Sales Executive

Company Description

iTech, Eastern India's Largest Apple Authorised Reseller, showcases the entire Apple product line in a customer-friendly environment. Operating 33 store locations with a head office in Kolkata, iTech is known for its expert advice, hands-on demonstrations, and exceptional product knowledge. The team is professionally trained to assist customers with selecting the right Apple solutions and provides after-sales support, training, and customized sessions for creative needs like music, photography, and publishing. iTech focuses on delivering tailored experiences, affordability offers, and high-quality customer service across Eastern India.

Role Description

This is a full-time, on-site role for a Sales Executive based in the Greater Kolkata Area. Responsibilities include understanding customer needs, offering tailored Apple solutions, assisting in the purchase process, and ensuring excellent customer service. The Sales Executive will also manage product inquiries, provide hands-on demonstrations, and stay updated on Apple products and services to support customers in their decision-making. Collaboration with team members to meet sales targets and contribute to overall store success is an essential aspect of the role.

Qualifications

• Strong sales, negotiation, and customer service skills
• Effective communication and interpersonal skills to interact with diverse customers
• Ability to learn and demonstrate extensive knowledge of Apple products and solutions
• Experience in retail sales or a technology-focused role is preferred
• Proficiency in understanding customer requirements and delivering tailored solutions
• Team-oriented mindset with a commitment to achieving team and individual sales targets
• Basic technical knowledge of Apple devices and related software is an advantage
• Bachelor’s degree or relevant work experience in sales or customer service