Sales executive

Key Responsibilities:1. Customer Handling

• Greet customers warmly and respectfully.
• Understand customer requirements and recommend suitable gold, diamond, and silver jewellery.
• Assist customers in trying on products and explaining quality, pricing, weight, and karat details.
• Build trust and relationships with walk-in and returning customers.

2. Sales & Target Achievement

• Meet daily, weekly, and monthly sales targets.
• Promote ongoing schemes such as gold savings plans and diamond kitty.
• Upsell and cross-sell premium items or matching sets.

3. Product Knowledge

• Maintain detailed knowledge of:
• Gold (22KT, 24KT), Silver, and Diamond jewellery.
• BIS Hallmark, purity, and weight-based pricing.
• Making charges and stone charges.
• Explain offers, discounts, and new arrivals.

4. Display & Stock Management

• Set up jewellery on counters neatly and securely every morning.
• Ensure proper display tagging and cleanliness.
• Report low stock, customer preferences, and fast-moving items to the purchase team.
• Participate in stock in/out and daily stock check using software.

5. Customer Follow-Up

• Call new and existing customers for feedback, offers, birthdays, and anniversaries.
• Update customer details and greetings in the CRM.
• Encourage reviews on Google and following the showroom’s Instagram page.

6. Discipline & Team Conduct

• Follow dress code and grooming standards.
• Attend daily briefings/meetings at 9:45 AM sharp.
• Do not use personal mobile phones on the showroom floor.
• Maintain cleanliness and participate in showroom hygiene checks.

7. Requirements:

• Qualification: Minimum 12th Pass; diploma/degree preferred.
• Experience: 1+ years in retail/jewellery sales (preferred) , freshers can also apply.
• Skills: Excellent communication, patience, product knowledge, and selling skills.
• Language: Proficiency in Punjabi, Hindi, and basic English.
• Personality: Well-groomed, trustworthy, polite, and energetic.Perks & Benefits:
• Incentives on sales performance
• Staff discounts
• Training on diamonds, gold, and customer service
• Growth opportunity within the showroom

Job Types: Full-time, Permanent, Fresher

Pay: From ₹10,000.00 per month

Compensation Package:

• Performance bonus

Schedule:

• Day shift
• Fixed shift
• Morning shift

Work Location: In person