118 Sales Acquisition Jobs

Key Deliverables Responsible for achieving the Business Objectives of the Retail Liabilities Sales Team for the branch and meet the Value, Volume and channel Productivity metrics Responsible for generation of revenues through sale of CASA, X-Sell and Third Party Products like Insurance Responsible for Sourcing High Value CASA customers along with entire Family Banking relationships Sources new to bank customers through external individual efforts and acquisition channel Responsible for successfully contacting 20 customers per day. Responsible for meeting 4 customers/ prospects per day. Responsible for upgrading customers from a lower product category to high Desired Candidate Profile Good communication skills Comfortable working in a full- fledged sales profile / NTB Acquisition Customer orientation High energy levels with a motive to succeed Qualification, Experience & Age Criteria: Graduation qualification in any stream Candidates with 1-2 years of experience in NTB Sales Acquisition roles can apply Age Criteria : Maximum 30 Years of age.

Key Deliverables Responsible for achieving the Business Objectives of the Retail Liabilities Sales Team for the branch and meet the Value, Volume and channel Productivity metrics Responsible for generation of revenues through sale of CASA, X-Sell and Third Party Products like Insurance Responsible for Sourcing High Value CASA customers along with entire Family Banking relationships Sources new to bank customers through external individual efforts and acquisition channel Responsible for successfully contacting 20 customers per day. Responsible for meeting 4 customers/ prospects per day. Responsible for upgrading customers from a lower product category to high Desired Candidate Profile Good communication skills Comfortable working in a full- fledged sales profile / NTB Acquisition Customer orientation High energy levels with a motive to succeed Qualification, Experience & Age Criteria: Graduation qualification in any stream Candidates with 1-2 years of experience in NTB Sales Acquisition roles can apply Age Criteria : Maximum 30 Years of age.

Key Deliverables Responsible for achieving the Business Objectives of the Retail Liabilities Sales Team for the branch and meet the Value, Volume and channel Productivity metrics Responsible for generation of revenues through sale of CASA, X-Sell and Third Party Products like Insurance Responsible for Sourcing High Value CASA customers along with entire Family Banking relationships Sources new to bank customers through external individual efforts and acquisition channel Responsible for successfully contacting 20 customers per day. Responsible for meeting 4 customers/ prospects per day. Responsible for upgrading customers from a lower product category to high Desired Candidate Profile Good communication skills Comfortable working in a full- fledged sales profile / NTB Acquisition Customer orientation High energy levels with a motive to succeed Qualification, Experience & Age Criteria: Graduation qualification in any stream Candidates with 1-2 years of experience in NTB Sales Acquisition roles can apply Age Criteria : Maximum 30 Years of age.

Key Deliverables Responsible for achieving the Business Objectives of the Retail Liabilities Sales Team for the branch and meet the Value, Volume and channel Productivity metrics Responsible for generation of revenues through sale of CASA, X-Sell and Third Party Products like Insurance Responsible for Sourcing High Value CASA customers along with entire Family Banking relationships Sources new to bank customers through external individual efforts and acquisition channel Responsible for successfully contacting 20 customers per day. Responsible for meeting 4 customers/ prospects per day. Responsible for upgrading customers from a lower product category to high Desired Candidate Profile Good communication skills Comfortable working in a full- fledged sales profile / NTB Acquisition Customer orientation High energy levels with a motive to succeed Qualification, Experience & Age Criteria: Graduation qualification in any stream Candidates with 1-2 years of experience in NTB Sales Acquisition roles can apply Age Criteria : Maximum 30 Years of age.

Key Deliverables Responsible for achieving the Business Objectives of the Retail Liabilities Sales Team for the branch and meet the Value, Volume and channel Productivity metrics Responsible for generation of revenues through sale of CASA, X-Sell and Third Party Products like Insurance Responsible for Sourcing High Value CASA customers along with entire Family Banking relationships Sources new to bank customers through external individual efforts and acquisition channel Responsible for successfully contacting 20 customers per day. Responsible for meeting 4 customers/ prospects per day. Responsible for upgrading customers from a lower product category to high Desired Candidate Profile Good communication skills Comfortable working in a full- fledged sales profile / NTB Acquisition Customer orientation High energy levels with a motive to succeed Qualification, Experience & Age Criteria: Graduation qualification in any stream Candidates with 1-2 years of experience in NTB Sales Acquisition roles can apply Age Criteria : Maximum 30 Years of age.

Key Deliverables Responsible for achieving the Business Objectives of the Retail Liabilities Sales Team for the branch and meet the Value, Volume and channel Productivity metrics Responsible for generation of revenues through sale of CASA, X-Sell and Third Party Products like Insurance Responsible for Sourcing High Value CASA customers along with entire Family Banking relationships Sources new to bank customers through external individual efforts and acquisition channel Responsible for successfully contacting 20 customers per day. Responsible for meeting 4 customers/ prospects per day. Responsible for upgrading customers from a lower product category to high Desired Candidate Profile Good communication skills Comfortable working in a full- fledged sales profile / NTB Acquisition Customer orientation High energy levels with a motive to succeed Qualification, Experience & Age Criteria: Graduation qualification in any stream Candidates with 1-2 years of experience in NTB Sales Acquisition roles can apply Age Criteria : Maximum 30 Years of age.

IHG Hotels & Resorts is a globally renowned hotel company with a vast portfolio of over 6,000 hotels spanning across 100+ countries. Our commitment at IHG is to provide True Hospitality for Good, ensuring that our guests have memorable experiences while also contributing positively to the communities we serve. Holiday Inn Express, a part of IHG's Essentials Collection, is tailored for smart and savvy travelers seeking simplicity, efficiency, and value. With a focus on offering complimentary breakfast, Wi-Fi, and a comfortable night's rest, Holiday Inn Express enables guests to Stay Smart. Holiday Inn Express Bengaluru Yeshwantpur caters to both business and leisure travelers, providing convenient access to industrial hubs, tech parks, and prominent city landmarks. Your primary responsibilities in this role will include: - Sales Acquisition & Retention: Identifying, qualifying, and engaging new business opportunities across key segments. Maintaining and nurturing relationships with existing clients. Conducting sales calls, virtual meetings, and site inspections to drive revenue growth. Meeting assigned monthly and annual revenue targets effectively. - Account Management: Ensuring accurate and updated account information in CRM tools such as Opera/Concerto. Preparing, following up on proposals, contracts, and group negotiations. Resolving client issues promptly to maintain high satisfaction levels. - Coordination & Collaboration: Collaborating closely with the Revenue and Marketing teams to optimize rates and packages. Coordinating with operations to ensure exceptional service delivery for clients. Supporting the Senior Sales Manager in strategic planning and departmental initiatives. - Reporting: Maintaining sales reports, activity logs, and performance metrics. Monitoring competitor activity and market trends to adjust sales tactics effectively. To qualify for this role, you should have: - A Bachelor's degree in Hospitality, Sales, Business, or a related field. - 2-4 years of experience in hotel sales, with preference given to those with IHG experience. - Sound knowledge of the Bengaluru hospitality market. - Strong communication and negotiation skills. - Proficiency in Microsoft Office; experience with Opera, Delphi, and IHG systems is advantageous. Key competencies required for success in this role include: - Being target-driven and customer-focused. - Possessing excellent interpersonal and communication skills. - Demonstrating the ability to manage multiple priorities effectively. - Strong organizational and time-management capabilities. - Upholding IHG values: Do the right thing, Show we care, Aim higher, Celebrate difference, Work better together. If you believe you possess most of the qualifications and competencies mentioned above and are excited about this opportunity, we encourage you to hit the "Apply" button to kickstart your journey with us today.,

