Posted:1 week ago|
Platform:
Remote
Full Time
1. You are going to take care both sales plus Operations work of the centres 2. Interact with walk-ins and prospective clients (Improve conversions by 5-6% MOM). 3. Timely Opening and Closing of the centres 4. Inventory management: Ensure inventory of essentials, supplies and equipment, responsible for both stocking and re-ordering (first-aid, stationary, water, accessories etc.) (Reduce the opex cost by 8-10% MOM) 5. Ensuring punctuality of Coaches and slots on time. 6. Handle issues with respect to attendance, equipment, and space availability. 7. Customer interactions and troubleshooting (Rating of 4.67+) 8. Take feedback from members and partners about classes and document the same. 9. Handle issues that may lead to consumer experience during or pre/post class 10. Centre facility audits and inputs (Cleanliness- Safety Audit checklist) Quality score to be 95+ 11. Ensure that we do daily audits of the centre and facility including all supplies and essentials. Requirements - 1. Fluent communication in English, Hindi and Kannada 2. Basic knowledge of Ms excel and Ms Office
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