Sales Executive

As a member of the Baskin-Robbins team, you will be expected to act with integrity, honesty, and uphold the culture, values, and mission of the company. Your role will involve anticipating customer and store needs by closely monitoring the environment and customer cues, taking necessary actions, and providing support to ensure targets are achieved. It is essential to execute store operational policies and procedures diligently, including cash handling and ensuring safety and security protocols are followed to safeguard all team members during each shift. Additionally, you will be responsible for managing cash management practices, checking bank-in reports, and resolving sales and operational issues promptly. To excel in this role, you must have a relentless focus on customer satisfaction, possess excellent communication skills, and foster a positive and productive team environment. Taking personal responsibility for your actions, adapting quickly to changes, and making thoughtful decisions will be crucial. Continuous self-improvement and the ability to coach and develop junior staff members are also important aspects of this position. Furthermore, you should hold a diploma in Hotel Management or its equivalent, along with at least 1 year of experience in operations management within the F&B or food service industry. Effective communication across all levels, strong leadership skills, and a drive for business success will be key to your success in this role.,