Branch Relationship Manager-Business Development-BRANCH BANKING-Branch Banking Key Deliverables Responsible for achieving the Business Objectives of the Retail Liabilities Sales Team for the branch and meet the Value, Volume and channel Productivity metrics Responsible for generation of revenues through sale of CASA, X-Sell and Third Party Products like Insurance Responsible for Sourcing High Value CASA customers along with entire Family Banking relationships Sources new to bank customers through external individual efforts and acquisition channel Responsible for successfully contacting 20 customers per day. Responsible for meeting 4 customers/ prospects per day. Responsible for upgrading customers from a lower product category to high Desired Candidate Profile Good communication skills Comfortable working in a full- fledged sales profile / NTB Acquisition Customer orientation High energy levels with a motive to succeed Qualification, Experience & Age Criteria: Graduation qualification in any stream Candidates with 1-2 years of experience in NTB Sales Acquisition roles can apply Age Criteria : Maximum 30 Years of age.

Role & responsibilities - 1. Managing B2B Sales with Financial Institutes 2. Will be responsible for driving and increasing business in given accounts 3. Customer Relationship Management with key people, irrespective of their hierarchy in organization. 4. Responsible for additional acquisition from existing customers and their existing business 5. Strong Analytical Skills 6. Strong Interpersonal and Relationship skills. 7. Coordination within departments to ensure on time completion of key deliverables Preferred candidate profile - Other skill set: Good command on English, MS-Excel, Excellent presentation skills, Should not be job hopper, should have own vehicle to commute.

I. General Information Role: Business Development Officer- Defence II. Job ObjectiveWork closely & jointly with Defense service employees and business partners to ensure CHOICe achieves itsbusiness aspiration in line with the AOP Targets (New & Customer Retention) as stated in individual objectivesetting sheets. Support channel partner in delivering higher levels of productivity and facilitate the process ofSubmission to- Issuance within mutually agreed timelines. Protect Customer & CHOICe interests by ensuringprocesses /systems in-use; comply with regulatory & internal guidelines. Effectively manage channel partnerexpectations & improve the quality of Relationship Management to build a mutually benefiting model. Keyresponsibilities of the job holder are: Business Development | Execution Implementation of Sales &Customer Retention Strategies | Relationship Management. The said role requires the Job Holder to balanceCustomer Servicing activity along with Sales Acquisition, while ensuring, the necessary growth as per AOPcoupled with Highest Persistency. III. Key Responsibility Areas# Key Result Areas Activities1 Impact on the Business/ Function To achieve BDO wise targets.(New & Customer Retention) To achieve desired Agent/ partner Activation targets. To create a healthy Product Mix with traditional 50% To create a healthy pool of lead generators across defenseterritory2 Customers /Stakeholders Provide support to agents and lead generators at the groundlevel. Make joint Field calls and motivate them to achieve targets. Provide support and training for timely Submission, Pendency,and Issuance management. Conceptualize and implement local business developmentinitiatives for lead generation and focused sales. Provide key inputs on business health to agent partners and agreeon tactical initiatives to increase lead generators & theircontribution.3 Leadership & Teamwork Liaise with colleagues across the country to imbibe best practices4 OperationalEffectiveness & Control Manage Persistency at 85% Ensure timely submission of applications at HUB locations Manage FTRs within 2% and thereby reduce Issuance TATsI V. Key Performance IndicatorsFinancial Achieve new business premium as per AOP targets rolled out bySales and defined SFM Achieve Traditional Product Mix target Achieve Customer Retention targets for the portfolio. Achieve targets as prescribed for individual BDO/ self target Ensure timely PIR reporting and NIL PIR pendingCustomer Ensure Customer Complaints =1% of book Achieve defined metrics as per Sales Force Managementprocess/guidelinesProcess Ensure FTR at defined percentage. Ensure Customer Retention at defined percentage V. Major Challenges Drive consistent business across assigned territory both New & Customer Retention premium. Manage multiple agent /lead generators relationships with maturity and without neglecting anyparticular area. VI. Role ContextVII. Management & Leadership of Regulatory, Compliance & Operational Risk VIII. Observation of Internal ControlsMaintain and observe Company's internal control standards, implement and observe the Company'sCompliance Policy, including the timely implementation of recommendations made by internal/externalauditors and external regulators. Foster a compliance culture and implement the Compliance Policy bymanaging compliance risk and optimising relations with regulators

I. General Information Role: Business Development Officer- Defence II. Job ObjectiveWork closely & jointly with Defense service employees and business partners to ensure CHOICe achieves itsbusiness aspiration in line with the AOP Targets (New & Customer Retention) as stated in individual objectivesetting sheets. Support channel partner in delivering higher levels of productivity and facilitate the process ofSubmission to- Issuance within mutually agreed timelines. Protect Customer & CHOICe interests by ensuringprocesses /systems in-use; comply with regulatory & internal guidelines. Effectively manage channel partnerexpectations & improve the quality of Relationship Management to build a mutually benefiting model. Keyresponsibilities of the job holder are: Business Development | Execution Implementation of Sales &Customer Retention Strategies | Relationship Management. The said role requires the Job Holder to balanceCustomer Servicing activity along with Sales Acquisition, while ensuring, the necessary growth as per AOPcoupled with Highest Persistency. III. Key Responsibility Areas# Key Result Areas Activities1 Impact on the Business/ Function To achieve BDO wise targets.(New & Customer Retention) To achieve desired Agent/ partner Activation targets. To create a healthy Product Mix with traditional 50% To create a healthy pool of lead generators across defenseterritory2 Customers /Stakeholders Provide support to agents and lead generators at the groundlevel. Make joint Field calls and motivate them to achieve targets. Provide support and training for timely Submission, Pendency,and Issuance management. Conceptualize and implement local business developmentinitiatives for lead generation and focused sales. Provide key inputs on business health to agent partners and agreeon tactical initiatives to increase lead generators & theircontribution.3 Leadership & Teamwork Liaise with colleagues across the country to imbibe best practices4 OperationalEffectiveness & Control Manage Persistency at 85% Ensure timely submission of applications at HUB locations Manage FTRs within 2% and thereby reduce Issuance TATsI V. Key Performance IndicatorsFinancial Achieve new business premium as per AOP targets rolled out bySales and defined SFM Achieve Traditional Product Mix target Achieve Customer Retention targets for the portfolio. Achieve targets as prescribed for individual BDO/ self target Ensure timely PIR reporting and NIL PIR pendingCustomer Ensure Customer Complaints =1% of book Achieve defined metrics as per Sales Force Managementprocess/guidelinesProcess Ensure FTR at defined percentage. Ensure Customer Retention at defined percentage V. Major Challenges Drive consistent business across assigned territory both New & Customer Retention premium. Manage multiple agent /lead generators relationships with maturity and without neglecting anyparticular area. VI. Role ContextVII. Management & Leadership of Regulatory, Compliance & Operational Risk VIII. Observation of Internal ControlsMaintain and observe Company's internal control standards, implement and observe the Company'sCompliance Policy, including the timely implementation of recommendations made by internal/externalauditors and external regulators. Foster a compliance culture and implement the Compliance Policy bymanaging compliance risk and optimising relations with regulators

