Sales Facilitator

Key Roles and Responsibilities:

Client Service & Delivery

· Deliver exemplary, client-centric service aligned with AHS standards and brand expectations.

· Coordinate with all departments to ensure seamless procedure execution for all offered concepts.

· Proactively resolve complex client concerns escalated by the team, involving the Advisor, Regional Head or National Head when necessary.

· Maximize client satisfaction through regular follow-ups, consistent engagement, and retention strategies.

Operational Excellence

· Maintain and manage client records meticulously, including consultation history, financial details, and treatment images.

· Monitor procedure room readiness, equipment functionality, and hygiene across all client-facing areas.

· Ensure daily CRM updates and maintain accurate reporting across daily, weekly, and monthly metrics.

· Coordinate with the Head Office to ensure smooth operational execution.

Sales Enablement & Business Support

· Support the sales team in closing deals, especially for procedural and high-value services.

· Identify and promote second sales opportunities through effective upselling and cross-selling (target-centric).

· Collaborate closely with Trichologists (Medical Practitioners) to align on client follow-ups, review outcomes, and support medical-to-sales integration.

Job Type: Full-time

Pay: From ₹40,000.00 per month

Work Location: In person