Sales Executive

Company Description

iTech is Eastern India’s Largest Apple Authorized Reseller, offering the complete range of Apple products in a customer-centric environment. With its headquarters in Kolkata and 33 store locations across Eastern India, iTech is recognized for its commitment to delivering expert advice and personalized service. The company caters to individual customer needs by offering product demonstrations, affordability solutions, software guidance, after-sales support, and customized training sessions in music, photography, videos, and publishing. iTech's team consists of professionally trained Apple experts who strive to provide outstanding customer experiences.

Role Description

This is a full-time, on-site Sales Executive role based in the Greater Kolkata Area. The Sales Executive will engage with customers to understand their needs and recommend appropriate Apple products and solutions. Responsibilities include conducting product demonstrations, offering expert advice, following up with clients, and maintaining a strong understanding of Apple’s offerings. Additional tasks may involve supporting store operations and contributing to a high-quality customer experience.

Qualifications

• Strong customer service and interpersonal skills to build relationships with customers
• Knowledge of Apple products, solutions, and the ability to provide expert advice
• Sales and communication skills to effectively sell products and assist customers
• Technical aptitude to learn and demonstrate Apple’s hardware and software features
• Ability to work collaboratively as part of a team in a fast-paced retail environment
• Previous retail or sales experience is an advantage
• Flexibility to work on weekends and holidays as needed
• Proficiency in English; knowledge of additional local languages is a plus