I. General Information Role: Business Development Officer- Defence II. Job ObjectiveWork closely & jointly with Defense service employees and business partners to ensure CHOICe achieves itsbusiness aspiration in line with the AOP Targets (New & Customer Retention) as stated in individual objectivesetting sheets. Support channel partner in delivering higher levels of productivity and facilitate the process ofSubmission to- Issuance within mutually agreed timelines. Protect Customer & CHOICe interests by ensuringprocesses /systems in-use; comply with regulatory & internal guidelines. Effectively manage channel partnerexpectations & improve the quality of Relationship Management to build a mutually benefiting model. Keyresponsibilities of the job holder are: Business Development | Execution Implementation of Sales &Customer Retention Strategies | Relationship Management. The said role requires the Job Holder to balanceCustomer Servicing activity along with Sales Acquisition, while ensuring, the necessary growth as per AOPcoupled with Highest Persistency. III. Key Responsibility Areas# Key Result Areas Activities1 Impact on the Business/ Function To achieve BDO wise targets.(New & Customer Retention) To achieve desired Agent/ partner Activation targets. To create a healthy Product Mix with traditional 50% To create a healthy pool of lead generators across defenseterritory2 Customers /Stakeholders Provide support to agents and lead generators at the groundlevel. Make joint Field calls and motivate them to achieve targets. Provide support and training for timely Submission, Pendency,and Issuance management. Conceptualize and implement local business developmentinitiatives for lead generation and focused sales. Provide key inputs on business health to agent partners and agreeon tactical initiatives to increase lead generators & theircontribution.3 Leadership & Teamwork Liaise with colleagues across the country to imbibe best practices4 OperationalEffectiveness & Control Manage Persistency at 85% Ensure timely submission of applications at HUB locations Manage FTRs within 2% and thereby reduce Issuance TATsI V. Key Performance IndicatorsFinancial Achieve new business premium as per AOP targets rolled out bySales and defined SFM Achieve Traditional Product Mix target Achieve Customer Retention targets for the portfolio. Achieve targets as prescribed for individual BDO/ self target Ensure timely PIR reporting and NIL PIR pendingCustomer Ensure Customer Complaints =1% of book Achieve defined metrics as per Sales Force Managementprocess/guidelinesProcess Ensure FTR at defined percentage. Ensure Customer Retention at defined percentage V. Major Challenges Drive consistent business across assigned territory both New & Customer Retention premium. Manage multiple agent /lead generators relationships with maturity and without neglecting anyparticular area. VI. Role ContextVII. Management & Leadership of Regulatory, Compliance & Operational Risk VIII. Observation of Internal ControlsMaintain and observe Company's internal control standards, implement and observe the Company'sCompliance Policy, including the timely implementation of recommendations made by internal/externalauditors and external regulators. Foster a compliance culture and implement the Compliance Policy bymanaging compliance risk and optimising relations with regulators

I. General Information Role: Business Development Officer- Defence II. Job ObjectiveWork closely & jointly with Defense service employees and business partners to ensure CHOICe achieves itsbusiness aspiration in line with the AOP Targets (New & Customer Retention) as stated in individual objectivesetting sheets. Support channel partner in delivering higher levels of productivity and facilitate the process ofSubmission to- Issuance within mutually agreed timelines. Protect Customer & CHOICe interests by ensuringprocesses /systems in-use; comply with regulatory & internal guidelines. Effectively manage channel partnerexpectations & improve the quality of Relationship Management to build a mutually benefiting model. Keyresponsibilities of the job holder are: Business Development | Execution Implementation of Sales &Customer Retention Strategies | Relationship Management. The said role requires the Job Holder to balanceCustomer Servicing activity along with Sales Acquisition, while ensuring, the necessary growth as per AOPcoupled with Highest Persistency. III. Key Responsibility Areas# Key Result Areas Activities1 Impact on the Business/ Function To achieve BDO wise targets.(New & Customer Retention) To achieve desired Agent/ partner Activation targets. To create a healthy Product Mix with traditional 50% To create a healthy pool of lead generators across defenseterritory2 Customers /Stakeholders Provide support to agents and lead generators at the groundlevel. Make joint Field calls and motivate them to achieve targets. Provide support and training for timely Submission, Pendency,and Issuance management. Conceptualize and implement local business developmentinitiatives for lead generation and focused sales. Provide key inputs on business health to agent partners and agreeon tactical initiatives to increase lead generators & theircontribution.3 Leadership & Teamwork Liaise with colleagues across the country to imbibe best practices4 OperationalEffectiveness & Control Manage Persistency at 85% Ensure timely submission of applications at HUB locations Manage FTRs within 2% and thereby reduce Issuance TATsI V. Key Performance IndicatorsFinancial Achieve new business premium as per AOP targets rolled out bySales and defined SFM Achieve Traditional Product Mix target Achieve Customer Retention targets for the portfolio. Achieve targets as prescribed for individual BDO/ self target Ensure timely PIR reporting and NIL PIR pendingCustomer Ensure Customer Complaints =1% of book Achieve defined metrics as per Sales Force Managementprocess/guidelinesProcess Ensure FTR at defined percentage. Ensure Customer Retention at defined percentage V. Major Challenges Drive consistent business across assigned territory both New & Customer Retention premium. Manage multiple agent /lead generators relationships with maturity and without neglecting anyparticular area. VI. Role ContextVII. Management & Leadership of Regulatory, Compliance & Operational Risk VIII. Observation of Internal ControlsMaintain and observe Company's internal control standards, implement and observe the Company'sCompliance Policy, including the timely implementation of recommendations made by internal/externalauditors and external regulators. Foster a compliance culture and implement the Compliance Policy bymanaging compliance risk and optimising relations with regulators

