiday Inn Express enables guests to Stay Smart. Holiday Inn Express Bengaluru Yeshwantpur caters to both business and leisure travelers, providing convenient access to industrial hubs, tech parks, and prominent city landmarks. Your primary responsibilities in this role will include: - Sales Acquisition & Retention: Identifying, qualifying, and engaging new business opportunities across key segments. Maintaining and nurturing relationships with existing clients. Conducting sales calls, virtual meetings, and site inspections to drive revenue growth. Meeting assigned monthly and annual revenue targets effectively. - Account Management: Ensuring accurate and updated account information in CRM tools such as Opera/Concerto. Preparing, following up on proposals, contracts, and group negotiations. Resolving client issues promptly to maintain high satisfaction levels. - Coordination & Collaboration: Collaborating closely with the Revenue and Marketing teams to optimize rates and packages. Coordinating with operations to ensure exceptional service delivery for clients. Supporting the Senior Sales Manager in strategic planning and departmental initiatives. - Reporting: Maintaining sales reports, activity logs, and performance metrics. Monitoring competitor activity and market trends to adjust sales tactics effectively. To qualify for this role, you should have: - A Bachelor's degree in Hospitality, Sales, Business, or a related field. - 2-4 years of experience in hotel sales, with preference given to those with IHG experience. - Sound knowledge of the Bengaluru hospitality market. - Strong communication and negotiation skills. - Proficiency in Microsoft Office; experience with Opera, Delphi, and IHG systems is advantageous. Key competencies required for success in this role include: - Being target-driven and customer-focused. - Possessing excellent interpersonal and communication skills. - Demonstrating the ability to manage multiple priorities effectively. - Strong organizational and time-management capabilities. - Upholding IHG values: Do the right thing, Show we care, Aim higher, Celebrate difference, Work better together. If you believe you possess most of the qualifications and competencies mentioned above and are excited about this opportunity, we encourage you to hit the "Apply" button to kickstart your journey with us today.,