5 years

3 - 0 Lacs

Posted:1 week ago| Platform: SimplyHired logo

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Work Mode

On-site

Job Type

Full Time

Job Description

  • Handle customer enquiries and share typical Certificates of Analysis (COA) and company brochures with new or potential customers.
  • Obtain price approval from the Managing Director and prepare quotations accordingly.
  • Coordinate with airlines for air freight rates (if required) and share the final quote with the customer after MD’s approval.
  • Communicate with internal departments for required documents, questionnaires, or technical data requested by customers, and share the same upon receipt.
  • Follow up with internal departments to ensure timely submission of customer-required documents.
  • Generate and process Confidential Disclosure Agreements (CDA) for DMF-related requests and share them with customers after MD’s approval.
  • Coordinate sample requests by maintaining records in Excel and Tally and ensuring proper follow-up until dispatch.
  • On receipt of Purchase Orders (POs), generate Order Acknowledgements (OA) in Excel for production planning.
  • Coordinate with Stores and Production departments to ensure timely dispatch of materials.
  • Send pre-shipment COA and other required documents to customers before dispatch.
  • Share dispatch documents and invoices with customers post-shipment.
  • Follow up with customers for domestic and export payment collections and coordinate with the bank for export payment realization.
  • Assist in export documentation and support related activities as required.

Required Qualifications & Skills:

  • Graduate in any discipline (preferably in Bpharma/Science or Commerce or related field).
  • 2–5 years of experience in Sales Coordination, Customer Service, or Export Documentation (preferably in a manufacturing or pharmaceutical company).
  • Proficiency in MS Excel
  • Strong communication and coordination skills.
  • Attention to detail and ability to manage multiple tasks efficiently.
  • Knowledge of export procedures and documentation will be an added advantage.

Job Type: Full-time

Pay: From ₹25,000.00 per month

Benefits:

  • Cell phone reimbursement
  • Leave encashment
  • Provident Fund

Application Question(s):

  • What is your Current CTC? and What is your Excepted CTC?
  • What is the notice period you require to serve ?
  • Do you have Experience in Pharma or API Industry ? and How many total years of Experience you have?

Work Location: In person

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