I. General Information Role: Business Development Officer- Defence II. Job ObjectiveWork closely & jointly with Defense service employees and business partners to ensure CHOICe achieves itsbusiness aspiration in line with the AOP Targets (New & Customer Retention) as stated in individual objectivesetting sheets. Support channel partner in delivering higher levels of productivity and facilitate the process ofSubmission to- Issuance within mutually agreed timelines. Protect Customer & CHOICe interests by ensuringprocesses /systems in-use; comply with regulatory & internal guidelines. Effectively manage channel partnerexpectations & improve the quality of Relationship Management to build a mutually benefiting model. Keyresponsibilities of the job holder are: Business Development | Execution Implementation of Sales &Customer Retention Strategies | Relationship Management. The said role requires the Job Holder to balanceCustomer Servicing activity along with Sales Acquisition, while ensuring, the necessary growth as per AOPcoupled with Highest Persistency. III. Key Responsibility Areas# Key Result Areas Activities1 Impact on the Business/ Function To achieve BDO wise targets.(New & Customer Retention) To achieve desired Agent/ partner Activation targets. To create a healthy Product Mix with traditional 50% To create a healthy pool of lead generators across defenseterritory2 Customers /Stakeholders Provide support to agents and lead generators at the groundlevel. Make joint Field calls and motivate them to achieve targets. Provide support and training for timely Submission, Pendency,and Issuance management. Conceptualize and implement local business developmentinitiatives for lead generation and focused sales. Provide key inputs on business health to agent partners and agreeon tactical initiatives to increase lead generators & theircontribution.3 Leadership & Teamwork Liaise with colleagues across the country to imbibe best practices4 OperationalEffectiveness & Control Manage Persistency at 85% Ensure timely submission of applications at HUB locations Manage FTRs within 2% and thereby reduce Issuance TATsI V. Key Performance IndicatorsFinancial Achieve new business premium as per AOP targets rolled out bySales and defined SFM Achieve Traditional Product Mix target Achieve Customer Retention targets for the portfolio. Achieve targets as prescribed for individual BDO/ self target Ensure timely PIR reporting and NIL PIR pendingCustomer Ensure Customer Complaints =1% of book Achieve defined metrics as per Sales Force Managementprocess/guidelinesProcess Ensure FTR at defined percentage. Ensure Customer Retention at defined percentage V. Major Challenges Drive consistent business across assigned territory both New & Customer Retention premium. Manage multiple agent /lead generators relationships with maturity and without neglecting anyparticular area. VI. Role ContextVII. Management & Leadership of Regulatory, Compliance & Operational Risk VIII. Observation of Internal ControlsMaintain and observe Company's internal control standards, implement and observe the Company'sCompliance Policy, including the timely implementation of recommendations made by internal/externalauditors and external regulators. Foster a compliance culture and implement the Compliance Policy bymanaging compliance risk and optimising relations with regulators

I. General Information Role: Business Development Officer- Defence II. Job ObjectiveWork closely & jointly with Defense service employees and business partners to ensure CHOICe achieves itsbusiness aspiration in line with the AOP Targets (New & Customer Retention) as stated in individual objectivesetting sheets. Support channel partner in delivering higher levels of productivity and facilitate the process ofSubmission to- Issuance within mutually agreed timelines. Protect Customer & CHOICe interests by ensuringprocesses /systems in-use; comply with regulatory & internal guidelines. Effectively manage channel partnerexpectations & improve the quality of Relationship Management to build a mutually benefiting model. Keyresponsibilities of the job holder are: Business Development | Execution Implementation of Sales &Customer Retention Strategies | Relationship Management. The said role requires the Job Holder to balanceCustomer Servicing activity along with Sales Acquisition, while ensuring, the necessary growth as per AOPcoupled with Highest Persistency. III. Key Responsibility Areas# Key Result Areas Activities1 Impact on the Business/ Function To achieve BDO wise targets.(New & Customer Retention) To achieve desired Agent/ partner Activation targets. To create a healthy Product Mix with traditional 50% To create a healthy pool of lead generators across defenseterritory2 Customers /Stakeholders Provide support to agents and lead generators at the groundlevel. Make joint Field calls and motivate them to achieve targets. Provide support and training for timely Submission, Pendency,and Issuance management. Conceptualize and implement local business developmentinitiatives for lead generation and focused sales. Provide key inputs on business health to agent partners and agreeon tactical initiatives to increase lead generators & theircontribution.3 Leadership & Teamwork Liaise with colleagues across the country to imbibe best practices4 OperationalEffectiveness & Control Manage Persistency at 85% Ensure timely submission of applications at HUB locations Manage FTRs within 2% and thereby reduce Issuance TATsI V. Key Performance IndicatorsFinancial Achieve new business premium as per AOP targets rolled out bySales and defined SFM Achieve Traditional Product Mix target Achieve Customer Retention targets for the portfolio. Achieve targets as prescribed for individual BDO/ self target Ensure timely PIR reporting and NIL PIR pendingCustomer Ensure Customer Complaints =1% of book Achieve defined metrics as per Sales Force Managementprocess/guidelinesProcess Ensure FTR at defined percentage. Ensure Customer Retention at defined percentage V. Major Challenges Drive consistent business across assigned territory both New & Customer Retention premium. Manage multiple agent /lead generators relationships with maturity and without neglecting anyparticular area. VI. Role ContextVII. Management & Leadership of Regulatory, Compliance & Operational Risk VIII. Observation of Internal ControlsMaintain and observe Company's internal control standards, implement and observe the Company'sCompliance Policy, including the timely implementation of recommendations made by internal/externalauditors and external regulators. Foster a compliance culture and implement the Compliance Policy bymanaging compliance risk and optimising relations with regulators

I. General Information Role: Business Development Officer- Defence II. Job ObjectiveWork closely & jointly with Defense service employees and business partners to ensure CHOICe achieves itsbusiness aspiration in line with the AOP Targets (New & Customer Retention) as stated in individual objectivesetting sheets. Support channel partner in delivering higher levels of productivity and facilitate the process ofSubmission to- Issuance within mutually agreed timelines. Protect Customer & CHOICe interests by ensuringprocesses /systems in-use; comply with regulatory & internal guidelines. Effectively manage channel partnerexpectations & improve the quality of Relationship Management to build a mutually benefiting model. Keyresponsibilities of the job holder are: Business Development | Execution Implementation of Sales &Customer Retention Strategies | Relationship Management. The said role requires the Job Holder to balanceCustomer Servicing activity along with Sales Acquisition, while ensuring, the necessary growth as per AOPcoupled with Highest Persistency. III. Key Responsibility Areas# Key Result Areas Activities1 Impact on the Business/ Function To achieve BDO wise targets.(New & Customer Retention) To achieve desired Agent/ partner Activation targets. To create a healthy Product Mix with traditional 50% To create a healthy pool of lead generators across defenseterritory2 Customers /Stakeholders Provide support to agents and lead generators at the groundlevel. Make joint Field calls and motivate them to achieve targets. Provide support and training for timely Submission, Pendency,and Issuance management. Conceptualize and implement local business developmentinitiatives for lead generation and focused sales. Provide key inputs on business health to agent partners and agreeon tactical initiatives to increase lead generators & theircontribution.3 Leadership & Teamwork Liaise with colleagues across the country to imbibe best practices4 OperationalEffectiveness & Control Manage Persistency at 85% Ensure timely submission of applications at HUB locations Manage FTRs within 2% and thereby reduce Issuance TATsI V. Key Performance IndicatorsFinancial Achieve new business premium as per AOP targets rolled out bySales and defined SFM Achieve Traditional Product Mix target Achieve Customer Retention targets for the portfolio. Achieve targets as prescribed for individual BDO/ self target Ensure timely PIR reporting and NIL PIR pendingCustomer Ensure Customer Complaints =1% of book Achieve defined metrics as per Sales Force Managementprocess/guidelinesProcess Ensure FTR at defined percentage. Ensure Customer Retention at defined percentage V. Major Challenges Drive consistent business across assigned territory both New & Customer Retention premium. Manage multiple agent /lead generators relationships with maturity and without neglecting anyparticular area. VI. Role ContextVII. Management & Leadership of Regulatory, Compliance & Operational Risk VIII. Observation of Internal ControlsMaintain and observe Company's internal control standards, implement and observe the Company'sCompliance Policy, including the timely implementation of recommendations made by internal/externalauditors and external regulators. Foster a compliance culture and implement the Compliance Policy bymanaging compliance risk and optimising relations with regulators

I. General Information Role: Business Development Officer- Defence II. Job ObjectiveWork closely & jointly with Defense service employees and business partners to ensure CHOICe achieves itsbusiness aspiration in line with the AOP Targets (New & Customer Retention) as stated in individual objectivesetting sheets. Support channel partner in delivering higher levels of productivity and facilitate the process ofSubmission to- Issuance within mutually agreed timelines. Protect Customer & CHOICe interests by ensuringprocesses /systems in-use; comply with regulatory & internal guidelines. Effectively manage channel partnerexpectations & improve the quality of Relationship Management to build a mutually benefiting model. Keyresponsibilities of the job holder are: Business Development | Execution Implementation of Sales &Customer Retention Strategies | Relationship Management. The said role requires the Job Holder to balanceCustomer Servicing activity along with Sales Acquisition, while ensuring, the necessary growth as per AOPcoupled with Highest Persistency. III. Key Responsibility Areas# Key Result Areas Activities1 Impact on the Business/ Function To achieve BDO wise targets.(New & Customer Retention) To achieve desired Agent/ partner Activation targets. To create a healthy Product Mix with traditional 50% To create a healthy pool of lead generators across defenseterritory2 Customers /Stakeholders Provide support to agents and lead generators at the groundlevel. Make joint Field calls and motivate them to achieve targets. Provide support and training for timely Submission, Pendency,and Issuance management. Conceptualize and implement local business developmentinitiatives for lead generation and focused sales. Provide key inputs on business health to agent partners and agreeon tactical initiatives to increase lead generators & theircontribution.3 Leadership & Teamwork Liaise with colleagues across the country to imbibe best practices4 OperationalEffectiveness & Control Manage Persistency at 85% Ensure timely submission of applications at HUB locations Manage FTRs within 2% and thereby reduce Issuance TATsI V. Key Performance IndicatorsFinancial Achieve new business premium as per AOP targets rolled out bySales and defined SFM Achieve Traditional Product Mix target Achieve Customer Retention targets for the portfolio. Achieve targets as prescribed for individual BDO/ self target Ensure timely PIR reporting and NIL PIR pendingCustomer Ensure Customer Complaints =1% of book Achieve defined metrics as per Sales Force Managementprocess/guidelinesProcess Ensure FTR at defined percentage. Ensure Customer Retention at defined percentage V. Major Challenges Drive consistent business across assigned territory both New & Customer Retention premium. Manage multiple agent /lead generators relationships with maturity and without neglecting anyparticular area. VI. Role ContextVII. Management & Leadership of Regulatory, Compliance & Operational Risk VIII. Observation of Internal ControlsMaintain and observe Company's internal control standards, implement and observe the Company'sCompliance Policy, including the timely implementation of recommendations made by internal/externalauditors and external regulators. Foster a compliance culture and implement the Compliance Policy bymanaging compliance risk and optimising relations with regulators

I. General Information Role: Business Development Officer- Defence II. Job ObjectiveWork closely & jointly with Defense service employees and business partners to ensure CHOICe achieves itsbusiness aspiration in line with the AOP Targets (New & Customer Retention) as stated in individual objectivesetting sheets. Support channel partner in delivering higher levels of productivity and facilitate the process ofSubmission to- Issuance within mutually agreed timelines. Protect Customer & CHOICe interests by ensuringprocesses /systems in-use; comply with regulatory & internal guidelines. Effectively manage channel partnerexpectations & improve the quality of Relationship Management to build a mutually benefiting model. Keyresponsibilities of the job holder are: Business Development | Execution Implementation of Sales &Customer Retention Strategies | Relationship Management. The said role requires the Job Holder to balanceCustomer Servicing activity along with Sales Acquisition, while ensuring, the necessary growth as per AOPcoupled with Highest Persistency. III. Key Responsibility Areas# Key Result Areas Activities1 Impact on the Business/ Function To achieve BDO wise targets.(New & Customer Retention) To achieve desired Agent/ partner Activation targets. To create a healthy Product Mix with traditional 50% To create a healthy pool of lead generators across defenseterritory2 Customers /Stakeholders Provide support to agents and lead generators at the groundlevel. Make joint Field calls and motivate them to achieve targets. Provide support and training for timely Submission, Pendency,and Issuance management. Conceptualize and implement local business developmentinitiatives for lead generation and focused sales. Provide key inputs on business health to agent partners and agreeon tactical initiatives to increase lead generators & theircontribution.3 Leadership & Teamwork Liaise with colleagues across the country to imbibe best practices4 OperationalEffectiveness & Control Manage Persistency at 85% Ensure timely submission of applications at HUB locations Manage FTRs within 2% and thereby reduce Issuance TATsI V. Key Performance IndicatorsFinancial Achieve new business premium as per AOP targets rolled out bySales and defined SFM Achieve Traditional Product Mix target Achieve Customer Retention targets for the portfolio. Achieve targets as prescribed for individual BDO/ self target Ensure timely PIR reporting and NIL PIR pendingCustomer Ensure Customer Complaints =1% of book Achieve defined metrics as per Sales Force Managementprocess/guidelinesProcess Ensure FTR at defined percentage. Ensure Customer Retention at defined percentage V. Major Challenges Drive consistent business across assigned territory both New & Customer Retention premium. Manage multiple agent /lead generators relationships with maturity and without neglecting anyparticular area. VI. Role ContextVII. Management & Leadership of Regulatory, Compliance & Operational Risk VIII. Observation of Internal ControlsMaintain and observe Company's internal control standards, implement and observe the Company'sCompliance Policy, including the timely implementation of recommendations made by internal/externalauditors and external regulators. Foster a compliance culture and implement the Compliance Policy bymanaging compliance risk and optimising relations with regulators

I. General Information Role: Business Development Officer- Defence II. Job ObjectiveWork closely & jointly with Defense service employees and business partners to ensure CHOICe achieves itsbusiness aspiration in line with the AOP Targets (New & Customer Retention) as stated in individual objectivesetting sheets. Support channel partner in delivering higher levels of productivity and facilitate the process ofSubmission to- Issuance within mutually agreed timelines. Protect Customer & CHOICe interests by ensuringprocesses /systems in-use; comply with regulatory & internal guidelines. Effectively manage channel partnerexpectations & improve the quality of Relationship Management to build a mutually benefiting model. Keyresponsibilities of the job holder are: Business Development | Execution Implementation of Sales &Customer Retention Strategies | Relationship Management. The said role requires the Job Holder to balanceCustomer Servicing activity along with Sales Acquisition, while ensuring, the necessary growth as per AOPcoupled with Highest Persistency. III. Key Responsibility Areas# Key Result Areas Activities1 Impact on the Business/ Function To achieve BDO wise targets.(New & Customer Retention) To achieve desired Agent/ partner Activation targets. To create a healthy Product Mix with traditional 50% To create a healthy pool of lead generators across defenseterritory2 Customers /Stakeholders Provide support to agents and lead generators at the groundlevel. Make joint Field calls and motivate them to achieve targets. Provide support and training for timely Submission, Pendency,and Issuance management. Conceptualize and implement local business developmentinitiatives for lead generation and focused sales. Provide key inputs on business health to agent partners and agreeon tactical initiatives to increase lead generators & theircontribution.3 Leadership & Teamwork Liaise with colleagues across the country to imbibe best practices4 OperationalEffectiveness & Control Manage Persistency at 85% Ensure timely submission of applications at HUB locations Manage FTRs within 2% and thereby reduce Issuance TATsI V. Key Performance IndicatorsFinancial Achieve new business premium as per AOP targets rolled out bySales and defined SFM Achieve Traditional Product Mix target Achieve Customer Retention targets for the portfolio. Achieve targets as prescribed for individual BDO/ self target Ensure timely PIR reporting and NIL PIR pendingCustomer Ensure Customer Complaints =1% of book Achieve defined metrics as per Sales Force Managementprocess/guidelinesProcess Ensure FTR at defined percentage. Ensure Customer Retention at defined percentage V. Major Challenges Drive consistent business across assigned territory both New & Customer Retention premium. Manage multiple agent /lead generators relationships with maturity and without neglecting anyparticular area. VI. Role ContextVII. Management & Leadership of Regulatory, Compliance & Operational Risk VIII. Observation of Internal ControlsMaintain and observe Company's internal control standards, implement and observe the Company'sCompliance Policy, including the timely implementation of recommendations made by internal/externalauditors and external regulators. Foster a compliance culture and implement the Compliance Policy bymanaging compliance risk and optimising relations with regulators

I. General Information Role: Business Development Officer- Defence II. Job ObjectiveWork closely & jointly with Defense service employees and business partners to ensure CHOICe achieves itsbusiness aspiration in line with the AOP Targets (New & Customer Retention) as stated in individual objectivesetting sheets. Support channel partner in delivering higher levels of productivity and facilitate the process ofSubmission to- Issuance within mutually agreed timelines. Protect Customer & CHOICe interests by ensuringprocesses /systems in-use; comply with regulatory & internal guidelines. Effectively manage channel partnerexpectations & improve the quality of Relationship Management to build a mutually benefiting model. Keyresponsibilities of the job holder are: Business Development | Execution Implementation of Sales &Customer Retention Strategies | Relationship Management. The said role requires the Job Holder to balanceCustomer Servicing activity along with Sales Acquisition, while ensuring, the necessary growth as per AOPcoupled with Highest Persistency. III. Key Responsibility Areas# Key Result Areas Activities1 Impact on the Business/ Function To achieve BDO wise targets.(New & Customer Retention) To achieve desired Agent/ partner Activation targets. To create a healthy Product Mix with traditional 50% To create a healthy pool of lead generators across defenseterritory2 Customers /Stakeholders Provide support to agents and lead generators at the groundlevel. Make joint Field calls and motivate them to achieve targets. Provide support and training for timely Submission, Pendency,and Issuance management. Conceptualize and implement local business developmentinitiatives for lead generation and focused sales. Provide key inputs on business health to agent partners and agreeon tactical initiatives to increase lead generators & theircontribution.3 Leadership & Teamwork Liaise with colleagues across the country to imbibe best practices4 OperationalEffectiveness & Control Manage Persistency at 85% Ensure timely submission of applications at HUB locations Manage FTRs within 2% and thereby reduce Issuance TATsI V. Key Performance IndicatorsFinancial Achieve new business premium as per AOP targets rolled out bySales and defined SFM Achieve Traditional Product Mix target Achieve Customer Retention targets for the portfolio. Achieve targets as prescribed for individual BDO/ self target Ensure timely PIR reporting and NIL PIR pendingCustomer Ensure Customer Complaints =1% of book Achieve defined metrics as per Sales Force Managementprocess/guidelinesProcess Ensure FTR at defined percentage. Ensure Customer Retention at defined percentage V. Major Challenges Drive consistent business across assigned territory both New & Customer Retention premium. Manage multiple agent /lead generators relationships with maturity and without neglecting anyparticular area. VI. Role ContextVII. Management & Leadership of Regulatory, Compliance & Operational Risk VIII. Observation of Internal ControlsMaintain and observe Company's internal control standards, implement and observe the Company'sCompliance Policy, including the timely implementation of recommendations made by internal/externalauditors and external regulators. Foster a compliance culture and implement the Compliance Policy bymanaging compliance risk and optimising relations with regulators

I. General Information Role: Business Development Officer- Defence II. Job ObjectiveWork closely & jointly with Defense service employees and business partners to ensure CHOICe achieves itsbusiness aspiration in line with the AOP Targets (New & Customer Retention) as stated in individual objectivesetting sheets. Support channel partner in delivering higher levels of productivity and facilitate the process ofSubmission to- Issuance within mutually agreed timelines. Protect Customer & CHOICe interests by ensuringprocesses /systems in-use; comply with regulatory & internal guidelines. Effectively manage channel partnerexpectations & improve the quality of Relationship Management to build a mutually benefiting model. Keyresponsibilities of the job holder are: Business Development | Execution Implementation of Sales &Customer Retention Strategies | Relationship Management. The said role requires the Job Holder to balanceCustomer Servicing activity along with Sales Acquisition, while ensuring, the necessary growth as per AOPcoupled with Highest Persistency. III. Key Responsibility Areas# Key Result Areas Activities1 Impact on the Business/ Function To achieve BDO wise targets.(New & Customer Retention) To achieve desired Agent/ partner Activation targets. To create a healthy Product Mix with traditional 50% To create a healthy pool of lead generators across defenseterritory2 Customers /Stakeholders Provide support to agents and lead generators at the groundlevel. Make joint Field calls and motivate them to achieve targets. Provide support and training for timely Submission, Pendency,and Issuance management. Conceptualize and implement local business developmentinitiatives for lead generation and focused sales. Provide key inputs on business health to agent partners and agreeon tactical initiatives to increase lead generators & theircontribution.3 Leadership & Teamwork Liaise with colleagues across the country to imbibe best practices4 OperationalEffectiveness & Control Manage Persistency at 85% Ensure timely submission of applications at HUB locations Manage FTRs within 2% and thereby reduce Issuance TATsI V. Key Performance IndicatorsFinancial Achieve new business premium as per AOP targets rolled out bySales and defined SFM Achieve Traditional Product Mix target Achieve Customer Retention targets for the portfolio. Achieve targets as prescribed for individual BDO/ self target Ensure timely PIR reporting and NIL PIR pendingCustomer Ensure Customer Complaints =1% of book Achieve defined metrics as per Sales Force Managementprocess/guidelinesProcess Ensure FTR at defined percentage. Ensure Customer Retention at defined percentage V. Major Challenges Drive consistent business across assigned territory both New & Customer Retention premium. Manage multiple agent /lead generators relationships with maturity and without neglecting anyparticular area. VI. Role ContextVII. Management & Leadership of Regulatory, Compliance & Operational Risk VIII. Observation of Internal ControlsMaintain and observe Company's internal control standards, implement and observe the Company'sCompliance Policy, including the timely implementation of recommendations made by internal/externalauditors and external regulators. Foster a compliance culture and implement the Compliance Policy bymanaging compliance risk and optimising relations with regulators

I. General Information Role: Business Development Officer- Defence II. Job ObjectiveWork closely & jointly with Defense service employees and business partners to ensure CHOICe achieves itsbusiness aspiration in line with the AOP Targets (New & Customer Retention) as stated in individual objectivesetting sheets. Support channel partner in delivering higher levels of productivity and facilitate the process ofSubmission to- Issuance within mutually agreed timelines. Protect Customer & CHOICe interests by ensuringprocesses /systems in-use; comply with regulatory & internal guidelines. Effectively manage channel partnerexpectations & improve the quality of Relationship Management to build a mutually benefiting model. Keyresponsibilities of the job holder are: Business Development | Execution Implementation of Sales &Customer Retention Strategies | Relationship Management. The said role requires the Job Holder to balanceCustomer Servicing activity along with Sales Acquisition, while ensuring, the necessary growth as per AOPcoupled with Highest Persistency. III. Key Responsibility Areas# Key Result Areas Activities1 Impact on the Business/ Function To achieve BDO wise targets.(New & Customer Retention) To achieve desired Agent/ partner Activation targets. To create a healthy Product Mix with traditional 50% To create a healthy pool of lead generators across defenseterritory2 Customers /Stakeholders Provide support to agents and lead generators at the groundlevel. Make joint Field calls and motivate them to achieve targets. Provide support and training for timely Submission, Pendency,and Issuance management. Conceptualize and implement local business developmentinitiatives for lead generation and focused sales. Provide key inputs on business health to agent partners and agreeon tactical initiatives to increase lead generators & theircontribution.3 Leadership & Teamwork Liaise with colleagues across the country to imbibe best practices4 OperationalEffectiveness & Control Manage Persistency at 85% Ensure timely submission of applications at HUB locations Manage FTRs within 2% and thereby reduce Issuance TATsI V. Key Performance IndicatorsFinancial Achieve new business premium as per AOP targets rolled out bySales and defined SFM Achieve Traditional Product Mix target Achieve Customer Retention targets for the portfolio. Achieve targets as prescribed for individual BDO/ self target Ensure timely PIR reporting and NIL PIR pendingCustomer Ensure Customer Complaints =1% of book Achieve defined metrics as per Sales Force Managementprocess/guidelinesProcess Ensure FTR at defined percentage. Ensure Customer Retention at defined percentage V. Major Challenges Drive consistent business across assigned territory both New & Customer Retention premium. Manage multiple agent /lead generators relationships with maturity and without neglecting anyparticular area. VI. Role ContextVII. Management & Leadership of Regulatory, Compliance & Operational Risk VIII. Observation of Internal ControlsMaintain and observe Company's internal control standards, implement and observe the Company'sCompliance Policy, including the timely implementation of recommendations made by internal/externalauditors and external regulators. Foster a compliance culture and implement the Compliance Policy bymanaging compliance risk and optimising relations with regulators

I. General Information Role: Business Development Officer- Defence II. Job ObjectiveWork closely & jointly with Defense service employees and business partners to ensure CHOICe achieves itsbusiness aspiration in line with the AOP Targets (New & Customer Retention) as stated in individual objectivesetting sheets. Support channel partner in delivering higher levels of productivity and facilitate the process ofSubmission to- Issuance within mutually agreed timelines. Protect Customer & CHOICe interests by ensuringprocesses /systems in-use; comply with regulatory & internal guidelines. Effectively manage channel partnerexpectations & improve the quality of Relationship Management to build a mutually benefiting model. Keyresponsibilities of the job holder are: Business Development | Execution Implementation of Sales &Customer Retention Strategies | Relationship Management. The said role requires the Job Holder to balanceCustomer Servicing activity along with Sales Acquisition, while ensuring, the necessary growth as per AOPcoupled with Highest Persistency. III. Key Responsibility Areas# Key Result Areas Activities1 Impact on the Business/ Function To achieve BDO wise targets.(New & Customer Retention) To achieve desired Agent/ partner Activation targets. To create a healthy Product Mix with traditional 50% To create a healthy pool of lead generators across defenseterritory2 Customers /Stakeholders Provide support to agents and lead generators at the groundlevel. Make joint Field calls and motivate them to achieve targets. Provide support and training for timely Submission, Pendency,and Issuance management. Conceptualize and implement local business developmentinitiatives for lead generation and focused sales. Provide key inputs on business health to agent partners and agreeon tactical initiatives to increase lead generators & theircontribution.3 Leadership & Teamwork Liaise with colleagues across the country to imbibe best practices4 OperationalEffectiveness & Control Manage Persistency at 85% Ensure timely submission of applications at HUB locations Manage FTRs within 2% and thereby reduce Issuance TATsI V. Key Performance IndicatorsFinancial Achieve new business premium as per AOP targets rolled out bySales and defined SFM Achieve Traditional Product Mix target Achieve Customer Retention targets for the portfolio. Achieve targets as prescribed for individual BDO/ self target Ensure timely PIR reporting and NIL PIR pendingCustomer Ensure Customer Complaints =1% of book Achieve defined metrics as per Sales Force Managementprocess/guidelinesProcess Ensure FTR at defined percentage. Ensure Customer Retention at defined percentage V. Major Challenges Drive consistent business across assigned territory both New & Customer Retention premium. Manage multiple agent /lead generators relationships with maturity and without neglecting anyparticular area. VI. Role ContextVII. Management & Leadership of Regulatory, Compliance & Operational Risk VIII. Observation of Internal ControlsMaintain and observe Company's internal control standards, implement and observe the Company'sCompliance Policy, including the timely implementation of recommendations made by internal/externalauditors and external regulators. Foster a compliance culture and implement the Compliance Policy bymanaging compliance risk and optimising relations with regulators

I. General Information Role: Business Development Officer- Defence II. Job ObjectiveWork closely & jointly with Defense service employees and business partners to ensure CHOICe achieves itsbusiness aspiration in line with the AOP Targets (New & Customer Retention) as stated in individual objectivesetting sheets. Support channel partner in delivering higher levels of productivity and facilitate the process ofSubmission to- Issuance within mutually agreed timelines. Protect Customer & CHOICe interests by ensuringprocesses /systems in-use; comply with regulatory & internal guidelines. Effectively manage channel partnerexpectations & improve the quality of Relationship Management to build a mutually benefiting model. Keyresponsibilities of the job holder are: Business Development | Execution Implementation of Sales &Customer Retention Strategies | Relationship Management. The said role requires the Job Holder to balanceCustomer Servicing activity along with Sales Acquisition, while ensuring, the necessary growth as per AOPcoupled with Highest Persistency. III. Key Responsibility Areas# Key Result Areas Activities1 Impact on the Business/ Function To achieve BDO wise targets.(New & Customer Retention) To achieve desired Agent/ partner Activation targets. To create a healthy Product Mix with traditional 50% To create a healthy pool of lead generators across defenseterritory2 Customers /Stakeholders Provide support to agents and lead generators at the groundlevel. Make joint Field calls and motivate them to achieve targets. Provide support and training for timely Submission, Pendency,and Issuance management. Conceptualize and implement local business developmentinitiatives for lead generation and focused sales. Provide key inputs on business health to agent partners and agreeon tactical initiatives to increase lead generators & theircontribution.3 Leadership & Teamwork Liaise with colleagues across the country to imbibe best practices4 OperationalEffectiveness & Control Manage Persistency at 85% Ensure timely submission of applications at HUB locations Manage FTRs within 2% and thereby reduce Issuance TATsI V. Key Performance IndicatorsFinancial Achieve new business premium as per AOP targets rolled out bySales and defined SFM Achieve Traditional Product Mix target Achieve Customer Retention targets for the portfolio. Achieve targets as prescribed for individual BDO/ self target Ensure timely PIR reporting and NIL PIR pendingCustomer Ensure Customer Complaints =1% of book Achieve defined metrics as per Sales Force Managementprocess/guidelinesProcess Ensure FTR at defined percentage. Ensure Customer Retention at defined percentage V. Major Challenges Drive consistent business across assigned territory both New & Customer Retention premium. Manage multiple agent /lead generators relationships with maturity and without neglecting anyparticular area. VI. Role ContextVII. Management & Leadership of Regulatory, Compliance & Operational Risk VIII. Observation of Internal ControlsMaintain and observe Company's internal control standards, implement and observe the Company'sCompliance Policy, including the timely implementation of recommendations made by internal/externalauditors and external regulators. Foster a compliance culture and implement the Compliance Policy bymanaging compliance risk and optimising relations with regulators

I. General Information Role: Business Development Officer- Defence II. Job ObjectiveWork closely & jointly with Defense service employees and business partners to ensure CHOICe achieves itsbusiness aspiration in line with the AOP Targets (New & Customer Retention) as stated in individual objectivesetting sheets. Support channel partner in delivering higher levels of productivity and facilitate the process ofSubmission to- Issuance within mutually agreed timelines. Protect Customer & CHOICe interests by ensuringprocesses /systems in-use; comply with regulatory & internal guidelines. Effectively manage channel partnerexpectations & improve the quality of Relationship Management to build a mutually benefiting model. Keyresponsibilities of the job holder are: Business Development | Execution Implementation of Sales &Customer Retention Strategies | Relationship Management. The said role requires the Job Holder to balanceCustomer Servicing activity along with Sales Acquisition, while ensuring, the necessary growth as per AOPcoupled with Highest Persistency. III. Key Responsibility Areas# Key Result Areas Activities1 Impact on the Business/ Function To achieve BDO wise targets.(New & Customer Retention) To achieve desired Agent/ partner Activation targets. To create a healthy Product Mix with traditional 50% To create a healthy pool of lead generators across defenseterritory2 Customers /Stakeholders Provide support to agents and lead generators at the groundlevel. Make joint Field calls and motivate them to achieve targets. Provide support and training for timely Submission, Pendency,and Issuance management. Conceptualize and implement local business developmentinitiatives for lead generation and focused sales. Provide key inputs on business health to agent partners and agreeon tactical initiatives to increase lead generators & theircontribution.3 Leadership & Teamwork Liaise with colleagues across the country to imbibe best practices4 OperationalEffectiveness & Control Manage Persistency at 85% Ensure timely submission of applications at HUB locations Manage FTRs within 2% and thereby reduce Issuance TATsI V. Key Performance IndicatorsFinancial Achieve new business premium as per AOP targets rolled out bySales and defined SFM Achieve Traditional Product Mix target Achieve Customer Retention targets for the portfolio. Achieve targets as prescribed for individual BDO/ self target Ensure timely PIR reporting and NIL PIR pendingCustomer Ensure Customer Complaints =1% of book Achieve defined metrics as per Sales Force Managementprocess/guidelinesProcess Ensure FTR at defined percentage. Ensure Customer Retention at defined percentage V. Major Challenges Drive consistent business across assigned territory both New & Customer Retention premium. Manage multiple agent /lead generators relationships with maturity and without neglecting anyparticular area. VI. Role ContextVII. Management & Leadership of Regulatory, Compliance & Operational Risk VIII. Observation of Internal ControlsMaintain and observe Company's internal control standards, implement and observe the Company'sCompliance Policy, including the timely implementation of recommendations made by internal/externalauditors and external regulators. Foster a compliance culture and implement the Compliance Policy bymanaging compliance risk and optimising relations with regulators